CentrixNodes LLC Reviews 

94
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent hosting provider! Cheap prices, great server uptime, and the most friendly support staff I've dealt with. Highly recommend CentriXNodes for anyone needing a VPS or dedicated server. The CEO... See more

Rated 5 out of 5 stars

As a ddos mitigation provider my company colocates with many different server providers. And I haven’t even started with them and thier response on the quote was amazing and acutely they understood wh... See more

Rated 5 out of 5 stars

I am a colocation customer with CentrixNodes, not my first stop for colocation but when making the switch it was definitely worth it. If you are looking for a provider who is reliable and actual... See more

Rated 1 out of 5 stars

So far pretty awful from not being up to date not keeping up with anything. When i did need you response time took way too long. Like Im half tempted to switch providers if it wasnt for the work to pu... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Game server, VPS, dedicated and colocation hosting from our own Buffalo, New York facility. Unmetered bandwidth, 1.2 Tbit/s DDoS mitigation, instant setup.


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4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(94)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Support Team Experience

Me And My Fellow Friend Were Trying To Request Support, When The SM Ben M, Joined VC, He Was Silent The Full Time And Barely Answered Our Questions Enquiring Our Product. SM Ben M, Cannot Even Do His Job/Role Correctly And Failed To Even Provide Support. I Recommend Trying To Request Another Support TeamMember As He Barely Helps When In Need Of Help.

June 5, 2024
Unprompted review
CentrixNodes LLC logo

Reply from CentrixNodes LLC

I apologize for your experience. I have spoken with the person in question, and he would like to personally apologize for not being more helpful that day. He sincerely regrets his behavior and extends his apologies to you.

Best regards,
Tanek J / Chief Executive Officer.

Rated 1 out of 5 stars

I had barely any help

I had barely any help, and when I did have help, they weren’t really a great help

March 15, 2024
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Hey their Candy.

If you have issues you could have contacted us and we don't recall have any issues lately with your services.

Rated 5 out of 5 stars

Honestly I thought I would never switch…

Honestly I thought I would never switch to rapid but I was downbad to have a working server with spectacular customer service from the owner and Jayden H, They have helped me every time I had an issue and never let me down 10000/10 experience I will always run rapid till I can't It's affordable amazing quality and they will never let you down!

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

Children Staff

I have used rapid hosting on and off for a few months now. The staff have acted like children not only in the tickets but in general chats as well. They are constantly talking about other people/company's instead of progressing there own and finding mature staff. Almost everyone in the entire staff team is under age... If and when staff are out of high school I may return.

October 18, 2023
Unprompted review
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Hello Austin,

I wanted to reach out and clarify that we couldn't find any clients under the name you mentioned. Therefore, it's uncertain if you've left a review for the right company. Regarding our staff, rest assured they handle issues and tickets with utmost maturity. Any reference to another company stemmed from a past issue involving a former team member and doesn't impact your experience with us in any manner.

Best regards,
Tanek J.
Chief Executive Officer
Rapid Hosting

Rated 5 out of 5 stars

One of the BEST!

One of the best hosting companies i've used and i've used allot. The owner of the company responds to my ticket in a timely fashion and is respectful.

February 13, 2024
Unprompted review
Rated 2 out of 5 stars

Doesnt abide by their own policy.

To begin this, the service while using Rapid Hosting was great, which is the reason it's not getting a 1 star. The reason for this low rating is more because of their failure to abide by their own policy. I created a customer support ticket requesting a refund as I made the mistake of forgetting to cancel a subscription beforehand, ensuring I was following the refund policy on their website. The TOS states the following:

"If over 24 hours we are not going to be giving a refund.
If service is broken in a way.
If service is down for more than 24 hours
If your service does not meet these requirements, we will not give a refund."

After creating a ticket I was told I couldnt be given a refund as their policy on refunds was apparently changed, which took them a week after the ticket was created to even mention. I continued about the TOS until they offered me store credit, which was useless as I cancelled the subscription for a reason. The ticket was eventually closed and to this day the policy hasn't been "updated". In conclusion, I lost my money due to the company not following their own policies and TOS.

December 3, 2023
Unprompted review
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Hello there,

I want to clarify that if a refund wasn't extended to you, it likely stems from not adhering to our Terms of Service. If you wish to engage in further communication, you can reach us through Discord or our website's ticket system.

Refunds are processed based on valid reasons, and unfortunately, your case did not meet the necessary criteria.

Best regards,
Tanek J,
Chief Executive Officer
Rapid Hosting

Rated 5 out of 5 stars

Just Amazing

I went through troubles with 2 hosting companies before i was introduced to rapid. They have been nothing but good and support is impeccable. Every time someone asks me about servers, i point them right over as well.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Rapid Hosting

Title: The Pinnacle of Performance: Unveiling the Superiority of Rapid Hosting

Introduction:

In the ever-evolving landscape of the digital era, the role of hosting services cannot be overstated. Rapid Hosting emerges as a beacon of excellence in this realm, showcasing unparalleled speed, reliability, and a plethora of features that collectively contribute to its status as the best hosting solution. This essay aims to delve into the myriad reasons why Rapid Hosting stands head and shoulders above its competitors.

Speed: The Essence of Excellence

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Reliability: A Pillar of Trust

In the digital realm, downtime is the arch-nemesis of progress. Rapid Hosting boasts an impressive track record of reliability, with minimal downtime and robust server stability. The infrastructure is designed to withstand traffic spikes and maintain optimal performance, ensuring that websites hosted on Rapid Hosting remain accessible and functional round the clock. This reliability builds trust among users, making it a cornerstone for businesses and individuals relying on consistent online presence.

Scalability: Adapting to the Future

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Security: Fortifying Digital Fortresses

In an era marked by cyber threats and data breaches, the security of online assets is paramount. Rapid Hosting employs state-of-the-art security measures, including robust firewalls, regular malware scans, and encrypted connections, to fortify the digital fortresses of its users. With data integrity and user privacy at the forefront, Rapid Hosting provides a secure hosting environment, instilling confidence in users and mitigating potential risks.

Customer Support: A Pillar of Excellence

Hosting services are not immune to occasional challenges, and when issues arise, responsive customer support becomes pivotal. Rapid Hosting distinguishes itself with a dedicated support team that is available 24/7, ensuring prompt resolution of issues and providing assistance with any queries. The commitment to customer satisfaction cements Rapid Hosting as a provider that values its users' experiences.

Conclusion:

In the competitive arena of hosting services, Rapid Hosting emerges as the unrivaled champion, offering a blend of speed, reliability, scalability, security, and impeccable customer support. As the digital landscape continues to evolve, the importance of a hosting solution that can keep pace with the dynamic requirements of the online world cannot be overstated. Rapid Hosting not only meets but exceeds these expectations, making it the undisputed choice for individuals and businesses seeking the pinnacle of hosting excellence.

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great hosting company!

This was by far the best experiences I've had with a hosting company. They are cheap and very reliable. Their support is on spot with their response times. Great hosting company!

October 19, 2023
Unprompted review

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