CervicalCloud Reviews 169

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This group doesn’t even deserve a “1” rating. My first negative experience with them was the inordinate amount of time it took for delivery. I think it was 2 to 2/12 M O N T H S. By that time, I kne... See more

Rated 5 out of 5 stars

I'm overjoyed with my most recent CervicalCloud purchase! I bought the Back Stretcher & Massager, which comes with so many wonderful advantages in one! After one of my long days at work, it immediatel... See more

Rated 5 out of 5 stars

A pillow that is designed to be layed underneath the neck sounds pretty luxurious. The memory foam that this CervicalCloud pillow allows is worth purchasing. Think how much of an overall health and we... See more

Rated 5 out of 5 stars

I finally found something that relieves my discomfort. I suffer from intense discomfort in the back of the neck and the nape area, which only with medication help, I can calm down. I have tried diffe... See more

Company details

  1. Bedding Store
  2. Bedroom Furniture Store

Written by the company

Perfectly supports cervical spine and aligns your head, neck, shoulder, and back. Whether you are back, side, or stomach sleeper, neck pillow will perfectly fit for you.


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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Rated 1 out of 5 stars

The 5-18 business days is a lie

The 5-18 business days is a lie. Im at the 18th day and product hasnt arrived. I am sorry i even fell for thrir ad. Their good reviews must be lies if this is how they do business. I wrote them and their response 'is pending,' and being looked into. BS. The BBB needs to do a better job - seems all they do is report. No one actually protecting consumers. I'll update if and when it comes

March 30, 2022
Unprompted review
Rated 4 out of 5 stars

The back stretcher help me a lot

I've had the back stretcher for about a month. So far I like it. I personally like using the lowest level. It feels the most comfortable without arching my back so much. I work road construction, so every now and then my lower back will hurt and it runs down my leg. I would say this product HELPS with a TEMPORARY pain relief. But don't expect it to magically cure all your back problems. It for sure helps out and gives you a good strech. I would recommend it.

March 28, 2022
Unprompted review
Rated 4 out of 5 stars

The best online store for Orthopaedic…

The best online store for Orthopaedic Pillows.
Excellent customer service with the best mixture of high-quality pillows.

CERVICALCLOUD offer a full refund on order if you don't like the product and use totally secure payment gateways PayPal & Stripe.

It's amazing

March 22, 2022
Unprompted review
Rated 1 out of 5 stars

marvellous really a pillow in the size of a small envelope,

ORDER #CS24081WS
My pillow arrived and I contacted cervical cloud to say the pillow had holes and creases. The pillow cover has pulls.
The packet was very small and heavily taped, marvellous really a size of a small Square envelope, effectively squashed up with all the air removed. When the pillow expanded you could see the holes and that the cover has pulls.
It has been a few weeks now since I sent my email to the support service unfortunately no reply received. I have now sent three messages requesting a replacement pillow.

March 13, 2022
Unprompted review
Rated 2 out of 5 stars

UPDATE TO FEBRUARY REVIEW

I wrote a review in early February and gave them one star, but I’m updating and giving them a second star for trying. They still have a way to go to even provide average service or a consistently great line of products, but my package did finally come a week ago, which means I waited a month, with promises, no tracking number, and with a lot of doubts.

Know you buy from this company at your own risk. They don’t take returns or give refunds, unless you ship to France at your own expense, which costs more than the product did in the first place, and it’s a lie that they’re even located in France. They’re actually in Nevada, though my package was postmarked California, so go figure. Know also they did end up giving me a partial refund (which amounted to 10% of my purchase price) after I complained to the Better Business Bureau.

As for the products, I ordered a knee support pillow and a standard neck support pillow with an extra pillowcase. The neck support pillow is useless. It provides absolutely no support. I offered it to my 12-year-old grandson and it’s even too flat and thin for him. Therefore, the pillow case, which is cheaply made, is useless as well, since I won’t use the pillow.

The little knee support pillow, though, works for a side sleeper. It fits between knees, not under them. The sad thing is, I’ll never do business with them again, even though one out of the three things they sent is worthy of re-ordering.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

CervicalClaud Neck Pain Pillow

I've been using the neck pain pillow y I highly recommended this product. i had a lot of pain because a spend a lot of hour sitting in a chair working and this helped a lot.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend the products ...

I highly recommend the products ...
I highly recommend the products offered for sale on this platform, I have already tried them for cervical problems and hot them a lot with very affordable prices compared to the market

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

I work all day at the computer and my…

I work all day at the computer and my posture was feeling strong discomfort, this was causing me frequent back pain. then I decided to buy the cervicalcloud postural corrector. now I no longer have those pains caused by desk work and I am doing very well

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product. It really works and makes your muscles get rid of pressure, apart from correcting your posture in a very comfortable way.

February 12, 2022
Unprompted review
Rated 1 out of 5 stars

a scam with deceitful customer service

2.5 months from the time of the order until the pillow arrived. i kept being told the shipment would “arrive shortly.” finally, after demanding a credit then eventually receiving the product, i was told to return the product to a paris mailing address. international shipping costs were estimated anywhere between $40 and $126 to return a basic $50 pillow. ridiculous!

February 5, 2022
Unprompted review
Rated 1 out of 5 stars

Pillow ordered never arrived, now spammed by email!

I ordered a pillow from this company back in around May 2020 and it never arrived. Now they have the nerve to email me about being "chosen" to get 50% off some other product! No, I don't think so! Avoid this company at all costs.

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

Definitely a scam

Definitely a scam! I would post pictures but it was basically a vacuum sealed package that literally had a label on it that said "surprise". Avoid at all costs!

October 15, 2021
Unprompted review

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