Cerebra Nootropics Reviews 

284
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered sulbutiamine from Cerebra. I took it many times before. If you had real sulbutiamine you will feel what it does to you it doesn't matter if deficient or not. However, sulbultiamine from Cera... See more

Company replied

Rated 5 out of 5 stars

I cannot complete a purchase. The amount has already been transferred (224 euros) and it has been about 2 weeks since I received any response, either via email or the contact area of ​​the website... See more

Rated 5 out of 5 stars

Cerebra nootropics it's my personal choice for good evidence based diet supplements for brain performance. Today we need a little nudge for reach new peaks of progress in our daily basis if we need... See more

Rated 4 out of 5 stars

I recieved my tracking link the same day as I ordered the product, but as of today (day 8) I‘m still waiting for the arrival… never has it ever taken more than a week to ship something from NL —>... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

At Cerebra, we are happy to be your dedicated team of health enthusiasts, meticulously crafting high-quality, pure nootropic supplements. We’re here to guide you through the mental challenges of your lively, ensuring every capsule brings you a step closer to optimal cognitive wellness and a thriving life!


Contact info

3.7

Average

TrustScore 3.5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(284)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thank you

My order has finished processing 10 days ago and still no shipping ! No response from the seller either I’ve tried multiple times. Feel like being scammed .
Update - the seller replied to me after 2 days and provided tracking in which I could see it was shipped 2 days after processing. Thank you

January 27, 2022
Unprompted review
Cerebra Nootropics logo

Reply from Cerebra Nootropics

Hi Victoria,

Thank you for reaching out! We appreciate your feedback!

I have followed up on your order and as far as I can see, it's has been shipped on Jan, 23-rd right after we received your payment. The latest update from the tracking:

"The item is on transport to the country of destination".

We sent a shipping confirmation to your e-mail after order's dispatch. Our agent has just contacted you and re-send the tracking number. You should receive it very soon!

Best regards,
Cerebra Nootropics
Customer Support Team

Rated 3 out of 5 stars

Late Answer

I've made a order paying with direct bank transfer and never got any answer seem very sketchy and suspect bad
Edit
Now they anser me and send me the shiiping we'll see with the order quality

December 8, 2021
Unprompted review
Cerebra Nootropics logo

Reply from Cerebra Nootropics

Good Day, Frank!

Thank you for reaching out! We appreciate your feedback!

We're sorry that you faced any kind of inconvenience with us! We have checked the conversation with you, and as far as I can see - we received one e-mail from you earlier and our agent kindly asked you to allow us some time till we get the payment confirmation from our billing team.

Please, be advised, that it typically takes 1-3 business days for payment to reach our account. Your order will be shipped today. Hope you'll receive it safely and in time!

If there's anything else we could help you with - please, do not hesitate contacting us via e-mail or our online support chat. Our agents will be happy to assist you!

Sincerely,
Cerebra Nootropics
Customer service team

Rated 2 out of 5 stars

slow response to questions and delivery…

slow response to questions and delivery time too long and no response after asking what the order hasn't been delivered

November 7, 2021
Cerebra Nootropics logo

Reply from Cerebra Nootropics

Good Day, Eduardo!

Thank you for reaching out! We appreciate your feedback!

Please, accept our sincere apologies on behalf of Post NL for the delay occurred. We have filed the lost claim with them and waiting for the updates. We'll definitely do our best to provide the most efficient solution for you. Our agent has just e-mailed you with the details. We appreciate your patience and understanding during this period!

Sincerely,
Cerebra Nootropics
Customer service team



Rated 5 out of 5 stars

So far so good

I ordered twice from there and their products seem to work like they are supposed to. I haven't tried any other products in this category so this is the first time, but so far I am liking it and will continue to shop there. The shipping is also good and they typically respond after 24 hours.

I recommend this website.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Nice

Good communication with the support. Fast delivery, i recommend.

September 26, 2021
Rated 5 out of 5 stars

I am from the netherlands

I am from the netherlands, this shop is trustworthy and sells quality goods, i ordered phenylpiractam, man o man this stuff i straight up rocket fuel also ordered some noopept from here i get some effect it isn't as pronounced as phenyl but that probably has nothing to do with the quality, if you are doubtful know that i am pleased as a customer

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied.

1 star review: Very hard to get in contact with and after receiving the product there is no manual / description how and when to take it, how much per dose etc. After multiple days i finally got an answer and after opening the product it looks very bad. When mixing it with water it becomes some strange type of smush and i doubt that it is healthy to take. Would not recommend.

Edit: after getting an e-mail from the customer service that explained some things and clear some things up, i edited this review and give it a 5 star rating. Mistakes can happen, but the way it is handled is what counts.

June 8, 2021
Unprompted review
Rated 4 out of 5 stars

Noopept and oxiracetam are good and…

Noopept and oxiracetam are good and does the job, although company should take serious delivery time frame, nor confirmations.
All my orders were delivered after 3+ days, is that what I’m paying for ?
Overall 4.

April 16, 2021
Rated 5 out of 5 stars

Great selection of products

I chose this site as they had a good variety of products and I wanted capsules instead of powder, something I couldn’t find on many E.U sites.
Overall a good experience, it took around 2 weeks to reach me in Ireland which is a bit longer than I expected but I only chose the air mail option which is slower.
Customer service was great and Meg answered the question I had.

March 22, 2021
Unprompted review
Cerebra Nootropics logo

Reply from Cerebra Nootropics

Hey JJ!

My pleasure, glad you're happy with the product selection also.
Yes I suggest DPD or POSTNLTRACKED generally, it's also nice to know where your package is at all times!

Many thanks
Meg

Rated 5 out of 5 stars

Great

Made 3 orders, all arrived promptly. Good quality product. Will keep using :-)

March 6, 2021
Cerebra Nootropics logo

Reply from Cerebra Nootropics

Why thankyou! Happy to be of service.

-Meg

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look