charmingtribe.com Reviews 12

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading-not selling quilts!

The pictures shown look like a true, 3D, quilted coverlet. But what is being sold is a polyester print of the image of the quilt. They even show pictures of a quilt being made on the About Us page. So misleading! It is not a quilt. I ordered it 8/18/24 for Mom's birthday 8/30. It arrived 10/1/24.

December 6, 2024
Unprompted review
Rated 2 out of 5 stars

Not what is pictured on their website

The items pictured on their site look as if they are actually quilted pieces and are misrepresented. I do not expect at these prices for them to be handmade - but the fabric is really inexpensive and the workmanship is very poor. I tried to return the items and having difficulty in doing so.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

This Hong Kong company does deliver!

This company promises an "American" design experience. However the company is based in Hong Kong.

I have waited since May, over six weeks, for a quilt promised within 2-3wks. Customer Service now says, the quilt cannot pass customs, thus the delay, and "they will keep trying."

I have insisted on cancellation, but they deny offering assistance in this way. They claim they have restarted the order. I fully intend to alert MC and decline payment. Moreover the credit card company will welcome becoming aware of yet one more online retailer in practice of FRAUD:
American based company it is NOT and prompt fulfillment, a false promise as well.

If it (eg, low price w.top quality) seems too good to be true .. indeed BEWARE!!

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISING AND THIEVERY!

The products sent were photographic fabric pints of the actual items shown on the website. They come from Hong Kong, and will happily give you a refund if you SEND IT BACK TO HONG KONG. "We are an American Company" ... not to mention that they have MULTIPLE websites with similar names. THESE PEOPLE ARE THIEVES and they have peppered their websites with fake reviews.

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I BOUGHT A BLANKET WITH A HORSE HEAD AND THET SENT ME A BLANKET OF A COMPLETELY DIFFERENT PATTERN. THEY SAID THERE WILL BE VARIATIONS IN THE BLANKET. WOW! They send any blanket they want. I have a dispute in with my credit card company. What Scammers!

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Products are NOT quilted and poor quality

This company falsely claims they sell quilted items. The products are not quilted; the quilt pattern is printed on the fabric and a curving stitch line is sewn across the fabric. Their website shows a person hand quilting a blanket and this is very misleading. The products are cheap. And the worst thing is that they don’t guarantee your satisfaction. They asked me to return the products at my expense and only offered a 50% refund.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. Not as described at all. Very disappointed when I received the quilt. Asked to return and was told to keep it and they would refund me half the money minus the shipping. Wanted to let everyone know that this is a scam. Do not purchase from them.

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

Zero

Zero - 10 would be my rating. The quilts that I ordered were beautiful in the photos when I purchased them. The items that I received are garbage! They are not quilts and they are so ugly that I would not use them in my dogs bed. This is a bait & switch SCAM. Nothing Charming about this trash! BUYER BEWARE!!!

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam! I ordered a blanket and received email updates on the status and when it was being sent. I received notification it was delivered via USPS but I receive daily notifications from USPS and there was no package delivered. We also have a locked mail box so no one could take it, and we have cameras around the house and there was no video of a delivery. I provided the company with a screen shot showing the tracking number as being delivered and a screenshot of the daily mail notification showing it was not, and I sent a picture of my mailbox showing it is a locked mailbox. They told me to call the postal service again, which I did, but they said if there is no record in the daily mail notification then they have no record. So at this point I've jumped through several hoops and the company just keeps pushing me off. At this point I'm writing off the money as a loss but want others to be aware. Caveat Emptor!

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Total SCAM.

Total SCAM.
They sent a cheap unquilted product from China - Chinese label - after waiting almost eight weeks for their "handmade with love" Native American quilt. It was embarrassing to open it! I was literally shaking. The colors were harsh, and a completely different palette than what I ordered. The fabric was a cheep polyester blend versus cotton, there was no hand-stitching, no quilting of the birds or background which was all just printed on the fabric, the birds were 10X bigger than the photo. It was a nightmare order. Total SCAM! The return label is addressed to John Doe in NY who has a long history of scam reviews on-line.

April 30, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look