In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more
Company replied
Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more
Company replied
Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more
Company replied
Company details
About Jono & Johno
Information provided by various external sources
Jono & Johno Operating Since 2008!
Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.
We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.
All products come with a 12 month warranty.
We pride ourselves on our product knowledge and on our unbeatable customer service.
Contact info
31 Carngham Road, 3356, Delacombe, Australia
- (03) 5303 0263
- sales@jonoandjohno.com.au
- chainsawspares.com.au
4.9
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They always have what I need and is…
They always have what I need and is delivered within a week
August 14, 2026
Reply from Jono & Johno
hanks Nathan! Appreciate the top review mate. Good to know we've got what you need when you need it and that delivery is nice and quick. Catch you next time and please let your mates know about us 👌
Reply from Jono & Johno
Hi John, thanks for dropping us a line! Always good when an order arrives fast and with zero fuss. Let us know if you ever need a hand with anything else down the track! 🛠️
Reply from Jono & Johno
Hi Joss, thanks for the great feedback! Good gear and fast delivery is what we aim for on every order, so it's awesome to hear we hit the spot for you. Cheers! 👍
Dispatched timely and items described accurately
Items as described and dispatched in a very timely manner
August 15, 2026
Reply from Jono & Johno
Thanks heaps, Robert! Simple, straightforward, and quick turnaround—just how we like it. Appreciate you supporting Jono & Johno, have a good one! 👍
great value products,very good…
great value products,very good communication and very prompt delivery
August 13, 2026
Reply from Jono & Johno
G'day Larry , cheers legend! Thanks for the review mate. Super happy to hear everything went smoothly from communication to delivery. Have a great week! 😊
The delivery of the fire pump and hose…
The delivery of the fire pump and hose reel that I purchased was extremely fast and all parts were packaged well and received in good order.
August 15, 2026
Reply from Jono & Johno
Hi Brian, thanks for dropping us a line! Fast shipping and solid packaging are what we aim for on every order. Let us know if you ever need a hand with extra fittings down the track! 🛠️
Reply from Jono & Johno
Haha no worries at all mate, point taken! Apologies for the automatic email. Appreciate your order and we'll leave you to it! Cheers, Jono & Johno team.
Fast, reliable, service
Hey guys, great service. I live in West Australia and I ordered a new 70cc Perla Barb chainsaw and some other parts on Saturday night, 29/8/26.
I received a notification early on Monday 31/8/26, that it was on its way.
It was delivered today, Friday 4/9/26 at 11.00am. How's that for great service. 5 days Victoria to WA.
You provide an excellent and reliable service. I have made a couple of purchases and have always been notified and updated regularly.
I will let you know how the chainsaw goes when I cut 2 or 3 tonne of fire wood.
Thanks again guys. Well done.
Cheers
September 4, 2026
Unprompted review
Reply from Jono & Johno
G'day David, thanks heaps for taking the time to write such a brilliant review! Crossing the country to WA in 5 days over a weekend is a cracking turnaround. Really appreciate your repeat support mate, and hope that 70cc engine makes light work of the firewood!
Let us know if you ever need any spare bits and pieces or chains.
Product is shit
Product is shit. There is little to no adjustment on the dog bowl previously brought dog bowls of other brands are far superior
August 13, 2026
Reply from Jono & Johno
Sorry to hear this isn't working out as expected, Brayden. The float mechanism can be a bit tricky to fine-tune, so please reach out to our support team if you'd like a hand getting the adjustment dialed in properly.
Engine was as described & replaced oem…
Engine was as described & replaced oem Kohler
August 14, 2026
Reply from Jono & Johno
Hi Jon, thanks heaps for the feedback! Always great when an engine swap goes smoothly and matches up straight out of the box. Let us know if you ever need anything else down the track.
Service is second to none
Service is second to none. Good prices and quick delivery. What more can I ask for. Good job guys..
August 14, 2026
Reply from Jono & Johno
Hi Dave, thanks for dropping us a line! Super happy to hear we delivered on all fronts for you. Let us know if you ever need a hand with anything else down the track! 🛠️
Great service and fast delivery.
In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The service and delivery times from Jono and Johno has been outstanding. Super reliable engines at a great price. I’m more than happy to recommend their products.
August 13, 2026
Reply from Jono & Johno
Thanks a lot Corey! Good to hear the engines have been super reliable for you across a few different jobs now. We always aim to keep prices fair and shipping fast, so it's great knowing that's made a difference for your business.
I found the part i needed easily on…
I found the part i needed easily on their website and then ordering & receiving was really quick, easy and efficient. I appreciate it. Thanks.
August 12, 2026
Reply from Jono & Johno
G'day John, thanks for the review! Really glad to hear you found what you needed easily and that the order got out to you without any hassle. Appreciate the support!
Bought a stainless steel garden weed…
Bought a stainless steel garden weed sprayer, only used it between 6 and 10 times and its kept in the garage. Went to use it this time and its leaking where the pressure gauge fits into the SS tank. Looks like the hole is too big for the connection and it leaks and no way to tighten as it just spins. Talked on the chat thing but told even after only 2 years it's not their problem. Bought a 'better quality ' hoping it would last longer after reading company reviews.
A cheap plastic one would have lasted longer!
Stay away!
September 4, 2026
Unprompted review
Reply from Jono & Johno
Thank you for your feedback. We appreciate your frustration regarding the pressure gauge fitting, but we stand by the quality of our stainless steel sprayers.
Unlike plastic units, stainless steel tanks are fully serviceable. A connection spinning freely or leaking at the gauge port typically means the internal retaining nut or thread sealant has loosened over time—a straightforward maintenance fix rather than a product defect.
As noted, this unit is past its 2-year warranty period, so we cannot offer a free replacement or refund. However, if you would like to repair it, we are happy to provide instructions on how to access and tighten the gauge fitting or supply a replacement seal kit.
Sorry you had this experience and let us know if you need to follow anything up - thanks !
Reply from Jono & Johno
Appreciate the review, Gary! Glad we could get the right part to you without any messing around.
Reply from Jono & Johno
Appreciate the top feedback, Neville! Glad we could get it sorted for you quickly. Cheers mate!
Reply from Jono & Johno
Thanks a mill, John! The team will be wrapped to read this. Good on ya for leaving us a review, always a pleasure doing business with you.
The after sales service was what made…
The after sales service was what made this purchase a pleasant experience, had an issue but this was resolved with a smile, it makes such a difference.
August 13, 2026
Reply from Jono & Johno
Appreciate the feedback, Barry! It’s awesome to hear the crew got everything sorted for you without any hassle. A bit of good old-fashioned service goes a long way. Cheers mate!
Brilliant support
The ongoing service and support from the team is the reason I keep going back
August 13, 2026
Reply from Jono & Johno
egendary, cheers Greg! Means a lot to have repeat customers like yourself. The team will be stoked to hear this. Catch ya round.
Reply from Jono & Johno
G'day Steve - glad you had a positive experience with us ! Let us know if you need anything else down the track.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.