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Charava South Africa Reviews 301

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often highlighting quick turnaround times and prompt arrival of their orders. Many people also commend the excellent quality of the products, noting their effectiveness and the positive impact on their well-being. The service provided is frequently described as brilliant, with consumers appreciating the responsiveness and professionalism. However, some customers experienced issues with their orders, including not receiving certain products or receiving incorrect items. A few people also mentioned dissatisfaction with product availability, finding that some items were frequently out of stock.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the high quality, effectiveness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the quick and easy ordering system,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

OH Boy!!

OH Boy!!! You guys gave me a wonderful Christmas present Black Friday special🎁 7 stars for looking after your clientele ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
NMN 100g my ultimate favourite product. As I mentioned before if you love your family and friends, and want them to live a long and healthy life. I can promise you, NMN is what everyone should be on! I love Charava products so much, and cannot imagine my life without them. God’s honest truth. You have to try it for yourself 💫💫💫💫💫💫💫

November 26, 2024
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Reply from Charava South Africa

Vasilike, you always make our day! We are happy we could support you ahead of the festive season. Thank you kindly for such great feedback; we hope to continue to support you on this journey! 💫

Rated 5 out of 5 stars

Excellent service levels

I have ordered products online many times and Charava is always a good experience. The process is seamless with quick ordering online to speedy courier delivery.
Items are easy to track as they keep updating you on the progress.

November 21, 2024
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Reply from Charava South Africa

Thank you for the great feedback, Margaret! We hope to continue to offer the same support going forward :)

Rated 5 out of 5 stars

Happy customer

Quick and easy to order and the delivery was the next day!

November 18, 2024
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Reply from Charava South Africa

Nothing quite like next-day delivery :) Thank you for sharing your feedback Anton!

Rated 5 out of 5 stars

Thank you Soooo much

Thank you Soooo much, your product is amazing next on the list is the N A D.

November 4, 2024
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Reply from Charava South Africa

Yaay! That's awesome to hear, Regan! Thanks for your feedback and for supporting us. We're proud to be part of your wellness journey :)

Thanks.
Lai

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

November 4, 2024
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Reply from Charava South Africa

Thanks so much for rating us 5 stars! So glad you’re happy with the quick delivery 😊

Thanks,
Lai

Rated 5 out of 5 stars

Same day delivery and quick response

Ordered in the morning and received my items in the afternoon. Didn't receive my discount on 1st order and the matter was resolved within a few hours - I received my discount. Overall great customer service.

November 6, 2024
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Reply from Charava South Africa

Thanks, Marilyn! It was a pleasure helping you :) Looking forward to serving you again!

- Lai

Rated 5 out of 5 stars

Quality product, quick delivery

Had a pleasant experience, from the ordering to the delivery. The product was shilajit and I must say it is a quality product compared to what I have taken before. I do have more energy but still assessing it’s benefits.

October 1, 2024
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Reply from Charava South Africa

That's great to hear, Refilwe! I'm glad it's working well for you :)

- Lai

Rated 5 out of 5 stars

Lighting fast delivery.

I ordered the morning and received my purchase that same afternoon. It was phenomenal.. I have never experience such fast service.
The product I can't yet say it's phenomenal, but I have definitely seen small improvements in energy and it's the correct colour, texture and consistency. So let's see down the line.

October 17, 2024
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Reply from Charava South Africa

Hi Ruhandi, thanks for your awesome feedback! We're glad you're happy with our service, and the turn around time :) We look forward to serve you again!

- Lai

Rated 4 out of 5 stars

Great products!

As Always, the products are superb!! Only reason for a 4 star, is delivery is definitely taking longer now. But although a minor irritation, the reason why I buy is the quality of the products. Well done, keep it up.

September 29, 2024
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Reply from Charava South Africa

Hi Jacques, thanks for your review and feedback! We're happy you're still satisfied with the quality of our products and I am sorry to hear about the minor hiccup. We take feedback like yours seriously, and we've improved our delivery service since, then, so hoping we can serve you again soon!

- Lai

Rated 5 out of 5 stars

Charava products are great…

Charava's products are great, and I feel more energetic with using their NMN...they deliver orders very quickly and efficiently... and they also offer discounts from time to time. What's not to like?

September 29, 2024
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Reply from Charava South Africa

Thank you, Eileen! We’re always happy to give back to our customers. Your kind words and appreciation truly make it all the more rewarding! 😊

- Lai

Rated 5 out of 5 stars

Good service

Good service, fast delivery.

September 29, 2024
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Reply from Charava South Africa

Thanks, Cindy! We look forward to serve you soon!

-Lai

Rated 5 out of 5 stars

Products are always in stock

Products are always in stock, and super fast shipping

September 18, 2024
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Reply from Charava South Africa

Thanks, Ryan! We try to keep up with orders as much as we could to ensure our valued customers like you won't run out of supplements :)

- Lai

Rated 4 out of 5 stars

Works perfect for me

Works perfect for me. I am 75 and feel fit. Lost 5 kg. I can eat what I want.

September 5, 2024
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Reply from Charava South Africa

Yaay! That's good to hear, Myriam! Congratulations on your progress! Let me know how else we can improve, I would love to earn that 5th star from you! :)

- Lai

Rated 5 out of 5 stars

Please make tinctures too

Thank you, Charava SA for the wonderful products that promptly arrive as soon as I order them. I was suffering from fatigue but I’m learning to seamlessly regulate my nervous system with a few of Ur well-packaged products and the attention to detail designed in them.

Plz make tinctures for the likes of Lions Mane, Ashwaghanda, NAD, NMN, etc., as it is easier to absorb a liquid under the tongue first thing in the morning, especially when fasting.

The gummies are a hit too and shouldn’t be Out-of-Stock, plz plz plz.

September 5, 2024
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Reply from Charava South Africa

Thank you! We're happy to hear it's helping your energy, and working really well :) We have good stocks of products at the moment :) We look forward to serve you again!

- Lai

Rated 5 out of 5 stars

Excellent service

Excellent service. Well packaged items and great products. Thank you.

September 6, 2024
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Reply from Charava South Africa

Thanks, Elizabeth! We can't wait to serve you again :)

- Lai

Rated 5 out of 5 stars

Choppie

The service was excellent. I would like to buy 3 more Please

September 5, 2024
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Reply from Charava South Africa

Hi Johan, thank you! Just send us an email if you need help placing the order :)

- Lai

Rated 1 out of 5 stars

Im still waiting for a tax invoice…

Im still waiting for a tax invoice after asking twice by email I have had no reply

August 30, 2024
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Reply from Charava South Africa

Hi Cathy,

I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!

Kind Regards,
Lai

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