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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and the absence of high-pressure sales tactics, making the process of finding a warranty straightforward and pleasant. Many people highlight the excellent service, noting the ease of comparing different plans and the transparency in pricing and coverage details. Consumers frequently mention the competitive pricing, often finding better deals than with other companies, and appreciate the user-friendly website that simplifies the entire experience. The overall sentiment indicates that people feel confident in their choices and value the peace of mind provided by the service.

What people talk about most

Warranty

Reviewers highlight positive aspects of warranty. Many customers appreciate the ease of comparing and... See more

Price

Consumers find price to be positive, noting that the pricing is reasonable and often significantly cheaper... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and engaging... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to use... See more

Based on these reviews

Rated 5 out of 5 stars

The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high press... See more

Company replied

Rated 5 out of 5 stars

Chaiz made it SO easy! 👏 I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight d... See more

Company replied

Rated 5 out of 5 stars

Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more

Company replied

Rated 5 out of 5 stars

I really had a fantastic experience, along with a great price on a vehicle contract. I was even contacted by Erick a Senior Vice President who made sure I didn’t need anything during my search. Now t... See more

Company replied


Company details

  1. Auto Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Erick Fettingis was incredibly helpful

Erick Fettingis was incredibly helpful, informative, and patiently supported me through the entire process.

February 26, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for your excellent review! I'm thrilled to hear that Chaiz and I were able to support you throughout the process and provide you with the assistance you needed. Your words mean a lot to Chaiz and inspire us to continue delivering the best service possible.

If there's anything else Chaiz can help you with in the future, please don't hesitate to let me know. It was indeed a pleasure working with you!

Rated 5 out of 5 stars

It was a really easy

It was a really easy, smooth process getting an extended warranty. The site made it simple to compare various companies and options.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

I'm thrilled with my purchase…

I'm thrilled with my purchase experience! Unlike other companies, there were no high-pressure calls or bait-and-switch tactics. The website was easy to navigate, presenting numerous options for price, years/mileage, and coverage. I found the ideal plan at an excellent price. So glad I chose this website!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to use.

I’m rating this site five stars for not having to call and listen to a sales pitch and the whole back and forth.

The platform's ease of use is effortless if you know where to find standard information about your vehicles. You populate the information regarding your vehicle, and the system will provide you with the options for which your car qualifies.

I haven’t purchased an aftermarket warranty in 8 years. The price has gone up, and the $1500-$3000 extended warranties you would typically add to your financing option at the dealership no longer exist. The average warranty for a car with 50k-100k is $3000-$5000 depending on the year, make and model, and mileage. Chaiz offered several companies to compare, and the prices ranged from $2200 to $5000. The great thing is that you can set this up on autopay via credit card or banking info. The convenience alone is a huge plus. Conducting your research first to know what to purchase would be incredibly helpful. I’m unsure about the affiliation between Chaiz and the car warranty companies, so I’m touching base regarding the site itself, not the content.

Seriously, kudos to the one who changed the industry. I oversee a few retail locations with a heavy emphasis on sales. I don’t like to be sold, nor do I care about the shift in attitude when you tell the pushy sales personnel you are not interested. I made my purchase on the Chaiz site on 11/25/24, so I can’t mention the quality of the warranty since I have yet to utilize

Overall, the coverage I purchased for the price is far more competitive than most of the other companies out there. If you prefer the peace of mind of the car warranty without being taken to the cleaners, make sure you check this site and review the terms before purchasing.

The contract is not drawn up in all of that legal jazz that most common folk can't understand; it is relatively easy for your average person to comprehend.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

You guys are just an amazing caring…

You guys are just an amazing caring family company and help me every way you can, an cared for my every need for my family, Please don't change Chaiz!!!From what im gathering from you guys,you guys are very very caring, my family feels safe with you thank you so so much. I recommend them 1,000 percent!!!!!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Chaiz is a highly innovative and…

Chaiz is a highly innovative and uniqiue online extended warranty company that truly offers the customer a variety of flexible vehicle coverages at different price points, allowing the customer to really hone in on the specific coverages that they need for their vehicle (as well as for how long they need it for) while not over paying for things that aren’t needed like many of their competitors.

I also found their website to be very user friendly, quite easy to navigate, and most importantly, their pricing to be quite competitive relative to their competition. I would highly recommended this company for anyone’s extended vehicle warranty needs!

November 14, 2024
Unprompted review

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