Chain Reaction Jewellers Reviews 

138
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I'd previously given positive reviews on Etsy as I purchased a gold necklace twice, the first one broke which I assumed was my fault so ordered again and the 2nd one broke within 4 months. It had smal... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic seller. The 9ct gold figaro chain is excellent quality and weight. My sister will love this for her pendant. It us also polished to a high standard. Cannot fault at all. Postage... See more

Rated 5 out of 5 stars

Made a very short notice purchase and needed it delivered quickly in time for a birthday. My jewellery arrived in the nick of time as Chain Reaction upgraded my postage for free after I contacted them... See more

Rated 5 out of 5 stars

Brought a sterling silver ID bracelet. The quality and polished finish of the bracelet are excellent. Engraving professionally done too. Good metal weight, hallmarked and exactly what I ordered - ve... See more

Company details

  1. Jewelry Store

Written by the company

family run company that's been in business for over 30 years. We currently have 2 locations situated in London and Essex. We have a handful of staff that are dedicated in finding you the perfect item, that suits you and your price range. Have a browse through our site and choose from a wide selection of 9CT GOLD chains, rings, bracelets, earrings and much more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

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4.4

All reviews

(138)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

So I ordered the sterling silver ID…

So I ordered the sterling silver ID bracelets for my sisters and sister in laws as a present after I had a baby. I don’t extensive research as I previously brought personalised bracelets and they were absolutely rubbish, I had to have a full refund from a previous company.
However Chain Reaction Jewellers are absolutely amazing!!! The products arrived at my home within two days of ordering the service was so quick!! The bracelets came in a beautiful box packed nicely with small clear bags. The product quality is amazing, strong and looks very expensive. I was very very happy with my bracelets and so were my family members who received as gifts.

May 14, 2023
Rated 5 out of 5 stars

Fantastic quality and service

I was looking for a Sterling Silver Ankh for my father and found one he liked on the website.

Checkout was very straight forward and I had confirmation of my order very quickly. The next day I had notice of dispatch and the following day it arrived at my parents. Communication was excellent and It was very well packed.
The ankh itself is really good quality and features open frett work all around the edges which I had not noticed in the photos. My father was very very happy with it.
I would happily purchase from this shop in the future and recommend it to friends and family.

March 4, 2023
Rated 5 out of 5 stars

I purchased a medical alert pendant a…

I purchased a medical alert pendant a from Chain Reaction Jewellers because I liked the design and most importantly the piece is made of sterling silver. I am allergic to many base metals. The piece is as beautiful as it looks on the website and I am very happy with it. And it arrived in just a couple of weeks! Thank you for creating this simple elegant pendant.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Nose stud

Delivered within the time stated, love my black nose stud! Thank you

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous ring

I lost a ring that my dear brother bought me. I purchased this one as it looked most similar. It’s actually nicer than the one I lost. Great prompt service at a really good price. Thank you

February 25, 2023
Unprompted review

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