CESA Clothing Reviews 130

DONT BUY!!! Ordered some goods - too big - returned them following their returns process TWICE costing me &£40 each time tracked & each time they were rejected by the recipient - contacted customer service who kept on looking into it - STILL AWAITING A RESPONSE

My clothes took a week and a half to ship, had to communicate with them first or I wasn’t updated, I still think it has yet to ship because the jacket that I paid ( the size ) for it wasn’t in stock.

Had issues processing my order as I don’t live in Germany. I was understanding of this and gave it time, after which I asked for a cancellation and refund because I’ve been waiting for so long. They were very kind on emails said will refund my order, apologised and replied quickly, until they didn’t. I have never received my refund and have emailed a few times since only to be ignored. I have had to now unfortunately escalate the issue and can only hope I get my money back eventually. Don’t waste your time or your money - you won’t get it back.

I have ordered from this company and never received the trousers.

Would definitely not recommend this company at all to anyone.

They are not answering my emails and therefore I haven't got my money back.

This company is a fraud!!

The user experience on the website is pure s**t.

I’m from the UK, and the website opens in German. Fine. No issue. My brain goes, “Cool, probably a German company — let me just change the language.” Simple task, right?

Wrong.

First, I had to wrestle with the AI help bubble squatting in the bottom-left corner like it pays rent there, completely blocking the language selector. After a solid two-minute battle (which I won, by the way), I finally switched the site to English. Victory. Relief. Hope.

I refresh the page.

Back to German.

Okay. Maybe a glitch. I change it again. Refresh. German. Again. Refresh. German. I repeated this process six times, at which point I started hearing my A-Level Psychology teacher in my head reminding me that the definition of insanity is doing the same thing over and over again and expecting a different outcome. Turns out the website designer knows this quote well — and chose violence anyway.

I then gave in and started using google translate to navigate through this website because it was forcing me to speak German like it's freaking Berlin in 1939. Despite all this, I found an exquisite tracksuit set, added it to my basket, and thought: Right. Worth it. Let’s check out.

Ah. Silly me.

When entering my address — you know, so I can BUY YOUR CLOTHES AND GIVE YOU MONEY — I was informed that I must enter a house number. No exceptions. No mercy.

Dear Mr/Ms Website Developer, some of us have house names. No numbers. Just vibes. So now I’m stuck wondering whether my order would vanish into the void because your form refuses to believe my house exists.

All I ask is that you do better. Not revolutionary, not ground-breaking — just better. Because somewhere out there are people like me, staring at your genuinely elite clothing, credit card in hand, fully prepared to exchange hard-earned British pounds for tracksuits… only to be emotionally clotheslined by baffling website design choices at every step. I didn’t come here for a psychological endurance test or a German language immersion course — I came to buy clothes. Please. Let me give you my money without questioning reality, my address, or my sanity.

BTW I design websites, so hit me up if you would like someone competent on your team

so good the quality is like 10/10 and the design also 10/10
lesss gooo

I never got the package and I’ve been emailing you guys to ask for a refund and get my money back but I never get a response so I’m really really upset because the set I got was almost $200 with shipping

Perfect quality, fast shipping, everything somebody would ask for. Thank you so much CESA.❤️🙏