Charrrge.co.uk Reviews 

Spoke to guybon the phone and he gave me all,the details I wanted. He called the same day and did a survey complete with further good advice.
Whilst at my home he arranged an installation date and gave me a fixed brilliant all inc price.
Engineer came on the day. He was very friendly and efficient and he did the installation very efficiently.
The system was tested and the whole place tidied up and the rubbish removed.
The whole experience was flawless, well within my budget.
Highly recommend this company who gave me a no pressure experience.
Well done Charrrge.

The engineer, Ash, was on time, listened carefully to my explanation of where I wanted the charger to go and installed it without fuss. He explained what I needed to do to use it before he left. Good work.

Update 6/3/23: I never got my money back from this company as promised. I ended up claiming it back through my credit card.

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Absolute shambles of an experience with this company. Paid on 14th October expecting installation to be within a couple of weeks.
Installation had to be rearranged due to them a number of times.
Finally due to be installed this week, no one turned up, no phone call to tell me what was happening.
I have phoned this company numerous times this week with the promise of a call back to advise when they could book in my installation. Finally managed to get an update which was that it wouldn’t be done until January. So they would then have had my money for 3 months… I asked for a refund.
With the lack of communication / action seen so far I will be pleasantly surprised if I actually receive a refund without me having to phone up AGAIN to chase it.
The disappointing thing is that if someone had just phoned me to explain what was happening at the start of the week that would have been ok, but to have to repeatedly phone in and not be called back when promised is terrible customer service. If you had a good experience with this company then lucky you.
I’m currently almost £1300 down with no chance of having a charger installed before Christmas when I paid for it back in October.

Terrible terrible experience.

I was looking for a charger to be installed and contacted Charrrge for a quote. Simon who I dealt with was excellent and got me a quote within no time at all. He kept me up to date with the process, survey and installation date through the process and always on hand to answer any questions I had.
The install was done on the 7th Dec and the electrician was excellent very friendly and explained everything to me. Would definitely recommend this company.

Would thoroughly recommend. Friendly and professional service. Install looks great and was done efficiently and kept the area tidy. Took the time to talk me through the charger once installed.

Ash and Dave did an excellent and efficient job installing my Ohme charge point. Tidied everything up before giving me a run through of the charger. Can't fault them.

Punctual. Polite. Professional.
Very pleased with their work installing our car electric charger point.

Zappi charger was installed quickly and the lads took time to explain how to use it. Nice and polite and left the place tidy.

Relating to the engineer, Ash who carried out the installation it could not have been better. He was very professional, polite, chatty, courteous and cleaned up after himself. It would have been ***** if the communication from the company had been clearer. Unfortunately the installation took two visits because of a missing electrical component, not the fault of Charrrge as it hadn’t been sent by the manufacturer. It then took several weeks, and two promises to attend to fit the missing component which didn’t happen. On trying to contact Charrrge, (using their previous company name, Dynamic Motion and contact number) I was continually told to leave a message. I then found out that the details of the company had changed after ringing Octopus Energy. All easily fixed and it is now but I spent a lot of time trying to contact the company using the old details to sort out dates/times so that I could be at home. Overall though, very happy and would definitely use the company again. The Zappi charger is working perfectly and long May it last.

Arrived within the window given, got the job done tidied up and helped install app whilst talking me through its capabilities. Friendly guys knew what they are doing and checked meter cupboards secure before they left.

Great service - quick install and left the job tidy!!
Would use again......

Very good experience with Charrrge, only marked down slightly for little things...

...amazing value at a special price of £799 for a fully fitted PodPoint 3 on special offer which was over £1000 everywhere else I looked. Quote process was very clear and the communication was good up to the point where order was placed.

Only let down ever so slightly by slightly less good comms once order placed and on fitting day. Fitters were quick, would recommend you clear (totally) wherever you want the wire to run as we had to fudge it slightly.

Slightly frustrating post sale experience as the fitters "set up" the app only to subsequently find that because PodPoint had not fitted themselves there was a slightly arduous process to link the app, machine and house via PodPoint. All sorted now.

its been very nice to do business with them. from Quote to installation all happen in very professional way. and guide all thy way to help setup and start use it. very happy with there work

Great installation and a very neat job. Installation was put back on two occasions from original date given, one an admin error the second because of staff sickness. Overall, very pleased with the kit and ease of use.

Very impressed with their customer care from start to finish. Pre install they asked relevant questions to avoid multiple visits. The installation was completed swiftly, efficiently and without any issues. Would recommend all day long

Installation, product quality and value for money was first class. Service was enthusiastic and competent. But the processes behind the scenes were a little sticky. If you are not in a hurry and okay with doing a bit of chasing and hanging on the phone for a while to keep behind the process, you will be very happy with Charrge. I am.

UPDATE: Within 20 minutes of posting this review I had a very apologetic email from Charrrge. I was offered £100 conditional on me 'reviewing' my review. I said I would update it with info from the correspondence, but wouldn't take it down, then guess what, more radio silence. Other negative reviews have either been taken down or replaced with overly positive ones, draw your own conclusions...

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I'm looking at the reviews here in disbelief... getting my home EV charger installed has been an absolute shambles. With how competitive this market is, do yourself a favour and keep looking!

I ordered a Zappi from Charrrge (which seems to be a trading name for Dynamic Motion) on the 22nd of August on the basis that it would be installed inside a fortnight and that they were kind enough to give me £50 off.

I ordered it then had radio silence, I chased multiple times for an install date, I was eventually given an install date of the 10th Sept. The engineers arrived on the 10th but the Charger hadn't been sent out, apparently the 3rd time that day. They got on and did the prep work anyway.

Radio silence and me chasing again. Get another install date of the 26th of Sept, no sign of charger, me chasing again. The wrong charger (socketed rather than tethered) arrives an hour before the engineers. I am told by Charrrge that I ordered the socketed version, and I have to send the quote and email correspondence to prove that I didn't. I am asked to 'make do' with the socketed version.

In short, I ask what's in it for me, it would be reasonable to at least honour the original discount by way of a refund, I am offered maybe some money off my next order. Like I'm ever going to be buying anything from Charrrge/Dynamic Motion again.

Then more radio silence!

Lovely costumer service, Great communication, and further helpfulness. I'd suggest here!

I was really pleased with the overall package, in fact there were no negatives. Throughout the process Ryan was informative and talked me through the virtual survey, I ended up buying a Zappi. The install team (Dave & Richard) were excellent, They were polite and courteous and worked well as a team. The install was neat and tidy. A really positive experience. Thank you

Fantastic service, excellent communication and really helpful too. The process was really smooth from start to finish! The engineer was very polite and really helpful. I would definatley recommend Charrrge.co.uk