Cfab Reviews 

7,083
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation. Th... See more

Company replied

Rated 3 out of 5 stars

The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation ema... See more

Company replied

Rated 5 out of 5 stars

Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediatel... See more

Company replied

Rated 4 out of 5 stars

De Bh zit erg fijn! Zacht en comfortabel. helaas was eentje al snel stuk, maar dat is heel netjes en correct door de klantenservice opgelost! Ik ben tevreden, en ga vaker bestellen en an... See more


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,083)

3,670 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The bra arrived quickly but….

The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation email, and they responded very quickly…so far, all positive…then, when I followed the return link supplied, it showed I had to pay $6 for a return label! I only paid $17 for the bra, so I have to say that having to pay for returning it was irritating to say the least.

August 30, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 1 out of 5 stars

Merchandise never arrived

I received an order confirmation from Cfab but have not received the merchandise. I have emailed daily but have not received a response to my emails.

Update: I continue to email them daily and they continue to ignore me. My credit card has been charged but I have no merchandise.
Do not do business with this company.

August 27, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 5 out of 5 stars

I had an issue with my original order

I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation.

The support team was very kind, responsive and helpful throughout the whole process. They offered me a replacement and were even able to send me a different bodysuit from the new collection, which I really appreciate. They answered my questions quickly and did their best to find a solution that worked for me.

Even though there were complications with the original shipment, I am very happy with the customer service and how they handled everything. Thank you so much for your help! ❤️🤗

July 25, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We're truly delighted to hear that you're so satisfied. We do our best every day to ensure you feel comfortable with our products – your feedback means all the more to us.

Thank you for taking the time to share your experience with us.

Your cfab Team

Rated 1 out of 5 stars

I only received half my order and…

I only received half my order and despite emailing daily, the company has not communicated in any way or form where the rest of my order is!

August 24, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 5 out of 5 stars

Everyone can see that cfab is really…

Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediately, so you can trust them.

August 24, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We're truly delighted to hear that you're so satisfied. We do our best every day to ensure you feel comfortable with our products – your feedback means all the more to us.

Thank you for taking the time to share your experience with us.

Your cfab Team

Rated 5 out of 5 stars

Top quality & fast delivery!

Absolutely loved the quality of the fabrics! The delivery was smooth, and customer support was super helpful. Definitely ordering again!

August 20, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We're truly delighted to hear that you're so satisfied. We do our best every day to ensure you feel comfortable with our products – your feedback means all the more to us.

Thank you for taking the time to share your experience with us.

Your cfab Team

Rated 3 out of 5 stars

Good Material, but disappointing fit and dupport

I ordered a push-up bra from cfab on May 10, and it was delivered on May 16, with only a slight delay. So I can’t confirm the negative reviews about delivery. For me, the only issue was that tracking information was somewhat unclear.

The material is good quality, but I can’t confirm all of cfab’s claims. Despite measuring carefully, the bra leaves visible marks on the sides. The cups are also not very well shaped and provide less push-up effect than I expected from a push-up bra. However, it still looked good under a T-shirt.

I initially wanted to return it, but finding the return information on the website was quite difficult at the time (I checked again recently, and the information is now much clearer). On top of that, return shipping has to be paid by the customer, so I decided to keep the bra.

After three months, the bra slips up while I’m walking, which makes the cups look even less flattering and is quite annoying.

Overall, I’m not fully convinced and wouldn’t order from cfab again. 3 stars for the fast delivery, good material, and the now-improved return information.

May 16, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 1 out of 5 stars

Very disappointing customer service

Very disappointing customer service and unfair refund handling. Despite several emails with extensive information and explanation from my side, I still did not receive a clear or reasonable answer.

August 19, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 5 out of 5 stars

Cfab🫶🏻

My bodys came so fast, they are amazing quality and able to breath, if you think about getting one, do it! Take ur true size for snatching one size bigger for comfy. Bye yall!💕

May 4, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We're truly delighted to hear that you're so satisfied. We do our best every day to ensure you feel comfortable with our products – your feedback means all the more to us.

Thank you for taking the time to share your experience with us.

Your cfab Team

Rated 3 out of 5 stars

Nice products bad service

I placed my first order on August 3. Right after paying, I noticed that I ordered the wrong size for one of my items. I reached out to customer service immediately to request an order change, since there is no option to do so myself. I never received a reply to my email and my order arrived on August 8. Returning the item for an exchange would cost me extra time and money, so I am just going to let it go. However, I am really disappointed in the customer service—I at least expected a response. Otherwise, I would have ordered here again.

Update: based on my review I got a reply on August 12. The reply said they can't change anything since it has been shipped and I have the option to return my package. This doesn't change anything about my previous review since there is no solution for the problem I described.

August 3, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 1 out of 5 stars

i washed it one time and all the pink…

i washed it one time and all the pink left and its gray now, all money wasted i just want to cry

August 4, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for sharing your experience with us.

We are truly sorry that your purchase did not go as you had hoped. We are keen to sort this out together
and ensure that you are left with a satisfactory resolution.

We would be grateful if you could provide us with the requested details so that we can contact you.

You can also contact us at support@creamyfabrics.com with the subject line “Trustpilot” so that we can assist you personally.

Your Creamy Fabrics Team

Rated 1 out of 5 stars

Horrible underwear with bad quality

Very unprofessional company when you open an account, you can’t delete it. Nobody’s able to help you. Customer service will never answer you when it’s comfortable for them then they will answer you forget returns forget quality. This is one of the worst clothing companies online highly suggestible that PayPal retract their financial services.

July 30, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you for taking the time to share your experience with us.

We are truly sorry that your purchase did not go as expected. This is certainly not up to our standards, and we would like to resolve this with you.

We would appreciate it if you could provide us with the requested information so that we can contact you and address your concerns directly.

Alternatively, you can also contact us at any time at support@cfab.com with the subject line "Trustpilot" – we will then take care of your request as quickly as possible.

Your cfab Team

Rated 5 out of 5 stars

Best body’s

My first order arrived in 2 days. I loved it. The body fits me so well and I love the shaping effect. I feel so comfortable and confident in them. The colors are amazing. I‘m so exited when my next package arrives.

March 21, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We’re really delighted to hear that you’re so pleased. We
do our very best every day to ensure you feel comfortable
in our products – which is why your feedback means so much to us.

Thank you for taking the time to share your experience.

The Creamy Fabrics Team

Rated 5 out of 5 stars

Amazing

Amazing ! I love it and I will order more for sure

April 13, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We're truly delighted to hear that you're so satisfied. We do our best every day to ensure you feel comfortable with our products – your feedback means all the more to us.

Thank you for taking the time to share your experience with us.

Your cfab Team

Rated 5 out of 5 stars

My packet arrived in exactly 1 week

My packet arrived in exactly 1 week, which I thought was great. There was a small problem with the product I ordered, but it was quickly eliminated, great work on fab. I can only recommend cab, the fabric is great and pleasant and it makes a top body.🤍

June 23, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We are truly delighted to hear that you are so satisfied. We do our best every day to ensure you feel comfortable in our products – that's why your feedback means so much to us.

Thank you for taking the time to share your experience.

Your cfab Team

Rated 5 out of 5 stars

I love it

I love it! The body is beautiful so comfortable!

June 17, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hello,

Thank you so much for your wonderful review!

We are truly delighted to hear that you are so satisfied. We do our best every day to ensure you feel comfortable in our products – that's why your feedback means so much to us.

Thank you for taking the time to share your experience.

Your Creamy Fabrics Team

Rated 5 out of 5 stars

highly recommended

Great products and fantastic customer service. The team was very helpful, responded quickly, and resolved my issue immediately. Highly recommended!

June 8, 2026
Unprompted review
Cfab logo

Reply from Cfab

Hallo,

Vielen lieben Dank für deine wundervolle Bewertung!

Es freut uns wirklich sehr zu hören, dass du so zufrieden bist. Wir
geben jeden Tag unser Bestes, damit du dich in unseren Produkten
wohlfühlst – deshalb bedeutet uns dein Feedback unglaublich viel.

Danke, dass du dir die Zeit genommen hast, deine Erfahrung zu teilen.

Dein Creamy Fabrics Team

Rated 1 out of 5 stars

NO CUSTOMER SUPPORT DO NOT WASTE YOUR MONEY

Can’t return an item using their website tried many times and also sent emails with screen shots of the “technical error” it continually displays three replies received via email all on different days tell me the fault is now fixed and you may try again and every time I repeat the return it fails and my 14 day return window is running out!!! I have asked multiple times for an address so I can return the item and pay postage myself but NO address sent to me on reply.
Also tried to make contact by phone and no telephone number listed to Creamy Fabrics, I even in desperation messaged the influencer I saw advertising the articles (body suit) I bought and she said she can’t help!
DO NOT WASTE YOUR MONEY AND GET NO CUSTOMERS SUPPORT FROM THIS BRAND
Order refunded eventually

May 29, 2026
Cfab logo

Reply from Cfab

Hallo,

Danke, dass du uns deine Erfahrung mitgeteilt hast.

Es tut uns wirklich sehr leid, dass dein Einkauf nicht so verlaufen ist, wie du es dir gewünscht hast. Wir möchten das unbedingt gemeinsam
klären und sicherstellen, dass du mit einer guten Lösung aus der Sache gehst.

Wir würden uns freuen, wenn du uns die angefragten Daten angibst, damit wir dich kontaktieren können.

Du kannst dich auch mit dem Betreff "Trustpilot" unter support@creamyfabrics.com bei uns melden, damit wir dir persönlich weiterhelfen können.

Dein Creamy Fabrics Team

Rated 1 out of 5 stars

Broken returns process, poor communication, and persistent pressure to remove this review

I ordered a Comfort Push-Up Bra from cfab in May 2026. When I tried to return it, the returns portal was completely non-functional. This was not a brief outage — it remained broken for the entire six-week period I was dealing with this company. During that time I personally visited DHL drop-off points to research return options and sent numerous emails chasing responses that were slow to arrive.

Having exhausted all options, I ultimately had to raise a chargeback with American Express to recover my money. The refund came from my bank, not from cfab.

What has been equally troubling is cfab's response to my review of this experience. I received multiple emails asking me to remove or reconsider my review. On one occasion I was explicitly offered a refund of return shipping costs contingent on my removing it. I declined. When I did not remove the review, cfab flagged it to Trustpilot — first claiming it was not from a genuine customer (Trustpilot verified it was), and subsequently claiming it contained defamatory content.

My review is accurate. It reflects what happened. I am sharing it so that other customers can make an informed decision before purchasing from this company.

May 27, 2026
Cfab logo

Reply from Cfab

Hello,

Thank you for sharing your experience with us.

We are truly sorry that your shopping experience did not go as you had hoped. We would very much like to sort this out together
and ensure that you are left with a satisfactory resolution.

We would be grateful if you could provide us with the requested details so that we can contact you.

Our team will be in touch with you shortly.

Your Creamy Fabrics Team

Rated 1 out of 5 stars

Ordered 10 days ago, no news on delivery

Ordered 10 days ago. My items say they are "on the way" but with no tracking number, they have clearly not been sent and they don't respond to emails. Delivery is supposed to be 2-8 days. Now just waiting 14 days until I can get my credit card to cancel the payment.
What a terrible way to run a business.

Update. Now 12 days since my order, 5 days since requested a cancellation. They have emailed back and refused to cancel the order, even though it has not been sent. The latest delivery date was yesterday.
They have been dishonest about stock levels and delivery times. And are refusing to refund me for an item they stated was in stock which was not.
Avoid!
Final update
My order arrived out of the blue after 13 days. The following day I got an email saying my item had been dispatched, immediately after an email to say it had been delivered, then an email from customer service to say I had my item. During all of my enquiries, not once did they say it had been posted. They could have saved me a lot of stress if they had.
Anyway the bras are nothing special, comfortable enough, but not great.
Side note they have asked Trustpilot to remove this review so I have had to verify my purchase. They should apologise and accept the review, and work to improve their service. Not get reviews they don't like taken down!

May 9, 2026
Cfab logo

Reply from Cfab

Hallo,

Danke, dass du uns deine Erfahrung mitgeteilt hast.

Es tut uns wirklich sehr leid, dass dein Einkauf nicht so verlaufen ist, wie du es dir gewünscht hast. Wir möchten das unbedingt gemeinsam
klären und sicherstellen, dass du mit einer guten Lösung aus der Sache gehst.

Wir würden uns freuen, wenn du uns die angefragten Daten angibst, damit wir dich kontaktieren können.

Du kannst dich auch mit dem Betreff "Trustpilot" unter support@creamyfabrics.com bei uns melden, damit wir dir persönlich weiterhelfen können.

Dein Creamy Fabrics Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look