I can't fault CharlieHR. We're an SME, and they provide everything we need as a business without a permanent HR team. Access to advice, documentation, and support has always been brilliant. Quick t... See more
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See what reviewers are saying
CharlieHR have been outstanding to work with. The team are always responsive, proactive, and incredibly helpful with any queries we have. Their advice is excellent and keeps us up to date with Employm... See more
I have been a customer for 4 years now and I love this service, especially of Bethan our HR advisor. While the platform is great and much a muchness of the marketplace - what separates Charlie fro... See more
Working with Charlie HR is an excellent experience. The speed and quality of the responses have been outstanding, with clear, helpful and always provided quickly and professionally. What really sets... See more
Company details
Written by the company
We figured that building a company is hard but running one shouldn’t be. Charlie automates many of the administrative headaches that companies experience as they scale, and enables founders with more of what they need most... time!
Contact info
Second Home Spitalfields, 68 Hanbury Street , E1 5JL, London, United Kingdom
- help@charliehr.com
- charliehr.com
Hasn’t replied to negative reviews
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Really great HR service so that we can…
Really great HR service so that we can focus on more of aspects of the business we know, whilst cHR deals in an area where we don't specialise.
Brilliant team
Brilliant team!
CharlieHR has an incredible team on board who provide an absolutely outstanding service. We have dealt with multiple members of the team and we have always received a consistent, professional and informative response regardless of the matter. The platform is easy to use and navigate, the product team actively seeks feedback and try to make it better on a daily basis. HR advice service is just incredible - differently, to many other consultancies who charge by the hour, they don't try to keep you on the phone for as long as possible, on a contrary, they always provide a quick and informative response, which is highly appreciated, especially from a fast-paced startup perspective.
The essential HR platform
Cracking product that helps everyone in…
Cracking product that helps everyone in our growing team to co-ordinate their HR needs.
I have been using Charlie HR for the…
I have been using Charlie HR for the past 2,5 years. Charlie HR is a great tool for our team because it allow us to manage all the HR logistics - from booking holidays, recording reviews and appraisals or onboarding new hires. Besides the product, I love the team at Charlie HR because they are always keen to receive our feedback and where possible use it to improve their software.
Wonderful customer service & website
Customer service has been exceptional with every query I have had!
Website and perks work great for our company, couldn't recommend enough.
Content through to product - awesome
From the content, through to the product itself and then the support that follows - these guys are doing an awesome job. Highly recommend.
Charlie HR has played a big part in…
Charlie HR has played a big part in helping scale our business successfully & efficiently. It's an awesome product that is engaging, user friendly and powered by a fabulous team of people!
Great system and excellent customer service
Since I started at my new company I’ve found Charlie HR a really efficient system to use. I like how easy it is to track holiday and view who is away from the office but I particularly like the 'people' section which allows you to search employees & teams by location. Their customer service team are also the best I’ve come across in a long time - efficient but friendly and always there to answer any questions & solve any issues within an instant. Thank you for being so helpful.
Great service and super user-friendly
Charlie has been a fantastic
Charlie has been a fantastic. Really user friendly, couldn't have been simpler to book holiday and the Perks have come in handy!
Really Excellent Tool!
Charlie HR has been such an excellent tool for us as a small business. We can easily manage holidays & time off using the Google Calendar & Slack integrations, and the team have always been so helpful and extremely responsive when we've had issues or questions. We hope to continue using it well into the future and look forward to any new features/tools it may introduce!
This is a really brilliant HR platform…highly recommended!
This is a really brilliant HR platform - we have used CharlieHR for a couple of years now and it really fits our needs as a start-up / scale-up. It is very intuitive and our team find it very simple/easy to use.
The team at CharlieHR are very responsive, always on hand to hear your constructive feedback and when you want to give them kudos for a recently added feature that is amazing!
I work with Jess a lot, on a weekly basis sometimes, and she is awesome - nothing is ever to bigger question and any of my crazy ideas for the platform are always taken in a positive way, even if it can't be done. I love her attitude and as a client, she makes it easier to have a voice.
Couldn't recommend them enough!
Making HR painless
Recently started using Charlie in my latest contract. I am really impressed with how clear and easy to use the product is. It makes keeping up with your team a breeze.
They have a Perks at Work integration, which is just plain awesome. Gotta love them WOWPoints!
Special mention for the smooth onboarding process and the great customer support.
Love CharlieHR 💯
Love CharlieHR - so useful for onboarding new team members, managing their holiday and reviews/ development and best of all it's free! Amazing tool and they do great email content too
Great software.o
Great for small business owners who…
Great for small business owners who need a quick, easy and cost effective solution for managing your people. Made it very easy for me to on-board my new team and grow my business.
Works pretty well
Works pretty well. Not a very intuitive or standard user experience as they try and do things their own way.
Useless
Poor customer service. Generally bad experience from top-bottom of the company.

Reply from CharlieHR
As a younger growing company we have…
As a younger growing company we have really valued the new features Charlie has on offer. The fact we can manage employees in different countries, track work from home days and extract various reports. We also love being able to upload agreements and other important documents to each employee's profile. Oh yes, let's not forget how helpful the reminders and checklists are! Basically we can't do without you Charlie!
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