I received notification from HMRC saying they had sent a cheque to Taxtree (Chandler Simmons ) for £1544 back in August 23. I have emailed them ...phoned them...stayed on the phone for 2 hours and the... See more
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Filled out a PPI tax rebate form, got a letter from HMRC saying I was owed £457 the cheque was being sent to taxtree I received a cheque from that lot for £251 if I knew there fees I would not have ma... See more
Ive had a call from Tax Tree about tax rebates on my PPI claim, was all done very very quickly but I’ve not had any terms and conditions, including what commission they take. They don’t have a working... See more
Company replied
No replies to emails (FAKE EMAIL ADDRESS). Can't get through on phone. Keep getting texts which can't be replied to. Promised money less commission will be forthcoming. Texts to me saying I have not s... See more
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One of the worst companies I had to…
One of the worst companies I had to deal with.As I don't have time to chase PPI refund (and I know I had PPI) I let Chandler and Simmons claim on my behalf.It took 3 months to receive first response. After sending emails to see progress on my claim I got no answer.After receiving response from lender which I have had ppi saying that I didn't have one they said they can't do anything else and lady on the phone was getting quite irritated when I start asking questions regarding my claim.Very unprofessional and poor service .
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