Centrobill  Reviews 274

When you initially attempt to cancel you receive a email with a offer for a discount rather than a email effecting cancellation. This email makes it clear how to accept the discount but does not make it clear what if any further action is necessary to effect cancellation. Centrobill terms and conditions are such that cancellation is not effected until you receive a email clearly confirming this, so at this point you need to take further action - something the email replying to an initial request for cancellation gives no indication of. Now Centrobill cancellation process may be legal and if you carefully read the terms and conditions you may avoid being rebilled but in practice how many people careful read terms and conditions when making a purchase. With most responsible companies you don't have to! I argue that the cancellation process is designed to catch out customers who have not carefully read the T&C rather than promote a good customer experience. When they send the initial offer of a discount there should include in this email a clear statement of what action is required to reject the offer and confirm cancellation. Centrobill will no doubt say they acted within the T&C but this only proves they acted legally not that they offer good customer service.

I also am being charged 24.99 called centrobill and the wanted all of the numbers on my card? I'm not comfortable with that and besides you must have it, I'm getting a deduction each month.
It was not easy getting a live person but I indeed did and with that was asked for account numbers. Here is the number that is on my bank statements. 8777788382. CY10140009

I’ve never subscribed to anything from “centrohelp.com” and I’ve gotten charged 4 months in a row. I don’t know who to contact about a refund but if anyone could help me out I would appreciate it. Thanks

I have been charged 3 times already with 27$-30$ amount. I already have cancelled the subscription and I even got an email from Centrobill team but somehow I’m still being charged. Following is the order ID number 69070274

Centrobill charged me three times the advertised price for a subscription in the first instance, but after a few attempts - it took several messages before I had to email them directly - they finally provided me with the refund I asked for. THEN they claimed to have removed my card from their database only to charge me again 2 days later. FRAUDSTER COMPANY.

Centrobill commented on my last review in a way to try and discredit my terrible experience with this notorious company. I wish you could upload pictures with these reviews so I could copy the email conversation I had with support@centrobilldotcom. The only way to cancel payments is to go to the bank and cancel your card. No HD. Not worth what you pay. I would say horrible customer service but their customer service is non-existent...

Hi, help me please, i really want to cancel my subscriptions i am charging per something that I don’t know what is, so I really want cancel my subscriptions and my membership,
Sorry but my experience was not the best :/

I purchased a premium account for $20 and while i was buying it an error occured, so i check my card and i was charged, so i go to my fancentro account and i dont have any memebership. I tried contacting centro bill SEVERAL TIMES, no response. I try looking my order up by email and i got nothing. I just aant my CONTENT OR MY MONEY ASAP.

After reading many of the bad reviews about Centrobill, I felt compelled to share my experience... I, like many others posting reviews, decided to join a models premium snapchat. I assume most of the other reviewers did the same thing as me.... didnt read EVERYTHING before paying and didnt cancel my trial before it ended. Subsequently I was charged in full...

I wrote to their support and was explained why I was charged. They gave me the option to cancel my membership so I wouldnt be charged further. Moral of the story; 1. I was helped in a timely and efficient manner. 2. Read everything before agreeing and if you dont cancel in time, suck it up and chalk it up to it being your fault and not the company processing payments. 3. Dont blame others for your stupidity!

I shouldnt even be giving these people one star that's how bad this is. I was just charged $500 for a supposed two day free trial. I've emailed and sent voice messages to this company but haven't heard anything back yet. II do not hear anything back in the next day I will be contacting a lawyer to get this moving forward because this is complete and utter bs. Big scam. Now centrobill is calling me a blackmailer? What is wrong with you? Sandra Smith from snapchat sent me her link for a 2 day free trial, now i have been charged 500$ after signing up. Pleas Please refund me my money!

Centrobill, why cant you cancel my membership and refund my money? I'm not even using the service.

I wanted to add a snapchat, but when i made the payment it automatically subscribed to another website, so instead of paying 25 i ended up paying 50. Now i dont even want the snapchat. i want a full refund

Update:
Where exactly? I cant find a "refund" button anywhere

I tried to cancel my trial, and had an issue. Customer service is non existent. Then I got charged TWICE. This is a scam.

Zero customer service. Tried emailing a couple of times about a billing situation, got absolutely no sign of a reply.

Such a poor experience and would not recommend subscribing to services that bill you through this service.

UPDATE CENTROBILL REPLY:

I have used the contact form available on your website. Do you not take that into consideration?

Was charged 20$ three separate times on the same day? And have no clue what these charges are for. I have no one else in my household that can take my card and believe it to have been hacked or stolen off my personal phone or laptop. I expect my money back, how can I do this or do I make a police report or something?

Got charged for this and I have absolutely no idea what this is. I have never seen this site before in my life.

RE: Centrobill's review.
No. I live alone and I have my card.

I was charged 30.00 on my card for a free trial!!!

I had purchased a subscription for a 1 time fee and the woman did not add me back on her account so I can view her snapchat, and I want my money back

I received the refund I asked for, for a pornstar page since I was charged twice. However, I cancelled my subscription on 20th April (finalised on 21st), yet I received two charges for $1.20 on the 20th April and then the 23rd April, despite the fact no further charges were meant to be done. The charges on centrobill say I can change the payment method on the pornstar's website, but when I go to sign in there, it says my account is invalid cos I've cancelled it. How on Earth do I stop these occasional charges? I asked at centrobill support and they told me to remove my card, despite the fact tmy card had already been removed at that point. What do I do?

I originally paid on 29th march but I was charged again on the 20th april, I already cancelled on the 6th april which said I would be billed no more after then. I should not have been charged again, but I was, so I pledged for a refund. That does not explain the two charges mentioned of $1.20, which both appear on my payments list on centroBill as 'successful', occurred. Im assuming that by 28th april all these Problems will disppear (I also did not intend the subscription to be ended right away, I was fine with the 28th, it was just the extra charge of $35.94 on 20th april I was concerned about).

Hey there am I going to get the refund back I have just unsubscribed from one of your website servers as was an accident signing up thought was a free membership did not know I was going to be charged for it I need this money for me to be able to eat :( if can I will very much appreciate it thanks

Hello,

I have purchased a premium subscription from a model, resulting in she blocking me over allegations that are not true. I have the full SnapChat history of me trying to prove that I was not taking screenshots of her story. I even went to research online and discovered a pretty common SnapChat glitch that falsy notifies the user that a screenshot of her story has been taken when that was absolutely not the case. I also have proof of how long did it take me to make a decision to get her premium and I would not waste my money over a useless screenshot. I'm also taking this to SnapChat as I feel absolutely robbed by her.

Please help me address this problem and do what is right, as I am in no way at fault of what happened.

Thanks.