CEOFLIGHTS – Cheap Business Class Flights Reviews 419

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and dedication to finding the best deals and options. Many highlight the superb customer service, noting that agents are patient, informative, and go above and beyond to assist with travel plans, even when unforeseen issues arise. The prompt response times and efficient handling of requests are frequently mentioned, contributing to a smooth and pleasant overall experience for consumers. However, some customers also noted concerns regarding pricing, with mentions of service charges being higher than expected or quoted prices changing. A few people also noted concerns regarding billing practices or felt that expectations regarding promises were not always met.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and helpfulness in... See more

Service

Clients share positive opinions on service, with many reviewers describing it as superb, responsive, and... See more

Customer service

Customers had positive experiences with customer service, highlighting agents who were patient, responsive,... See more

Price

Customers consistently note positive experiences with price, often finding business class fares lower than... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Austin provides us truly knowledgeable and professional service. He works tirelessly to hunt down the best deal for our international long haul business class travel. We change the dates and destinati... See more

Rated 5 out of 5 stars

Nethmi is the best! She is personable, patient, and informative. She addresses each client individually. Her customer service is superb. She goes above and beyond to find the best price available fo... See more

Rated 5 out of 5 stars

Alex was excellent to work with. After having spent hours searching for the right flight with acceptable layover times and reasonable arrival and departure times, and then researching the amenities be... See more

Rated 5 out of 5 stars

Nethmi worked incredibly hard to find flights for me. When an issue arose with one of the airlines, she worked with the them to find a solution. She kept me updated on the issue and gave me choices w... See more


Company details

  1. Airline Ticket Agency
  2. Flights Search Site
  3. Travel Agency

Written by the company

Are you ready to experience the treatment only CEOs receive? At CEOFLIGHTS, we will make your travel planning experience smooth and effortless—before you know it, you will be on your way to your destination! Our expert travel managers have an average of 8 years of industry experience and are avid travelers like you! Call us now at 1-800-851-6897 and get your travel manager today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

419 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

25 days before the trip the return was…

25 days before the trip the return was changed. No explanation. I wanted to cancel but may not have got another flight. Swiss air was nice. Air Asia was terrible. 1st part of the flight no business class, no tv,no charging, no lie flat chair. Then a layover in New Delhi approximately 8 hours.

November 10, 2024
CEOFLIGHTS – Cheap Business Class Flights logo

Reply from CEOFLIGHTS – Cheap Business Class Flights

Dear David,

We understand how disappointing it is when a flight changes unexpectedly. In your case, the airline (not CEOFLIGHTS) canceled your original return flight. Unfortunately, during the busy holiday season, the only options the airline could offer were an itinerary with close to 8 hours’ layover in Delhi or a full refund. We are saddened to hear about your Bangkok–Delhi flight experience.

Although we worked diligently to secure the best solution for you, there really weren’t any better alternatives other than opting for a refund and booking a more expensive return flight with different carriers.

Should you have any further questions or concerns, please reach out directly—we’re here to help in any way possible.

Rated 5 out of 5 stars

Eric McCormick is an amazing agent


Eric McCormick is an amazing agent. He made everything possible to give me best deal and smoothly booked my tickets.
He also promise me to help and guide me through this travel plan. I really enjoyed his professional attitude.
I will coming back to him for all my travel need from now on.
Thank you.
Sharda

November 19, 2024
Rated 5 out of 5 stars

Great experience

This my first experience with CEO Flights. My contact was Turner Watkins. Turner was fantastic- although there were several airline glitches along the way, Turner patiently and persistently stayed with it and was successful at getting us great flights at a great price.

November 12, 2024
Unprompted review

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