The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high press... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
7600 Chevy Chase Dr, 78752, Austin, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Erick Fettingis was incredibly helpful, informative, and patiently supported me through the entire process.

Reply from chaiz.com
It was a really easy, smooth process getting an extended warranty. The site made it simple to compare various companies and options.
Everything was upfront reasonable and understandable. Glad I decided to get some extra protection and Chaiz had the best options prices and packages.
Very quick and easy. A lot of options and easy comparisons.
I'm thrilled with my purchase experience! Unlike other companies, there were no high-pressure calls or bait-and-switch tactics. The website was easy to navigate, presenting numerous options for price, years/mileage, and coverage. I found the ideal plan at an excellent price. So glad I chose this website!
This company is amazing, customer service is extremely friendly, and their prices are very affordable! I would highly recommend to anyone!
I’m rating this site five stars for not having to call and listen to a sales pitch and the whole back and forth.
The platform's ease of use is effortless if you know where to find standard information about your vehicles. You populate the information regarding your vehicle, and the system will provide you with the options for which your car qualifies.
I haven’t purchased an aftermarket warranty in 8 years. The price has gone up, and the $1500-$3000 extended warranties you would typically add to your financing option at the dealership no longer exist. The average warranty for a car with 50k-100k is $3000-$5000 depending on the year, make and model, and mileage. Chaiz offered several companies to compare, and the prices ranged from $2200 to $5000. The great thing is that you can set this up on autopay via credit card or banking info. The convenience alone is a huge plus. Conducting your research first to know what to purchase would be incredibly helpful. I’m unsure about the affiliation between Chaiz and the car warranty companies, so I’m touching base regarding the site itself, not the content.
Seriously, kudos to the one who changed the industry. I oversee a few retail locations with a heavy emphasis on sales. I don’t like to be sold, nor do I care about the shift in attitude when you tell the pushy sales personnel you are not interested. I made my purchase on the Chaiz site on 11/25/24, so I can’t mention the quality of the warranty since I have yet to utilize
Overall, the coverage I purchased for the price is far more competitive than most of the other companies out there. If you prefer the peace of mind of the car warranty without being taken to the cleaners, make sure you check this site and review the terms before purchasing.
The contract is not drawn up in all of that legal jazz that most common folk can't understand; it is relatively easy for your average person to comprehend.
You guys are just an amazing caring family company and help me every way you can, an cared for my every need for my family, Please don't change Chaiz!!!From what im gathering from you guys,you guys are very very caring, my family feels safe with you thank you so so much. I recommend them 1,000 percent!!!!!
The website is pretty straight forward and has good information within it. The signing up process was quick and easy. I feel good about my purchase, so far!
The buying process for Chaiz warranty was straightforward and fast. The coverage is easily outlined, and I was able to find the right plan for me.
Chaiz is a highly innovative and uniqiue online extended warranty company that truly offers the customer a variety of flexible vehicle coverages at different price points, allowing the customer to really hone in on the specific coverages that they need for their vehicle (as well as for how long they need it for) while not over paying for things that aren’t needed like many of their competitors.
I also found their website to be very user friendly, quite easy to navigate, and most importantly, their pricing to be quite competitive relative to their competition. I would highly recommended this company for anyone’s extended vehicle warranty needs!
This was the easiest and most helpful way to purchase my extended warranty. There were no annoying phone calls from salespeople, and when I had a question, I sent an email, and it was answered immediately. I highly recommend Chaiz!
I called for information on my specific vehicle. Jerry answered my questions straight forward and things to consider without trying to upsell me.
It was easy job I got what I want with a good price
The process of purchasing the appropriate coverage was well laid out and very transparent. Much more affordable than I expected.
Easiest process for securing an amazing warranty! I’m so excited to protect my vehicle!
It was very easy to sign up ! And it gave me the details I needed to decide on which plan to sign up for
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.