Certify My Property Ltd Reviews 132

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve recently moved into an old building which needed a complete overhaul from top to bottom! A complete re-wire,a new gas boiler and rads along with smoke alarms installed. Zoey and the team wer... See more

Company replied

Rated 5 out of 5 stars

A brilliant experience using Certify my property. We booked for an emergency Gas safety and EICR test and the company ensured an incredibly quick turnaround and returned all reports to us promptly. Bo... See more

Rated 5 out of 5 stars

These guys are great, the team is fantastic and friendly, they are always available and I couldn't thank them enough for all the help. I have used their services a number of times and can confirm they... See more

Rated 5 out of 5 stars

Highly recommend this company !! There costumer service is outstanding and no job is to difficult. Zoey and Lydia are lovely and always willing to help. Very professional and will 100% be using the... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

About us Having your property certified is an important part of property ownership. You need to make sure your property is safe to live or work in, and that it is both energy efficient and suitable to coping with any situation. It’s fair to say, then, that you want a certification company you can trust. At Certify My Property, we’re extremely proud of the role we play in ensuring homes and places of business are up to standard. Between them, our engineers have many years of experience working in the industry. They know the law when it comes to gas, electrical and energy efficiency regulations, and will make sure your property meets the right standards. They are also polite, friendly and will do everything they can to keep you informed. It’s important to us that our customers know what we are doing, when we are doing it, and why. Often it’s the case that a little more knowledge will help you keep your property in good condition for longer. But the most important thing to know about us is our unswerving commitment to a great customer service. With a fast turnaround time, we’re convinced that we can’t be beaten in London on service. We’ll even give you a call an hour before we arrive; we don’t want to intrude upon your every day life or disrupt your business. From Gas Safety Certificates to fire alarm system testing, we offer a wide range of services to meet your needs. Click on our links to find out about what’s on offer, and to find the service you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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1-star

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Rated 5 out of 5 stars

Highly recommend

Had electric and gas done and was very pleased with the service . Very professional and efficient!! Would highly recommend.

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Simone,

The Engineers said you make the best cakes.

thank you for taking the time to review Simone.

The Certify Team

Rated 5 out of 5 stars

Perfect service

Perfect service, no issues and great value for work

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Thank you Jack for taking the time to give us 5 stars.

The Certify Team

Rated 5 out of 5 stars

Excellent company

Excellent company, done an electric certificate..
Would definately recommend.

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Mark,l

Thank you for your review. You are booked in for next year for both Gas and electric certificates as requested.

Warmest Regards

The Certify Team

Rated 5 out of 5 stars

Would recommend Certify My Property…

Would recommend Certify My Property Ltd. They carried out Pat Testing for my buisness, professionally and efficiently. Thank you.

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Victoria,

Thankyou for taking the time to review and booked in for next year.

The Certify Team

Rated 5 out of 5 stars

I would highly recommend using this…

I would highly recommend using this company. I recently just moved into a new house and needed all my fire alarms fitted. A friend of mine told me about these lot as I had no idea what I was doing and I'm so glad I made this choice.

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Carl,

Your review is much appreciated .

Thank you

Rated 5 out of 5 stars

House re wire

Had my house required and new fuse board installed. Absolutely outstanding, professional work completed to the highest standard.
On completion of the work they left my house nice clean and tidy
Great manners and very polite
Would highly recommend!

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Gareth,

Thank you for the amazing review.


The Certify Team

Rated 5 out of 5 stars

Highly recommended.

Highly recommended zoe was extremely helpful and understanding and was able to provide a soloution to multiple issues in multiple properties.

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Josh,

We look forward to assisting you again.

The Certify Team

Rated 5 out of 5 stars

Amazing

Amazing, can’t recommend them enough 😊

February 20, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Kerry,

We are happy that you Chose the Panel Fire Alarm system .

Thank you

The Certify Team

Rated 1 out of 5 stars

Terrible company with terrible…

Terrible company with terrible services. If you can avoid them please do it. They have so many different names like efficienthomeenergy but is the same company with same people. Two engineers have visited our property and we had 2 different reports. First engineer destroyed our boiler heater controller so we had to find electrician to fix this. After two reports I got a quote from them for repair services "replace the socket for £55 all inclusive , this is including re-certification and a new socket face" but actual work was "to upgrade the consumer unit will be £590 all-inclusive and we will give you a free 5 year certificate and also fix the broken socket in this price" This was after I ask them if they have read their reports! We get another small family run company which did a great job without replacing consumer unit. Please avoid this company if you can!

February 19, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Hazim,

Thank you for your review.

I would like to address some of the inaccurate comments made in your review.

Firstly, we do also own different companies that specialise in different areas. Efficient Home Energy covers the energy certification services such as gas and electrical works. Certify My Property specialise in fire services. This information is publicly viewable.

Secondly, your comment about destroying your thermostat is false, your certificate was carried out in October 2019 and since then we have not received a phone call, email or any other communication stating that you have had a thermostat broken.

Finally, we carry out certification services at the request of our customers, if there is an issue found we notify our customer of the issue and if there is a request for remedial services we would act on it. You had a second electrician visit your property from a different company who did works however wasn't qualified to certify the works, you then asked if we could install an RCD in your box and recertify. Your fuse box isn't made to have an additional RCD installed.
Fuse boxes/consumer units are designed to contain a set number of RCDs. The only option in your case is to have a new fuse box installed if you want an additional RCD. This is not a necessary upgrade as your certificate would be satisfactory because the socket has been changed.

In addition if you did want to go ahead with installing a new consumer unit with the additional RCD we offered to re certify for FREE and repair your socket for FREE as a gesture of goodwill.

We are slightly confused at why you would want to provide a 1 star review, I think there has been a communication issue from your side.

Regards

Team Certify My Property

Rated 5 out of 5 stars

Great business

What can I say - a truly reliable honest and friendly service
Zoe was both prompt and progressional in her approach and dealt with my needs in a very friendly manor - she really is a breath of fresh air
I’d recommend her business highly - absolutely first class!!!

February 13, 2020
Unprompted review
Rated 4 out of 5 stars

Good Service.

February 12, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Laura,

We are pleased that you are happy.

The Certify Team.

Rated 5 out of 5 stars

Highly recommend this company !

Highly recommend this company !! There costumer service is outstanding and no job is to difficult.
Zoey and Lydia are lovely and always willing to help.
Very professional and will 100% be using their services again.
Thank you for all your help and hope to be doing business again very soon

February 12, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Sophie,

We look forward to speaking with you again soon.

The Certify Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended, very professional and reliable company.

February 11, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Amy,

Thank you very Much for taking the time to review .

The Certify Team

Rated 5 out of 5 stars

Totally proffesional I can't recommend…

Totally proffesional I can't recommend this company enough
Exceelent communication and first class service
Thankyou for my gas and electric safety check

February 11, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Alex,

Thank you for taking the time to review our company. It was a pleasure.

The Certify Team

Rated 5 out of 5 stars

Had my fire alarm installed and was…

Had my fire alarm installed and was very happy how helpful and on point. From first call to end. Thanks everyone very speedy and reliable

February 9, 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Lee,

That's good to know and thank you for the review.

The Certify Team

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