Chambersbyq Reviews 109

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Chambers by q is what I've been looking for in a supplier for a few years now. Great team willing to answer any questions through WhatsApp at anytime (great feature) Pushing sustainability by offerin... See more

Rated 1 out of 5 stars

Made an order worth over £2,500.00 on 16th August 2022. Waited 2 months for them to be delivered. When UPS arrived they wanted me to pay £494.30 for import and duty fees. We rightly refused deli... See more

Rated 4 out of 5 stars

Everything is good and of the out most quality. However, tees are too oversized , would be good if they run smaller sizes, and the neck line is too tight in my opinion, other than that everything is e... See more

Rated 1 out of 5 stars

Customer service is non existent. I ordered a sample well over a month ago, I have sent countless emails and called countless times but have had ZERO response. Absolutely ridiculous behaviour for any... See more

Company details

  1. Streetwear Store

Written by the company

Chambers By Q (CBQ) is a design venture born out of London, balancing luxury techniques with streetwear elements, showcased as ready-to-wear pieces.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

109 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Order it and received it in 2 days by…

Order it and received it in 2 days by DHL. Honestly the quality of the material is incredible. The style and the colour of the hoodie made a lot of people enquire about it, which made me feel like I’m some sort of a fashion icon. Can’t wait until they restock to order more. Best thing I purchased all year.

February 25, 2021
Rated 1 out of 5 stars

Worst service ever

Worst service ever. Bought it and was told that it would be shipped out on an exact date with tracking etc. A week after the deadline expired i received an empty tracking code that didn’t update at all. All my messages were being gosted by the seller. After 2 weeks he responded with more lies and told me he would ship it out immediatly. Pure lies. He didn’t and gosted me for 2 more weeks until i finally decided to open a claim. PURE SCAMMER, DON’T BUY FROM HIM

February 2, 2021
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Reply from Chambersbyq

Hi there Jarno,

Hope all is well - very sorry to hear you've had this experience. We've had a few hiccups with inventory management in terms of stock saying its available and then orders being processed without the correct quantity in stock. We are new to selling directly via our website so in house fulfilment and inventory management is something we have been working hard on since this incident.

As soon as the claim was opened we checked that your shipping label had been generated yet the order had not been fulfilled - so we immediately refunded as it was well over the ETA. We understand this was a huge oversight on our part but we are working to make sure we have better communication internally, between customer service and fulfilment.

Also, going forward we would appreciate our customers to send emails to customer services as personal or direct messages are easily lost and cannot be ticketed.

Rated 5 out of 5 stars

The quality is second to none

I’ve been through a fair number of hoodies and tees that cost 3x as more but this beats them by a mile in terms of quality and affordability. The heaviness of the fabric makes it feel amazing to wear and I’ll definitely be buying more since I can’t stop receiving compliments on the fit

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic quality of fabric

Cannot fault anything. Placing of the order was straight forward and the delivery process was very quick. The quality of fabric is superb and the clothing is very comfortable.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t have a better experience

Couldn’t have a better experience. Process and shipping was fast and efficient. Material of the item is out of this world and have never seen anything like it. Definitely recommend. 5*

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Quality of fabric

Stumbled on this brand from a friend who let me feel the actual fabric and try on his hoodie. I didn’t give it a second thought as I immediately asked for the website so I can order my own. Exceptional fabric as well true to size fits. I wouldn’t be scared to go a size up for a baggier look.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Remarkable

The recent purchases of hooded sweatshirts and t-shirts from Chambersnyq have been remarkable. The hoodie is excellent as well as the t-shirt. Very high quality and great fit. Definitely highly recommended.

December 1, 2020
Unprompted review

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