CGB Numismatique Paris Reviews 

10,086
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast shipping times, excellent product quality, and professional secure packaging that always keeps delicate items completely safe during international transit. People frequently highlight the friendly, professional staff and the remarkably large selection of rare items easily accessible through the online platform. Some reviewers were not happy with communication issues or experienced very slow response times when trying to reach customer support for assistance. A few other people also felt that specific delivery carriers caused unexpected customs fees, frustrating parcel delays, or unwanted changes to the shipping methods used.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are securely packaged,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive in perfect condition and match the... See more

Service

Consumers find service to be positive, highlighting professional efficiency, reliable reliability, and prompt... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have enjoyed collecting with CGB for many years. I have met several of their experts in their office and at Paris coin shows. Their publications are amazing. They have always been honest, excellent,... See more

Company replied

Rated 5 out of 5 stars

I've been collecting since 1968, burned coins from Berlin , Germany (1945) to modern global pieces of today. Banknotes, tokens, uncut sheets, I think my hand has touched it all. CGB has a wonderful r... See more

Company replied

Rated 5 out of 5 stars

One can close their eyes and trust CGB.fr with purchases. I love dealing with them. Very professional team and customer service is top notch. Being an international organization, they can benefit from... See more

Company replied

Rated 5 out of 5 stars

Great, secured, fast service to Bermuda!! No hassles. No complaints. Would like to deal with again when another opportunity presents itself!! Will continue to visit auction/store for more deals!!... See more

Company replied


Company details

  1. Coin Dealer

Written by the company

Le site numismatique - CGB Numismatique Paris est le specialiste des monnaies, médailles, jetons, billets de collection, librairie et fournitures numismatiques


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(10,086)

838 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hope to deal again

My first experience with CGB Numismatique Paris was great, the items arrived in excellent condition, with excellent packaging. Moreover, despite the fact that I chose normal shipping, they sent it DHL Express. ++A++

January 30, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Lupu,
Thank you very much! We are delighted that you are satisfied. We make it a point of honor to ensure that your purchases arrive quickly and in perfect condition, and we are delighted that this was the case. We hope to see you again soon for another CGB experience.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Everything was fine!

January 31, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Kleftogiannis,
Thank you for your feedback! We’re glad everything was fine and hope to see you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Just extraordinary

Just extraordinary. Items 100% as described and photographed, you can book items and collect them for a delivery[I collected 5 orders], 24h shipment. This is my first collaboration, but I will return for sure. cgb.fr, you are great!

January 31, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Lucian,
Thank you very much for this great feedback! We are delighted that your first experience with us was perfect and that your orders arrived quickly. We look forward to seeing you again soon at cgb.fr.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

A good address for serious collectors

I’ve purchased multiple coins from CGB.fr and have always been impressed by their professionalism and clear communication. Descriptions are accurate, photos are honest, and the grading has proven trustworthy.

One thing I especially value is how responsive and helpful the team is, whether it's a simple inquiry or a question about provenance. Packaging and shipping are handled with great care, and their website is easy to navigate.

In a field where trust and transparency matter, CGB.fr has consistently delivered. A reliable partner for serious collectors.

December 3, 2025
Unprompted review
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for your detailed and complimentary feedback. The entire team is delighted to know that our work, responsiveness, and attention to detail contribute to a lasting relationship of trust with passionate collectors like you. It is a real pleasure to accompany you on your journey as a collector.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Attention to the Customer

Both the dialogue wirh the Company and the coin itself.
The quick time for shipment has been appreciated too.
Many Thanks.
Gianpaolo Italiano

January 29, 2026
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Reply from CGB Numismatique Paris

Dear M. Gianpaolo,
Thank you for your 5-star rating. The satisfaction of our customers, both in terms of the quality of our coins and the quality of our communication and delivery service, is our top priority.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 1 out of 5 stars

No one is responding to my many emails

No one is responding to my many emails, after I made a mistake with an order over a week ago.

January 27, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear David,
Thank you for your feedback. We understand your frustration. You are right, we did not meet your expectations with this order, and we apologize.
The processing time was unusually long, and this is not the service we wish to provide. Please contact us directly at contact@cgb.fr. We will do our utmost to process your request quickly and ensure that your issue is resolved as soon as possible.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the coin was new, with original box, just perfect ! Thank you very much, i will be your customer from now on !!!

January 26, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Dan Ionut,
Thank you very much for your feedback. We are delighted that you were completely satisfied with your first order. We look forward to receiving your next orders soon!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

CGB always deliver exactly what you order.

CGB always deliver exactly what was ordered, and everything is well packaged and securely delivered. The envelopes containing the coins are descriptive and useful, and I have never had any problems with ordering from this company over many years of collecting. They are very reliable and trustworthy.

January 25, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Watson,
Thank you so much for your positive and detailed feedback! We are delighted to hear that you have been completely satisfied with our services for so many years. Your trust and loyalty are our greatest reward. We look forward to continuing to support you in your passion for collecting!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 2 out of 5 stars

I have not received any information…

I have not received any information about my order. On the 5th of January I ordered a coin and have not been told if it’s in transit or when it will arive

January 7, 2026
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Reply from CGB Numismatique Paris

Dear M. Todorov,
We sincerely apologize for the lack of information regarding your order. Following your order on January 5, we did indeed have to contact you again because the information provided was not in the Latin alphabet, which delayed processing and shipping.As soon as we receive the correct information, your order will be processed. We thank you for your understanding and remain at your disposal for any questions you may have.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 1 out of 5 stars

Horrible experience

Horrible experience. They forced me to pay FedEx taxes because I complained that they had sent me two incorrect coins. I never received a response from Customer Service. A stupid way to lose a customer.

December 29, 2025
Unprompted review
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
We are sincerely sorry to read your message and to learn about your experience.
Receiving incorrect coins is clearly not acceptable, and we fully understand your frustration. This should not have happened.
Regarding the FedEx taxes, these charges are determined by customs authorities and the carrier in the destination country. They are not penalties and are not imposed by us, but are related to import regulations. That said, this does not diminish the inconvenience you experienced.
You also mention that you never received a response from our Customer Service. If that is the case, it is not normal and we apologize. Every claim should receive a clear and timely reply. We will review your file internally to understand what happened and ensure that your request is properly addressed.
Losing a customer because of a situation like this is indeed regrettable. We remain available to review your case in detail and find an appropriate solution.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

It is one of the greatest numismatic…

It is one of the greatest numismatic auction site. I has been participated many auctions from this auction house for more than 25 years.

January 10, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Ton,
A big thank you for your 25 years of loyalty! Your commitment and passion for numismatics are a real source of motivation for our entire team.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Fast shipment

January 9, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Duong,
Thank you for your review. We are delighted that you are satisfied with our service. It is essential for us that orders are delivered as quickly as possible and in the best possible condition.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Excellent and efficient service.

Hi,
The coin was exactly as described, and the dispatch through DHL was great.

January 7, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Cassar,
Thank you for taking the time to share your experience. We are pleased that you are completely satisfied with the coin and that the DHL shipment was up to standard. We hope to see you again soon.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Perfect purchase

Item arrived in perfect condition and exactly like the photos. Delivered with care and received great communication at all times. Will definitely buy again from them.

January 2, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Duggan,
Thank you for your positive feedback! We are delighted that your first experience with us was perfect and look forward to seeing you again for your next purchases.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Mon expérience / My experience:

Superbe pièce, livraison rapide, emballage professionnel/ merci!/
forte recommandation.

Great nice coin, fast shipping, professional packing/ merci!/ high recommended.

December 28, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Bonjour M. Maag,
Un immense merci pour votre recommandation ! Votre satisfaction est notre plus belle récompense.
Toute l’équipe vous souhaite une nouvelle année pleine de découvertes numismatiques.
Cordialement.
Fabienne LELUAN - Service client - CGB Numismatique Paris
Thank you so much for your recommendation! Your satisfaction is our greatest reward.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

CGB.FR have a wide range of items in…

CGB.FR have a wide range of items in weekly and other auctions to suit any budget. Lots won are always promptly despatched.

December 29, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Rowe,
Thank you for your loyalty and your feedback! Your satisfaction is our priority, and we look forward to seeing you again at our next weekly auctions.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 1 out of 5 stars

POOR PEOPLE

Il est étrange que cette plateforme soit connue au niveau international, car elle fonctionne très mal et ne respecte pas ses clients.
J'ai acheté un billet cubain de 1 peso 2001 pour 3,00 € et rien que pour l'expédition de la France vers l'Italie, ils m'ont facturé 18,00 €, alors que le coût réel ne dépasse pas 8/9 €.
J'ai écrit plusieurs fois à leur adresse e-mail pour comprendre s'il y avait une erreur dans ce coût si élevé, et aussi pour leur demander de modifier le coût d'expédition, mais je recevais toujours une réponse automatique sans solution à mon problème.
À un certain moment, j'ai reçu un e-mail de la plateforme avec le numéro de suivi et mon envoi déjà effectué, donc personne ne m'a aidé, ni même répondu. Ce sont aussi des voleurs, car cette façon d'agir a démontré qu'ils savaient qu'ils avaient appliqué un tarif frauduleux.
Au final, j'ai payé 18,00 € pour un envoi de la France vers l'Italie. 😁 Et je ne l'ai toujours pas reçu. Pauvres gens.

English:
It's strange that it's an internationally known platform, because it works very poorly and doesn't respect its customers.
I purchased a Cuban 1 Peso 2001 banknote for €3.00, and they charged me €18.00 just for shipping from France to Italy, when the actual cost is no more than €8/9.
I wrote to them several times to ask if there had been a mistake in the high cost and to ask them to change the shipping cost, but I always received an automated reply without any solution to my problem.
At one point, I received an email from the platform with the tracking number and my shipment already made, so no one helped me, or even replied. They are also thieves, because this way of acting showed that they knew they had applied a fake rate.
In the end, I paid €18.00 for a shipment from France to Italy. 😁 And I still haven't received it. Poor things.

December 30, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Bonjour,
Nous sommes désolés que vous ayez rencontré des difficultés avec votre commande. Nous souhaitons cependant préciser que tous nos envois internationaux sont facturés 18,00 €, avec assurance et suivi, comme indiqué lors de la validation de votre panier et dans nos Conditions Générales de Vente. Votre commande a bien été expédiée et livrée le 08/01/2026. Nous vous remercions de votre compréhension et nous espérons que vous êtes satisfait de votre achat malgré ce malentendu sur les frais de livraison.
Toute l’équipe vous souhaite une nouvelle année pleine de découvertes numismatiques.
Cordialement.
Fabienne LELUAN - Service client - CGB Numismatique Paris
We are sorry that you encountered difficulties with your order. However, we would like to point out that all our international shipments are charged at €18.00, including insurance and tracking, as indicated when you confirmed your basket and in our Terms and Conditions of Sale. Your order was shipped and delivered on January 8, 2026. We thank you for your understanding and hope that you are satisfied with your purchase despite this misunderstanding regarding shipping costs.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Excellent and honest service

Excellent and honest service. Best in class.

October 11, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Christensen,
Thank you for your trust and loyalty. We are delighted that you are satisfied with our service. Your compliments motivate us to continue offering the best.
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Excited to use this auction site!

Very easy to use! Wonderful experience so far! They even reached out to me before the auction to help me with setting up account. I really love the site. Thank you so much!

December 26, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Ansari,
Thank you very much for your review! We are delighted that you like the site and that our support has been helpful. Your satisfaction is our greatest reward. See you soon at our next auctions!
The CGB team wishes you a happy, healthy and numismatic New Year 2026.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

Rated 5 out of 5 stars

Very professional people in their field…

Very professional people in their field and the same time very high customer service standards. It is hard to find market participants when those two indicators are at the top.

November 5, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for this message, which we sincerely appreciate. We put a lot of energy into combining expertise with customer support, and knowing that this is recognized is a real reward for the whole team.
Best regards.
Fabienne - Customer service - CGB Numismatique Paris

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