Jono & Johno Reviews 

16,661
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that orders arrive promptly, safely, and exceptionally well packaged. People also love the affordable prices and the impressive selection of reliable tools and equipment for various tasks. Buyers often mention that the products perform brilliantly and meet their daily working needs without any issues. Some reviewers were not happy with specific items, mentioning frustrating issues like leaking sprayers and poorly functioning wire strainers. Despite these occasional problems with certain products, consumers continue to appreciate the helpful after-sales support and overall dependable service.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and fast... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptional speed and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful support. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are often cheaper than... See more

Quality

Consumers find quality to be positive, highlighting that items consistently deliver what was advertised and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more

Company replied

Rated 5 out of 5 stars

Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more

Company replied

Rated 5 out of 5 stars

Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more

Company replied

Rated 5 out of 5 stars

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more

Company replied



Company details

  1. Landscaping Supply Store

About Jono & Johno

Information provided by various external sources

Jono & Johno Operating Since 2008!

Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.

We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.

All products come with a 12 month warranty.

We pride ourselves on our product knowledge and on our unbeatable customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(16,661)

2,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and perfect product

Prompt dispatch & delivery. Product - replacement bar and chain for a specific chainsaw model - was exactly what I ordered. Product worked perfectly and now I can use my chainsaw again. Great work, Jono & Jonno!

July 30, 2026
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Reply from Jono & Johno

G'day Troy! Thanks for choosing us to get your saw sorted. Brilliant to hear the dispatch was prompt and the parts performed like a charm. Catch ya down the road mate.

Rated 5 out of 5 stars

Love this store

Love this store. Makes getting tools up in the bush easy. And! The customer service is second to none. Love your store guys. More farm and livestock products would be great though! :) love the chainsaw gadgets that make things easier.

July 30, 2026
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Reply from Jono & Johno

G'day Michael, bloody legend! Thanks for the ripper review mate. We love helping out blokes up in the bush get the right tools without any hassle. Duly noted on the farm and livestock gear too—we're always looking to expand our range! Catch ya next time.

Rated 5 out of 5 stars

Honest

Honest, quick service n reliable parts at descent prices.

August 2, 2026
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Reply from Jono & Johno

Cheers Dave! Always good to know the parts did the job and arrived without any hassle. Thanks for backing us mate, let us know if you ever need anything else.

Rated 5 out of 5 stars

always get value for money and…

always get value for money and excellent customer service

August 2, 2026
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Reply from Jono & Johno

G'day Roslyn. Thanks for the lovely review. Always good to know the team is taking great care of you. Take care and see ya next time!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Very well made and easy to use.

July 31, 2026
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Reply from Jono & Johno

G'day Jill! Thanks a lot for the review. Great to know the dispatch was prompt and the product is doing the job easily for you. Have a wonderful week.

Rated 5 out of 5 stars

Great product good delivery

Great product good delivery

August 1, 2026
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Reply from Jono & Johno

G'day Steve - great to see you are happy with the gear . Let us know if you need any other bits down the track.

Rated 5 out of 5 stars

Fantastic quality chains and bar for my…

Fantastic quality chains and bar for my old 028 super Stihl. Bar fitted perfectly and I can’t believe how the chains maintain their sharpness for so long.

August 1, 2026
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Reply from Jono & Johno

Good on ya, Peter! Thanks for taking the time to drop us a review. Keeping edges sharp in tough timber is what our Hurricane chains are built for, so we're stoked with the feedback. Cheers mate.

Rated 5 out of 5 stars

I’ll keep coming back

I’ll keep coming back, easy to order, good selection, fast delivery, couldn’t be happier. Thank you.

August 1, 2026
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Reply from Jono & Johno

G'day Dan. Couldn't ask for a better review mate, thank you. Great range, easy checkout, and fast delivery is what we strive for every single time. Appreciate you backing us and we look forward to next time.

Rated 5 out of 5 stars

Good quality for the price

Good quality for the price. Fast delivery.

August 1, 2026
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Reply from Jono & Johno

G'day Michael, thanks for the review mate! Great quality gear at a fair price with fast shipping is what we're all about. Appreciate the support.

Rated 5 out of 5 stars

quick postage

quick postage, solid product, great price.

August 1, 2026
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Reply from Jono & Johno

G'day Rick! Thanks for the top feedback. Great to know the gear arrived quickly and is doing the job for ya. Catch ya down the road mate

Rated 5 out of 5 stars

Great product quick delivery

Great product quick delivery

August 1, 2026
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Reply from Jono & Johno

G'day Dean
Glad you had a solid experience with us - please let your mates know about us !

Rated 5 out of 5 stars

Awesome range of products at a great…

Awesome range of products at a great price.
Got exactly what I needed is very fast shipping

August 1, 2026
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Reply from Jono & Johno

Good on ya, John! Really appreciate the feedback. We try our best to keep heaps of stock at fair prices and ship it out lightning fast. Hope the gear serves you well.

Rated 5 out of 5 stars

Always great to deal with.

Always great to deal with answers queries quickly. Dispatches fast
And fair pricing

July 31, 2026
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Reply from Jono & Johno

Thanks Alex! Always a pleasure dealing with customers like you. Glad we could get you sorted with fair prices and speedy delivery. Take care mate!

Rated 5 out of 5 stars

Easy,speed of delivery

Easy,speed of delivery, helpful staff, right part.

July 31, 2026
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Reply from Jono & Johno

Thanks Ken! Good gear, fast delivery, and helpful staff is what we strive for every day. Really appreciate you leaving a review mate. Have a cracker of a week

Rated 5 out of 5 stars

5 litre sprayer’s …

I bought a 8 litre sprayer 12 months ago was so impressed that I bought 2 x5 litres ones sir my sons they are so much better than the cheap plastic ones you can buy.

July 30, 2026
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Reply from Jono & Johno

G'day Richard,

Thank you so much for the fantastic review!

It’s awesome to hear that your 8L sprayer has been performing so well over the past year, and we really appreciate you grabbing the two 5L units for your sons. You definitely can't beat a solid, reliable sprayer over those flimsy plastic ones!

Thanks again for supporting Jono & Johno, and if you or your sons ever need any spare parts or accessories down the track, don't hesitate to reach out.

Rated 5 out of 5 stars

always bloody helpful

any questions asked are always promptly answered and the help given by you guys is awesome, nothing ever seems to be a problem, thanks Team

July 31, 2026
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Reply from Jono & Johno

Our pleasure Mark ! Thanks heaps for the great review and we look forward to helping you next time your chasing something.

Rated 5 out of 5 stars

Great products and service

Easy to navigate the website to find what I needed and complete the purchase. Fast secure delivery

August 11, 2026
Unprompted review
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Reply from Jono & Johno

G'day Richard . Thrilled to see you had a solid experience with us ! We appreciate the feedback on the website and glad you found it easy.
Let us know what we can do for you next time.

Rated 5 out of 5 stars

Super fast post

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains, saws and spare parts.

July 30, 2026
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Reply from Jono & Johno

Hey Tony
Thanks for shopping with us mate ! We appreciate you taking the time to write us up a review. Wrapped you had a positive experience - all the best with your new saw !

Rated 5 out of 5 stars

The whole process of viewing, buying, ...

The whole process of viewing, buying and receiving the products that I was looking for was easy, quick, and painless. Thanks Guys. Cheers, Jon.

July 29, 2026
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Reply from Jono & Johno

Thanks Jon! Great to hear the website was easy to use and the order got out to you quick. Appreciate the support mate!

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