Cenzastudio Reviews 20

If I could put 0 I would.
DO NOT ORDER ANYTHING WITH THIS COMPANY.

ITS A SCAM!!!!!!!

Placed an order on the 29th August and today 6th December still not received it.

Email after email trying to get it sorted still nothing and then email address doesn’t work apparently doesn’t even exist anymore.

Please don’t order anything.

SCAM AVOID, I ordered a jacket on 3rd sept it’s the 16th nov and still hasn’t arrived and also tracking hasn’t updated since I ordered etc ! Had emails back and fourth with this company with the same ai generated emails back every time. I’ve raised a dispute with my bank today to get the money back! Vile scamming scumbags !

If I could rate a 0 I would. Orders a dress in aug. Oct still not arrived. Same comments of we are checkign status of your order... please be patient....Raised a claim with my bank for fraud after multiple refund requests were ignored. Once I had done this they offered to refund d but ONLY if I removed my claim from my bank.... not a chance. DO NOT BUY FROM THIS COMPANY.

order never arrived! i ordered my jacket 30th august and its now 3rd november! still not arrived! scumbags

If I could rate it a 0, I would. Do not buy from this shop. They are a scam. I ordered a dress on 2 September 2025, and emailed confirming I would need it by 13 September 2025. It is not 3 November 2025. The order has not been delivered, and any attempts to resolve or request a refund have been ignored. I have asked for a refund over three times, and each time received an unsatisfactory response, such as 'we will check the status of your order with our team and get back to you' 'your package is expected to be delivered next week' (but it never was) and 'If the item does not meet your expectations upon receipt, we will be happy to assist you with a return'. I cannot return or refund an item that has not arrived despite ordering it 2 months ago.

SCAM
do not order from this website. I ordered a jacket which never came and when I got a refund from my back they emailed me every other day asking me to withdraw it and making up a different lie each time on why i haven’t got the jacket. They even slipped up and forgot they already asked me to withdraw draw my refund and asked me again , first time they blamed it on being too busy second they blamed it on delivery .

SCAM
Ordered a dress a month ago and they keep saying it has been dispatched but no tracking number. They are refusing to issue a refund. Do not buy from them

Scam.
No confirmation
No tracking number
No instagram
No TikTok despite running ads
8 weeks no parcel
Avoid - to any one affected: very miserable people and karma will get them.
God bless

I would rate no stars if I could. I brought a lilac dress, it came in bright yellow and not the correct size. I emailed to return the item as it wasn’t even what I ordered- they threw 3 different offers at me. First was a 20% refund and I keep the item- to which I said NO I won’t get use out of the item. Then they threw a 35% refund and a discount code for when I purchase from them again- to which I said NO I don’t want the dress as it was a mistake on their part. Just got an email back saying they will refund me 50% of my money back and to keep the item. what a horrible customer service trying to negotiate my money and literally won’t accept the product back because I simply cannot use it. 0/10 DO NOT BUY FROM HERE not to mention it took so long to arrive- way after the recommended wait time.

I ordered a dress online for a wedding and it arrived pretty fast however ordered a small it came in xxl and was also ripped, I contacted the company 5/6 times each time the emails are AI generated and offering me 50% off next order if I keep the dress. Replied each time saying I want a refund and never received any help back. Do not use this company

SCAM!! Ordered a dress as seen everywhere on TikTok. Never arrived. Load of S**t

AVOID. This company is a scam. I ordered a dress on the 2nd August, a month later and a number of emails to which I had to reply I still hadn’t taken delivery of the item and tje tracking number didn’t work. I initiated a charge back on my credit card and it was only then that they got in touch, in fact I had two emails in one day asking for me to cancel the charge back. It was only because of this that they finally dispatched an item to me. They responded to my credit card company saying they had made several attempts to contact me but that I hadn’t replied and that my claim was illegitimate. Do not order from them.

I ordered a cardigan with fluffy hood from this company at the start of August, I had seen them advertised on TikTok. Over 5 weeks later and so many frustrating emails trying to locate the item with a dodgey tracking number, the cardigan arrived.. it was completely unlike to product. You had too put the hood together and connect the fur. LOOKS NOTHING LIKE AS ADVERTISED. Please do not order from this company!!!

I ordered a pink dress from this company at the start of August, I had seen them advertised on TikTok. Over 5 weeks later and various frustrating emails trying to locate the item with a dodgey tracking number, the dress arrived.. it was completely the wrong one and in yellow. I have since been trying to get a refund from this company with no response. Please do not order from this company!!!

Ordered a jacket 3 weeks ago and still no sign of it. I am worried this is a scam

Finally received my dress , completely the wrong colour. They refuse to allow me to return unless I pay £30/40 . The item cost £36. Been offered 50%refund and 50% discount on next order. Will NEVER order again. Do not purchase anything from this company .

Title: 🚫 SCAM – No Item, No Tracking, No Communication

Review:
My 14-year-old ordered a jacket from CenzaStudio.com and we never received anything. No tracking details, no communication, no response to emails. This company took the money and disappeared. We’re now trying to get a chargeback from the bank. Do not trust this company – it’s a scam.

Ordered a dress which said would be delivered in 3-6 days
Arrived a month later and completely wrong item.
Doing everything but offer me a return for a refund. (Ie. Exchange, 40% refund & keep the item. 30% refund and 50% off my next order etc)

DO NOT USE

Defo a scam, ordered a jacket and never received it I have no tracking number and nothing comes up on the website to even say I’ve ordered anything in fact I didn’t even get an email confirmation. I have no clue where my parcel is and definitely no idea who I’ve given my money to NOT happy.