Super service
Super service, advice. The team helped me to navigate extremely complex legal issues, very responsive and supportive. Great to see that this type of service exists in France, thank you
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Victime d'une arnaque lors d'un achat en ligne ? Nous vous aidons à récupérer votre argent !
France
Replied to 88% of negative reviews
Typically replies within 24 hours
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Super service, advice. The team helped me to navigate extremely complex legal issues, very responsive and supportive. Great to see that this type of service exists in France, thank you
Great customer service. Made the process very easy for me and stayed in constant contact until the case was resolved with my bank. Would highly recommend. For the price you pay, it’s invaluable.
Very professional approach. Reactivity is excellent and exchanges are acurate and well targeted. A real help when hoping to get indue money back.
I asked Chargeback for help for undue debit on my bank card.
They gave me the procedure to follow towards my bank, and my account was recredited.
Thank you
Bought fake tickets on Instagram, naively thinking Instagram vouched the companies that advertise on their plateform.
Took 5 months with my bank and Visa but Chargeback continuously advised me.
Was definetely worth the investment!
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