CertifiedMailLabels Reviews 

10
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Software Company
  2. also in
  3. Digital Printing Service
  4. Mailing Service
  5. Print Shop

Written by the company

Certified Mail Labels makes sending important mail simpler. Since 2009, we’ve helped more than 200,000 customers prepare, send, and track USPS Certified Mail online—from individual letters to high-volume business mailings. Choose the option that works for you: print Certified Mail labels with postage at home or in the office, or upload your documents and let us print and mail them for you. With no subscription fees, equipment leases, or minimum mailing volume, you pay only for the postage and services you use. Our platform brings USPS tracking, electronic delivery confirmation, and mailing records together in one convenient account, with a searchable archive for up to 10 years. Optional Electronic Return Receipt provides access to available USPS delivery signature records. We serve individuals, law firms, property managers, businesses, and government agencies with a straightforward goal: less time preparing mail and easier access to the records that matter. Have a question? Contact our customer support team at 800-406-1792. We welcome your honest feedback about your experience with Certified Mail Labels.


Contact info

3.3

Average

TrustScore 3.5 out of 5

10 reviews

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3.3

All reviews

(10)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I gave one star because I couldn’t…

I gave one star because I couldn’t leave zero. I cannot begin to tell you why you should not use this company. It has been almost 14 days and my certified letter has still not reached the city or state destination post office. I was guaranteed and I paid priority shipping costs to have this letter reach the destination in no later than five days and only to learn as of today. It still has not even entered the state of destination, and in fact is new states away and only to get the runaround and talking in circles from support services, which are useless

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

This appears to be mostly a scam to…

This appears to be mostly a scam to sell envelopes at a higher price. I did purchase the envelopes. I have tried twice to add funds and another credit card. I ge this message:

Address Verification
To confirm your account and activate all features in your Certified Mail Labels account, we need to verify your address by mailing you a verification code. A letter with the code should be delivered by the United States Postal Service within three to five business days.

No letter ever arrived and there is no customer service. The reason to add funds is that I wanted to use this service as a certified mail service whereas Certified Mail Labels performs the whole process. They make you jump through many steps that never get resolved. It's not as if this is a huge sum of money for them to perform the certified service. This whole exercise tells me that it is not a viable service.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great Site for Certify Mail Labels

Great site that provides labels not delivery, I see some people are confused. It's to print labels. Looks professional and when it comes to verifying your account, I called in, got verified right away. The whole phone call took me 3 minutes.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

I am compelled to leave a good review

I am compelled to leave a good review. I opened an account 2 weeks ago despite not so good review and I am glad I did it! I called like 5 times on that day with numerous learning curve and how to use the system, all reps are kind and professional!! I tracked the mail that I sent, I got the email proof, everything works great! I dont need to buy labels, I can use plain paper and tape on the envelope. People, you gotta know that they provide labels not delivery! The delivery is done by USPS, so it ur mail got lost, it's USPS fault, not theirs!

March 10, 2021
Unprompted review
Rated 1 out of 5 stars

Among the most painful services I've ever used

Among the most painful services I've ever used. Requires you to jump through hoop after hoop, wait 3-5 days for "address verification" as if my address matters when I'm sending a letter, will not let me remove payment information but also won't let me actually buy anything. After nearly 45 minutes trying to decipher how to actually have them print and mail a PDF, I just used a completely different service that took 5 minutes and cost basically the same. I guess (and I can't know because it's not explained anywhere) that you have to register for an account, give then a credit card, wait a week for USPS to mail you a code, enter the code, and then maybe after over a week you can "quickly" send a certified letter?

These people SERIOUSLY need to have a professional look at their website because it is an absolute disaster and they should be ashamed. Beyond ashamed, really. Also be sure to use a disposable or privacy credit card because once added, there is no way to delete it and based on the rest of their site it's extremely unlikely anything is actually secure. I'm contacting my credit card company to block any charges from them just in case.

September 14, 2020
Unprompted review

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