Charlady Cleaning Reviews 48

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nicole has been my cleaner for several years and her work is absolutely faultless. My place is left sparkling and smells sublime! It's the little details that makes sense the difference and Nicole alw... See more

Rated 5 out of 5 stars

Nicole’s professional cleaning has been a Godsend ! We were recommended and have not been disappointed at all. It’s a pleasure to come home with everything in its place and that just cleaned fragrance... See more

Rated 5 out of 5 stars

Well, this is an excellent company. Prompt, efficient, reliable, discreet, friendly and most importantly thorough. My house has never been this clean and I'm delighted. I also want to take advantage o... See more

Rated 5 out of 5 stars

We are very grateful to have a trustworthy, professional and diligent person like Nicole looking after our home. She is lovely to have around, my kids adore her, and the house is so nice to be in afte... See more

Company details

  1. Cleaning Service
  2. House Cleaning Service

Written by the company

The Charlady, we provide full housekeeping and home management services with the highest possible standard of cleaning and customer service. Whether you are looking for: • Regular weekly or fortnightly clean • Declutter before moving home • A spring clean or a one off • Full reorganisation of your home • Your ironing basket emptied


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Rated 5 out of 5 stars

Nicole delivers excellent work with…

Nicole delivers excellent work with professionalism and dependability. Compared to previous cleaners I've hired, her work stands out significantly. My dog is also quite fond of her! I highly endorse her services.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and reliable service

Nicole is professional, reliable and most importantly does a very good job. Marked improvement from cleaners I've had in the past. Even my dog loves her! I would definitely recommend.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and thorough

Nicole has been with us for 5 years and her standards are fantastic. She is extremely trustworthy and very thorough. It’s always a pleasure to come home whenever she has been, the house is sparkling! I always love the little details that she does.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

The best!

The best! Nicole is fabulous. Does a cracking job, my house is sparkling when she’s finished. She is friendly and trustworthy, wouldn’t use anyone else

November 1, 2023
Unprompted review

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