The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high press... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Chaiz made it SO easy! 👏 I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight d... See more
Company replied
Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more
Company replied
I really had a fantastic experience, along with a great price on a vehicle contract. I was even contacted by Erick a Senior Vice President who made sure I didn’t need anything during my search. Now t... See more
Company replied
Company details
Written by the company
Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
Contact info
7600 Chevy Chase Dr, 78752, Austin, United States
- (833) 942-4249
- hi@chaiz.com
- chaiz.com
4.9
Excellent
156 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from chaiz.com
Thanks for the kind words and for choosing Chaiz for your vehicle service contract. Our online marketplace is designed to help you compare plans from top providers and buy in minutes, without having to navigate call-center hoops.
If you ever need anything, our team’s here at hi@chaiz.com
or (833) 942-4249.
Team Chaiz
best prices compared to others
September 8, 2025
Unprompted review
Reply from chaiz.com
Love hearing that our pricing beats the crowd.
As a marketplace, we line up plans side by side so you see real numbers - no haggling, no hidden fees, just value: same coverage, clarity, fewer middlemen, and a better price.
Thanks for choosing Chaiz!
Website was very easy to navigate
Website was very easy to navigate. I didn't have 25 spam calls to talk to me regarding an extended warranty. Knew exactly what I was purchasing.
September 4, 2025
Unprompted review
Reply from chaiz.com
Caden, thank you for taking the time to share this.
We built Chaiz so you can buy coverage the old-fashioned way, straight talk, no runaround, using today’s tech, no 25 spam calls.
Clear terms, upfront pricing, and a fast checkout, so you know exactly what you’re getting. If you ever need help, your plan details are available in your customer portal, and our team is just a quick email/call away.
Fewer calls, more miles. Welcome to Chaiz!
Best,
Team Chaiz!
Reply from chaiz.com
Thank you for the kind words!
We’re thrilled to hear you found the process easy and convenient; that’s precisely what we aim for. We appreciate your choice of Chaiz and look forward to being here whenever you need us again.
Plans were very affordable.
August 16, 2025
Unprompted review
Reply from chaiz.com
Thank you for your feedback!
We're so glad to hear you found our plans affordable!
Providing quality coverage at competitive prices is something we work hard to achieve. We believe everyone deserves access to reliable protection without breaking the bank.
Thank you for choosing us and for taking the time to leave this review. We appreciate your business!
Best regards,
Team Chaiz
I started working with Eric a few…
I started working with Eric a few months ago.I've had great success.An engine light came on BMW turbos $13000.The warranty handled it no problem.Thank you eric and chaz
July 10, 2025
Unprompted review
Reply from chaiz.com
Thank you for the excellent feedback!
We're thrilled to hear about your positive experience! It's fantastic that we could help you navigate the BMW turbo issue smoothly through your warranty coverage - a $13,000 repair is something you want appropriately handled.
Erick and Chaz will be delighted to know their efforts made such a difference for you. We pride ourselves on providing excellent service and ensuring our clients get the coverage they need when they need it most.
Thank you for taking the time to share your experience. We truly appreciate your trust in our services and look forward to continuing to work with you.
Best regards,
Team Chaiz
The website provides all the details...
The website provides all the details included in the coverage. I love that it takes out the middle man, so I can save some money. It required minimal effort to sign up.
June 20, 2025
Unprompted review
Reply from chaiz.com
Thank you for the great feedback! We’re glad you appreciate the transparency and ease of use with Chaiz.
Cutting out the middleman is precisely how we help our customers save, no fluff, just straightforward coverage and real value. We’re happy to have you with us!
Best,
Team Chaiz
Easy experience great prices
July 11, 2025
Unprompted review
Reply from chaiz.com
Thank you so much for your kind words! We're thrilled to hear that you had an easy experience and found great value with us.
At Chaiz, we strive to provide top-notch service and competitive prices, and it's great to know we hit the mark for you. If there's anything else we can assist you with, don't hesitate to reach out!
Best,
Team Chaiz
Jerry was very helpful when calling to update my personal information.
Jerry was very helpful when calling to update my personal information and Erick has kept me updated with promotions.
July 7, 2025
Unprompted review
Reply from chaiz.com
Thank you for sharing your experience! We're so glad Jerry could assist you with updating your information and that Erick has been keeping you informed about our promotions.
We'll make sure to pass along your kind words to both Jerry and Erick - they'll be thrilled to hear they made a positive impact!
Thanks for being a valued Chaiz customer.
Best regards,
Team Chaiz
A Great Experience
Unlike other extended warranty companies, everything was right on the website. I was able to make it very quickly, and at a good price. I would highly recommend Chaiz.
July 4, 2025
Unprompted review
Reply from chaiz.com
Thank you for your excellent feedback and recommendation!
We're delighted you found our website transparent and easy to use.
We've worked hard to make getting coverage straightforward, so it's great to hear that you had such a smooth and quick experience.
Your recommendation means the world to us. If you ever need anything, we're here to help!
Best regards,
Team Chaiz
My work company has perks with…
My work company has perks with different discount, and i actually was in search of a car warranty for my vehicle, i browse and check at different qoutes and found one that was best for my car, its my dream car and i want my car to keep running perfectly fine specialy because my car takes me to everywhere, the warranty was something i found reasonable and affordable, specially when repairs are expensive and unexpected.
July 3, 2025
Unprompted review
Reply from chaiz.com
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the perfect warranty coverage for your dream car through your company's perks program with Chaiz.
We completely understand how important it is to protect the vehicle that gets you everywhere you need to go. It's wonderful to know that our warranty options provided you with both the comprehensive coverage you were looking for and the peace of mind that comes with affordable protection against those unexpected repair costs.
Your dream car deserves the best care, and we're honored to be part of keeping it running perfectly for all your journeys ahead. If you ever need any assistance with your warranty or have questions, our team is always here to help.
Thank you again for choosing Chaiz and for your kind words!
Best regards,
Team Chaiz
5-Stars! Great job again Chaiz!
Chaiz made it SO easy! 👏
I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight different plans, I felt confident that I picked the best warranty for my vehicle and got 36 months/50,000 miles of coverage in just a few clicks.
It’s transferable, cancel-anytime, and totally hassle-free. No stress, no sneaky fees, just peace of mind and great service. Highly recommend if you want to protect your car without the usual drama.
July 2, 2025
Unprompted review
Reply from chaiz.com
Thank you for this excellent 5-star review!
We're absolutely thrilled that you had such a positive experience with Chaiz through the Self app!
Making extended warranty shopping fun is precisely what we set out to do, so hearing that we succeeded puts a massive smile on our faces. We designed our comparison tool to take the guesswork out of coverage decisions, and it's wonderful to know it helped you confidently choose the perfect plan for your needs.
Your 36-month/50,000-mile coverage comes with all the flexibility you mentioned – transferable, cancel-anytime, and zero hidden fees – because we believe protecting your vehicle should be straightforward and stress-free.
Thank you for recommending us to others! Reviews like yours help more drivers discover that getting an extended warranty doesn't have to involve "the usual drama." We're honored to have earned your trust and are here whenever you need us.
Here's to many worry-free miles ahead!
Warm regards,
Team Chaiz
This will now be my second warranty…
This will now be my second warranty purchased through chaiz.
I purchased my first warranty last year 2024 from them Level 3 coverage for 2016 Altima with servicecontract.com.
Warranty paid with no issues for my transmission, AC Compressor and Blower Motor.
I’ve now Purchased a 2021 Altima and opted to go with them again this time Level 4 instead of paying 4k to the dealer for one.
No Regrets!
April 27, 2025
Unprompted review
Reply from chaiz.com
Thank you so much for choosing Chaiz again for your 2021 Altima!
We're thrilled to hear that your Level 3 coverage served you well last year, covering those essential repairs for your transmission, AC compressor, and blower motor without any hassles.
Your continued trust in us means the world, especially knowing you chose our Level 4 coverage over the dealer option. We work hard to provide comprehensive protection at a fair price, and it's gratifying to hear that we've saved you money while delivering the peace of mind you deserve.
We're here to ensure your experience with your new warranty is just as smooth as the first. If you ever need assistance or have questions about your Level 4 coverage, our team is always ready to help.
Thank you for taking the time to share your experience – loyal customers like you are what make our work so meaningful!
Safe travels,
Team Chaiz
Easy and Stress Free
It was easy to choose and register for a car warranty. There is no sales pressure. You are matched with a few warranties, then you choose the one that works best for you.
June 30, 2025
Unprompted review
Reply from chaiz.com
Thank you for the kind words!
We believe shopping for a car warranty should be simple, stress-free, and on your terms—no pressure, just options.
We’re glad you found the right fit and appreciate your choice of Chaiz. Drive safe and stay covered!
Team Chaiz
Very easy to navigate
Very easy to navigate, very affordable, and easy to get ahold of!
June 30, 2025
Unprompted review
Reply from chaiz.com
Thank you so much for the 5-star review!
We're thrilled to hear Chaiz made things easy and affordable for you, just the way it should be.
If you ever have questions down the road, we're always here to help. Drive with confidence, and thanks for being part of the Chaiz family!
Team Chaiz
Everything looks great I hope I don't…
Everything looks great I hope I don't have a breakdown but if I do I feel like I can be in good hands, awesome customer service
June 29, 2025
Unprompted review
Reply from chaiz.com
Thank you for your confidence in our service!
We hope you never need to use your coverage either, but it's wonderful to know that you feel secure and in good hands with Chaiz! That peace of mind is precisely what we want every customer to experience.
We're thrilled that you found our customer service to be awesome - our team works hard to ensure every interaction reflects our commitment to taking great care of our customers.
Thank you for choosing Chaiz and for sharing your positive feedback!
Best regards,
Team Chaiz
Great Team
They were a great warranty team that made the process easy.
February 20, 2025
Unprompted review
Reply from chaiz.com
Thank you for the kind words about our team!
We're so happy to hear that our team made the warranty process easy for you! Providing excellent service and keeping things simple is what we strive for at Chaiz.
Thank you for choosing us and for taking the time to share your positive experience!
Best regards,
Team Chaiz
The easiest website to use
The easiest website to use, it showed me all the options I had, and all the different levels of protection I could purchase. I thankfully never had to use the protection plan, but having one just incase is a breath of fresh air!
June 29, 2025
Unprompted review
Reply from chaiz.com
Thank you for the excellent feedback about our website!
We're so pleased to hear that you found our website easy to navigate and that it displayed all your coverage options and protection levels. Making the selection process straightforward and transparent is something we've worked hard to achieve at Chaiz.
It's great news that you haven't needed to use your protection plan - that means your vehicle has been treating you well! But you're absolutely right that having that coverage for peace of mind is invaluable. Sometimes the best protection plan is the one you never have to use, but knowing it's there when you need it makes all the difference.
Thank you for choosing Chaiz and for taking the time to share your positive experience!
Best regards,
Team Chaiz
Mid priced, but great reviews
I ended up deciding on the middle of the road company. But that does not mean it is not as good. Chaiz has very good feedback and many people have used the service under the contract and have been very satisfied with that. I got this because I purchased a car with 160,000 miles already on it. Definitely for a peace of mind for my engine and my transmission mostly.
June 1, 2025
Unprompted review
Reply from chaiz.com
Thank you for choosing Chaiz after your thorough research!
We're honored that you selected us after carefully reviewing feedback and researching your options. You're absolutely right that being competitively priced doesn't mean compromising on quality - we're proud to offer excellent value while maintaining the high service standards our customers deserve.
It sounds like you made a wise decision in getting coverage for your 160,000-mile vehicle, with a primary focus on engine and transmission protection. Those are precisely the areas where peace of mind matters most with higher mileage cars, and we're here to provide that security.
We're confident you'll have the same positive experience that so many of our customers have shared. Thank you for trusting Chaiz with your coverage needs!
Best regards,
Team Chaiz
Best extended Car Warranty I have found
Chaiz has been there for my fiancé and I anytime we needed assistance! They have a selection of warranties to choose from to cover every need! I would suggest Chaiz to all of my family and friends for an extended Car warranty!
June 29, 2025
Unprompted review
Reply from chaiz.com
Thank you for this incredible review!
We're thrilled to hear that you consider us the best extended car warranty you've found! It means the world to us that we've been able to be there for both you and your fiancé whenever you've needed assistance.
Offering a variety of warranty options to meet different needs is crucial to us, and we're delighted that you've found the perfect coverage for your situation.
Thank you for being willing to recommend Chaiz to your family and friends - there's no greater compliment than a customer who trusts us enough to refer their loved ones. Your confidence in our service truly makes our day!
Best regards,
Team Chaiz
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