Sandrachaircovers Reviews 

104
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting reliable service and wonderful offerings for their events. Customers frequently praise the excellent quality of the products, noting that items arrive quickly, are securely packaged, and match online descriptions perfectly. People widely appreciate the helpful customer support team, the smooth purchasing process, and the efficient handling of their recurring orders. Some reviewers were not happy with occasional delivery delays, missing items, or products suddenly being out of stock before important events. A few customers also mentioned receiving specific items with incorrect sizing, unexpected fabric transparency, or minor cosmetic flaws like staining.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items such as chair covers, sashes, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping times and... See more

Quality

People report positive experiences with quality, expressing high satisfaction and finding items to be lovely,... See more

Order

Customers had positive experiences with order, frequently praising the super fast delivery and the high... See more

Service

Customers consistently note positive experiences with service, highlighting efficient operations, amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent service from them and an amazing staff, but the delivery company they use is a nightmare. Never delivered my product on my second purchase but money refunded without any issues. Will defini... See more

Company replied

Rated 5 out of 5 stars

I bought 120 Dusky Pink chiffon chair sashes, quality of product is very good. Good communication with this company. Next day delivery was spot on, I received early the next day. I will continue to... See more

Company replied

Rated 5 out of 5 stars

I had searched and searched for specific coloured napkins for a Beatles theme and I only needed a certain amount of each. I finally found this website and the joy and relief was unreal. They arrived w... See more

Company replied

Rated 5 out of 5 stars

I bought the white silk backdrop with swags. I have previously bought one before for weddings and events and it was very good quality. This one is also very good quality. I bought it for my church. De... See more

Company replied


Company details

  1. Wedding Store
  2. Gift Shop
  3. Party Equipment Rental Service
  4. Party Store
  5. Wedding Service

Written by the company

Here at Sandra Chair Covers Limited, we provide a spectacular selection of wedding supplies and wedding party favours. If you are looking for high quality decorations for your wedding business check out our website today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(104)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Sandrachaircovers logo

Reply from Sandrachaircovers

Hi Anne, sincere apologies again with the issue with your order, our records show that the goods could not be delivered by the courier, it has been returned back to us and full refund has been issued to you. Apologies again for the inconvenience caused please

Rated 1 out of 5 stars

Ordered a white aisle runner

Ordered a white aisle runner , wasn’t told it was out of stock yet still advertising and had to order from another company so now I have 2 ! Also my blue sashes ordered 2/9 and still awaiting , the wedding is this weekend . What is happening? Your service has been terrible of late !

September 2, 2026
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Reply from Sandrachaircovers

Hi Maureen, thanks for your message, our records show that you ordered a white carpet which was on pre order in end of July, this was pre order as stated on the website and the order was shipped and delivered once the carpets arrived back in stock in August. FedEx tracking also shows that the blue sashes have been delivered and photographic evidence of delivery shared by the courier. Apologies again for he inconvenience caused please

Rated 5 out of 5 stars

Lovely item and have been looking for…

Lovely item and have been looking for ages to something as good and such good quality. Wished I had found these much earlier.

August 30, 2026
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Reply from Sandrachaircovers

Hi Marie
Thanks for your glowing review and your business, we remain very grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

Good quality product and efficient…

Good quality product and efficient delivery

July 30, 2026
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Reply from Sandrachaircovers

Hi Janetha
Thanks for your glowing review and your business, we remain very grateful for your support and look forward to doing more business with you in the near future

Rated 4 out of 5 stars

products were delivered on time, let down by courier

products were delivered on time, would of been a 5 star only the courier set a time between 8:40 and 12;40, items didnt arrive until 17:30

August 3, 2026
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Reply from Sandrachaircovers

Hi Neil
Thanks for your review and your business, we remain very grateful for your support and look forward to doing more business with you in the near future. We will pass your feedback about delivery time window to our courier partners

Rated 5 out of 5 stars

Last-minute rush order...

This was a simple online order that delivered exactly what I order in 48hrs and was/is a perfect fit for my 5ft table! Well done team! Well done!

August 3, 2026
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Reply from Sandrachaircovers

Hi John Mark

Thanks for your glowing review and your business, we remain very grateful for your support and look forward to doing more business with you in the near future

Rated 3 out of 5 stars

Gypsophila centrepieces ivory / arrangements white

I recently purchased the Gypsophila Baby Breath arrangements (100cm and 200cm top table arrangements), along with the 60cm artificial baby breath centrepiece in ivory. While the 60cm centrepieces are beautifully full and I’m very happy with them, the 100cm and 200cm top table arrangements were disappointing.

The larger arrangements are extremely see‑through, especially along the sides, where the white foam is clearly visible. They would only work as a base product, as you would need to add a significant number of extra gypsophila stems to achieve a full, usable look — approximately 100 additional stems for the 100cm arrangement and around 200 stems for the 200cm arrangement.

It’s also a shame that the top table arrangements are not made with ivory gypsophila to match the centrepieces. Overall, the larger arrangements are not suitable for immediate use without substantial extra filling, but the 60cm centrepieces are excellent and very full.

August 5, 2026
Rated 1 out of 5 stars

Ordered 18 floral panels and paid

Ordered 18 floral panels and paid, then they emailed to say they didn't have them in stock. Poor service

August 2, 2026
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Reply from Sandrachaircovers

Hi Ruth,
Apologies again for the inconvenience caused, our records show that due to some clerical error, we were out of stock on the ivory panels and alternatives were offered which you were not happy to swap and full refund was immediately issued as per your request.
Apologies again for the inconvenience caused please

Rated 5 out of 5 stars

So satisfied

So satisfied

August 1, 2026
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Reply from Sandrachaircovers

Hi Dulce Ximenes
Thanks for your glowing review and all your business over the years, we remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

Always fast despatch and delivery

Always fast despatch and delivery, saved us again x

July 29, 2026
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Reply from Sandrachaircovers

Hi Karen
Thanks for your glowing review and all your business over the years; thank you for your loyalty and for sticking with us and choosing us once more. We remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

I bought 120 Dusky Pink chiffon chair…

I bought 120 Dusky Pink chiffon chair sashes, quality of product is very good.
Good communication with this company.
Next day delivery was spot on, I received early the next day.
I will continue to use and order products from this company for my venue dressing business.

July 30, 2026
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Reply from Sandrachaircovers

Hi Tracey
Thanks for your glowing review and all your business over the years; your continued support means everything to us. We remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

I recommend the company to my friend

I recommend the company to my friend . She is very happy. She needed some chair covers to be delivered very quickly because she is decorating a wedding next week. She is very pleased with the efficiency of the company. The chairs covers were ordered on Tuesday and they arrived on the Thursday, which is amazing.The price was very good also the quality. I would recommend this company to family, friends and event organisers. The company are very helpful and supportive. Thank you ✨️ 😊 💓

July 16, 2026
Unprompted review
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Reply from Sandrachaircovers

Hi Bernadette
This is so heartwarming💓💓💓
Thank you so very much for your glowing review and all your business and recommendations; your continued support and recommendations mean the world to us and customers like you help our business grow every day. We remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

Excellent service fast and good quality…

Excellent service fast and good quality products

June 30, 2026
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Reply from Sandrachaircovers

Hi Caroline Haynes
Thanks for your glowing review and all your business; we remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

great quality and fast delivery

great quality and fast delivery . exactly what was required at excellent value for money

June 30, 2026
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Reply from Sandrachaircovers

Hi Caroline
Thanks for your glowing review and all your business. We remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

Don’t use any other supplier

Don’t use any other Supllier

Great service
Spot on products
Excellent quality
Great delivery

Have use Sandra’s for over 10 years, ++++++

July 1, 2026
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Reply from Sandrachaircovers

Hi Darren James
Your review and kind words are very heartwarming💓💓💓. Thanks for your glowing review and all your business over the years; thanks again for being such a loyal customer, your continued support means the world to us and our business thrive because of customers like you. We remain super grateful for your support and look forward to doing more business with you in the near future

Rated 4 out of 5 stars

Quick turnaround for delivery of table…

Quick turnaround for delivery of table cloths, will have to wash as some yellow staining on some of them however bought at sale price

June 28, 2026
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Reply from Sandrachaircovers

Hi Julie
Thanks for your review, sincere apologies that there was a stain on the tablecloths, perhaps that occurred in courier transit as we would not normally ship products with stains out, even if they were on sales.
Apologies again please, we remain super grateful for your support and look forward to doing more business with you in the near future

Rated 5 out of 5 stars

Top class

The customer service was fantastic. Very prompt and very personalised. I am very happy with the items I ordered. I would highly recommend this company.

June 4, 2026
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Reply from Sandrachaircovers

Hi Louise
Thanks for your glowing review and your business, we remain very grateful for your support and look forward to doing more business with you in the near future

Rated 3 out of 5 stars

skirt is too short for regular table…

skirt is too short for regular table suitable for short coffee table

June 1, 2026
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Reply from Sandrachaircovers

Hi Ross
Thanks for your review, sincere apologies that the table skirt were not your required size, our table skirts are advertised as 75cm length and the sizing is not customisable unfortunately

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