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Charava South Africa Reviews 300

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often highlighting quick turnaround times and prompt arrival of their orders. Many people also commend the excellent quality of the products, noting their effectiveness and the positive impact on their well-being. The service provided is frequently described as brilliant, with consumers appreciating the responsiveness and professionalism. However, some customers experienced issues with their orders, including not receiving certain products or receiving incorrect items. A few people also mentioned dissatisfaction with product availability, finding that some items were frequently out of stock.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the high quality, effectiveness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the quick and easy ordering system,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.3

Excellent

TrustScore 4.5 out of 5

300 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Received my order quickly

Received my order quickly, just started the product today so cannot determine how good it is yet.

October 16, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Athena. We’re pleased your Charava order arrived quickly. We hope you enjoy trying your new supplement and start noticing positive changes with continued use.

Rated 5 out of 5 stars

Great Service!

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to.

I was blown away with how fast my order arrived! So efficient.

Will definately recommend Charava SA ~ a pleasure doing business with.

October 13, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Michelle. We appreciate your patience while Charava Spermidine came back into stock, and we’re so glad your order reached you quickly once it shipped. We’re so happy you’ve had such a positive experience with our customer care and delivery service.

Rated 5 out of 5 stars

Great Service

I've literally had the products for 5 days - but I have done a ton of research and I know they are good - but what makes this great is the service. You can't pay money for great service like this.

September 26, 2025
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Reply from Charava South Africa

Hi Odelle, thank you so much for your kind words! We’re really glad to know our service stood out to you, and we’ll keep doing our best to make your experience just as good moving forward.

Cheers,
Marie

Rated 5 out of 5 stars

Really fast delivery and excellent…

Really fast delivery and excellent products

August 25, 2025
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Reply from Charava South Africa

Thanks for rating us 5 stars! We appreciate it and we're happy to be part of your wellness journey :)

Cheers,
Marie

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery

July 25, 2025
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Reply from Charava South Africa

Thanks for rating us 5 stars, Mark! Happy to be part of your wellness journey.

Cheers,
Marie

Rated 1 out of 5 stars

You accept payment on product that you…

You accept payment on product that you don't have, and a refund is only available up to three weeks after placement of the order. Thus, use other people's money to run your cashflow.

July 30, 2025
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Reply from Charava South Africa

Hi Gerhard,

I’m really sorry for the inconvenience and completely understand your concern.

The refund was processed on 31st July, the day after your order was placed, and a confirmation email was sent at the time. The time it takes for the funds to appear in your account depends on your bank’s processing speed, which can sometimes take a few working days.

We’ve recently experienced higher-than-usual order volumes and had to manually send the last few units of stock through our partners. Unfortunately, those manual orders didn’t update our inventory system in time, which is why the product still appeared available at checkout. I truly apologise for the confusion this caused.

If there’s anything else I can assist with, please don’t hesitate to let me know.

Kind Regards,
Marie

Rated 5 out of 5 stars

Superb shopping experience

Superb shopping experience. Delivery super quick. I will give review on the product after a month

July 25, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for your kind words! We're glad to hear the shopping and delivery experience went smoothly. Let us know if you need anything in the meantime.

Cheers,
Marie

Rated 5 out of 5 stars

Beautiful products

Beautiful products
Dr Craige Golding

July 24, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks for rating us 5 stars, Dr. Golding! We're happy to be part of your wellness journey! :)

Cheers,
Marie

Rated 5 out of 5 stars

Love the brand

Love the brand. Monthly customer here !

June 23, 2025
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Reply from Charava South Africa

Thanks so much, Loredana! We're so happy to have you as a regular customer. If there’s ever anything you need or if we can help in any way, don’t hesitate to reach out. 😊

Cheers,
Lai

Rated 5 out of 5 stars

Excellent service

Excellent service . Thank you.

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you for the 5 stars! We so appreciate your support!

Rated 5 out of 5 stars

First time buyer

First time buyer. You tick all the right boxes. Highly recommended. Will most certainly make more purchases from yourselves.

July 2, 2025
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Reply from Charava South Africa

Thank you so much, Henriette! We’re thrilled to hear your first experience with us was a great one. It means a lot that we’ve earned your recommendation and we look forward to supporting you on your wellness journey and welcoming you back for future orders!

Rated 5 out of 5 stars

Super-fast delivery and great quality…

Super-fast delivery and great quality products.

June 27, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for rating us 5 stars, Jenny! We're really glad to hear your order arrived quickly and that you're happy with the quality. Let us know if there's anything else we can do for you!

Cheers,
Lai

Rated 5 out of 5 stars

Updates after payment and delivery…

Updates after payment and delivery was on point

June 27, 2025
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Reply from Charava South Africa

Thanks so much for the kind words, Netsai! We're really glad to hear everything went smoothly with your order and updates. If you ever need anything else, we're here to help.

Cheers,
Lai

Rated 5 out of 5 stars

Service excellence beyond expectation

Service, especially your order processing, updates to customer and overnight shipping although we live in Bela Bela, Limpopo. I ordered +- 14:00 and it was delivered 7:15 next morning

June 26, 2025
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Reply from Charava South Africa

Thank you so much, Tobie! We're truly grateful for your kind words and so happy to hear everything arrived so quickly.

Cheers,
Lai

Rated 5 out of 5 stars

Great experience

Great experience. Questions about products answered immediately. Delivery within one day of ordering..

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Pier! We're thrilled to hear you had a great experience. Quick support and fast delivery are what we aim for and we’re always here whenever you have questions. Enjoy your supplements!

Rated 5 out of 5 stars

Best service -super fast…

Best service -super fast delivery-excellent product-thnx

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for the 5 stars Sandra! We're delighted to hear you’re happy with the service and your order. We appreciate your support 😊

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