C.Gars Ltd Reviews 29,363

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,782 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its superb service, highlighting the efficiency of the ordering process and the promptness of deliveries. Many people appreciate the excellent quality of the products, which often arrive well-packaged and in perfect condition, reflecting the care taken with each order. The wide selection of products and the helpfulness of the staff also contribute to a highly positive overall experience for consumers. However, some people were dissatisfied with the quality of certain products, reporting that some items arrived dry or were not smokable. Additionally, a few customers noted issues with delivery times when a courier service was used, especially for orders placed on a Friday.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the excellent quality and wide selection... See more

Service

Customers consistently note positive experiences with service, often describing it as superb, excellent, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Quality

Consumers find quality to be consistently positive, with many praising the excellent condition of products... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best cigars shop. Vast selection of premium cigars. Order before 2pm you virtually get the free delivery the next morning. Super efficient, kudos to the sales team for being very helpful and responsi... See more

Company replied

Rated 5 out of 5 stars

New to cigars, second order with C.Gars in the last month. Website excellent to navigate and full of information, delivery spot on and products packaged like someone cares for them. Had to email them... See more

Company replied

Rated 5 out of 5 stars

First time I have shopped with C.Gars Ltd, I don’t smoke myself but wanted a gift for a partner I looked at the reviews and went for the ones I thought looked the best. My purchase arrived promptly an... See more

Company replied

Rated 5 out of 5 stars

As always with C.Gars service is superb cigars also the Orchant Selection Aladino cigars get top marks from me .ordered the corona 12 count box smoked one the remainder having a wee rest for two or t... See more

Company replied


Company details

  1. Cigar Shop
  2. Alcohol Store
  3. Tobacco Shop
  4. Tobacco Supplier

Information provided by various external sources

We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!


Contact info

4.9

Excellent

TrustScore 5 out of 5

29K reviews

5-star
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Rated 1 out of 5 stars

Bought X5 Montecristo no:4 pack & only…

Bought X5 Montecristo no:4 pack & only 1 out of the 5 was smokable! i will be trying elsewhere from now on as i can see by reviews this seems to be a common issue. Cigar cutter is great although nothing to use it on as i had to bin the rest of Cigars which is a waste of money and disappointing when i took them to my godsons 18th and looked stupid paying all that money for a product that cant be enjoyed/used. Shame

May 14, 2026
Unprompted review
C.Gars Ltd logo

Reply from C.Gars Ltd

Dear Chris,

Thank you for taking the time to leave your review. We apologise that you had a negative experience with us. We would like to invite you to get in touch with us so we can discuss this further and ensure that your expectations are met.

I have sent an email and we hope to hear from you soon.

Kind Regards
Michelle - C.Gars Ltd

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication, comprehensive selection. Thank you!

May 16, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're delighted you appreciated our fast delivery, communication, and selection. Thank you for your feedback!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Quality

Quality cigars in quality packaging. Thank you!

May 23, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are delighted you appreciate our cigars and packaging! Thank you for your kind words.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

A great selection to choose from and at…

A great selection to choose from and at excellent prices too! Cigars arrived well packed and quickly too, delivery status along the way also provided.

Excellent service!

May 16, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your wonderful review! We are delighted you found our selection and prices excellent. It's great to hear your order arrived quickly, well-packed, and with delivery updates.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

From choice of cigars to delivery

From choice of cigars to delivery, C.Gars are excellent. Reviews of cigars on website relevant and, overall, are quite accurate in relation to taste / construction / draw; making choices easier.

May 16, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your wonderful feedback! We are delighted to hear that you found our selection and delivery excellent. It's great that our cigar reviews were helpful in your choices.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

nice quick service

nice quick service. appreciated the package and extra gifts.
looking ahead for next purchase

May 23, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're so glad you enjoyed our quick service, package, and extra gifts! We look forward to your next purchase.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Just brilliant.

May 22, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

Top class service

Top class service, quick delivery and packaging fantastic as posted in a cedar cigar box with bovida bags and even a free cigar cutter.

May 29, 2026
Unprompted review
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your wonderful feedback! We are so pleased you enjoyed the quick delivery, careful packaging, and the extra gift.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Always good quality

Always good quality. Always great service.

May 15, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

The service received at Ryder st by…

The service received at Ryder st by superb and knowledgeable staff as always made it a great experience as always. Had some excellent cigar recommendations especially the my father blue.

May 15, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're delighted to hear you had such a great experience at our Ryder Street store. We appreciate your kind words about our knowledgeable staff and excellent cigar recommendations!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

well organized company good staff …

well organized company good staff steph has always seen to my requests well packed always on time thanks

May 22, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are so pleased to hear about your positive experience with our well-organized company and helpful staff. Thank you for your kind words.

Kind Regards
Hayley - C Gars Ltd

Rated 4 out of 5 stars

Cigars lovely and packed well

Cigars lovely and packed well
Only problem cigar cutter broke after using once

May 22, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are glad you enjoyed the cigars. We are sorry to hear about the cutter and appreciate your feedback.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Excellent service

Superb service, easy website to use and superfast delivery. Quality products and I can highly recommend them.

May 14, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We are so pleased to hear you enjoyed our superb service, easy website, and superfast delivery! Thank you for your high recommendation.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Great range of products

Great range of products, fantastic service from the staff and quick delivery. My regular tobacconist

May 22, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

Good Delivery & Services

In spite of high prices for tobacco products due to high taxes, the range & quality to cigars from CGars Ltd is great with good delivery & customer services. M current number one for purchases.

May 5, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We truly appreciate your positive feedback! We're delighted you value our range, quality, delivery, and customer service. Thank you for making us your top choice!

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

My favourite cigars

My favourite cigars. Delivery is always promt and well packaged. Excellent!

May 21, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

Rated 5 out of 5 stars

Quick

Quick, efficient service

May 21, 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Thank you for your 5* review, it is really appreciated .

Kind Regards
Customer Care Team
Louise - C Gars Ltd

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