Chase PMC Ltd Reviews 198

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and thorough from start to finish. Many highlight the staff's helpfulness, patience, and attention to detail, making the entire process reassuring and easy to understand. Reviewers particularly appreciate the clear explanations, comprehensive reports, and practical advice provided, which instilled confidence in their property decisions. People also noted the excellent communication throughout the process, with staff always available to answer questions and offer guidance.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as professional, reliable, and... See more

Staff

Users describe positive interactions with staff, with many expressing huge thanks to the team for their... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the explanations of potential... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ka is super helpful and detailed-oriented. He guided us through the whole process step-by-step and has been very patient wi the all our questions, even giving us tips on what to pay attention to in ou... See more

Rated 5 out of 5 stars

Using Chase PMC was invaluable for our new build. Their thorough inspection caught numerous issues we would have missed, giving us immense peace of mind. Highly recommend!

Rated 5 out of 5 stars

Ka and Ashley are very helpful and efficient. The survey to the flat I intended to buy completed in 10 days from the day I contacted them. They arranged the survey smoothly with the agent and had... See more

Rated 5 out of 5 stars

It’s our first time hiring Ka. He is professional and quick to respond. His knowledge is valuable to us as it’s we are first time buyer. The report he provided is detailed but at the same time easy to... See more


Company details

  1. Surveyor
  2. Building Consultant
  3. Building Inspector
  4. Property Management Company

Written by the company

We are a RICS Regulated surveyor firm station in London. We provide professional snagging list, Level 2 Home Buyer Report (Survey only) and Level 3 Building Survey. We also provide professional project management in construction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Ka is a experienced surveyor

Ka is a experienced surveyor, prepare a comprehensive report with good explanation to us.
If Ka can revise Item H of the report Issues for your legal advisers to include elements that require urgent attention would be good for us and solicitor. I appreciate his great effort to check the property, but a comprehensive and concise report recording his finding and recommendations to user is most important.

January 24, 2024
Unprompted review
Chase PMC Ltd logo

Reply from Chase PMC Ltd

Thanks for your review. May I know how can I improve to get the 5 star please?

Rated 5 out of 5 stars

Exceptional Surveyor Delivers Precision and Responsibility

We recently had the pleasure of working with Mr. Ka Ng (Ka) from Chase PMC Ltd for our first property, a highly skilled and responsible surveyor who conducted a thorough assessment of my property. From start to finish, the experience was nothing short of exceptional, and we are delighted to share our positive feedback.

Ka demonstrated a remarkable level of professionalism throughout the entire process. Right from our initial consultation, it was evident that he possessed a deep understanding of his field. He took the time to explain the surveying process in detail, ensuring we were well-informed and comfortable with the proceedings.

One of the standout qualities of Ka was his meticulous attention to detail. Every aspect of the property survey was approached with precision, and he left no stone unturned. His dedication to accuracy was evident in the final report, which was comprehensive and easy to understand. We appreciate the clarity with which he conveyed complex information, making it accessible to someone without a background in surveying.

Not only did Ka deliver on the technical aspects of the survey, but he also showed a genuine concern for the client's needs. He patiently addressed any questions or concerns we had, fostering a sense of trust and transparency. This level of customer service is a rarity in today's fast-paced world, and we are truly grateful for the positive experience.

To conclude, we highly recommend Ka to anyone in need of a professional and responsible surveyor. His expertise, attention to detail, and commitment to excellence set him apart in the field.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good surveyor to recommend

I am glad to have Ka as my surveyor for my detached house in England. Ka as well as Ashley performed themselves very responsible and professionally. In my opinion, I am highly recommend RICS CHASE PMC Ltd due to the following reasons:
Firstly, as I am not in England and being a foreign buyer, I was relieved from anxiety after I invited Ka as my surveyor. We are closely connected by Whatsapp and he explained to me every working process clearly and told me the important issues which I have to put more alert after the inspection. These were very important especially for the buyer who was the first time to buy a property abroad in England.
Secondly, not only on the day of the site inspection but also shortly after the report completed by Ka, he reported me the property situation very clear and pointed out what should I have to pay more cocerns if purchasing the property. He arranged a well-organised video conference to explain the Surveying report page by page. Moreover, he also used the other means of multi-media such as voice, text message video and photos for updating me the initial sight-observation of the property.
Shortly after a week of onsite inspection, Ka provided me with a detailed RICS Home Survey Report which could help me to have more consideration either to continue the transaction or to follow up actions and renovation of the property after the completion of the purchase.
Last but not least, Ka gave me confidence and enlarge my horizon for surveying knowledge in different aspects when buying British house.
I would like to take this opportunity to thank Ka and Ashley to provide me with an experienced and professional services.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Ka

I had the pleasure of working with Ka as our surveyor, and the experience was outstanding. Ka is the epitome of professionalism and efficiency. We were able to arrange the survey swiftly on December 13th, and Ka responded to our inquiries with remarkable speed, providing useful tips and insights.

Ka delivered our final report exceptionally fast, exceeding our expectations. He went the extra mile by arranging an online briefing to meticulously go through the report with us. His follow-up service was equally impressive, addressing any questions with detailed attention.

Ka's promptness, professionalism, and dedication to client satisfaction set him apart. If you're seeking a surveyor who is not only efficient but also genuinely cares about your needs, Ka is the ideal choice. I highly recommend his services.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Professional Surveyor highly recommended!

We hired Chase PMC for a Level 3 building survey and found it a very trustworthy, responsive and professional surveying company.

The Surveyor, Mr Ka Ng, offered to conduct the physical site inspection for us within a few days upon our initial contact. He provided a brief summary of his initial observations on site to relieve our worries about the property.

The surveyor report, completed within 7 working days, is comprehensive, constructive and professional, followed by an online meeting explaining all the observations identified with tips and advice generously provided. It has greatly facilitated our progress of the purchase of the property.

The surveyor’s efforts and professionalism are much appreciated!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Mr. Ka Man NG

Mr. Ka Man NG is unquestionably an expert! Not only did he complete the report promptly and comprehensively, but he also provided me with many professional tips and suggestions. For instance, he informed us about the locations of water, electricity, and gas switches, and guided us on which documents and information we should request from the solicitor and vendor. Furthermore, he pledged that I can reach out to him anytime if I have any future questions. I will definitely recommend him to my friends.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient & Trust-worthy!

I commissioned Chase PMC Ltd to carry out RICS Home Survey on 13 November 2023 for a detached house. They worth the HIGHEST RATING!
Shortly after a week of onsite inspection, they provided us with a detailed RICS Home Survey report and followed up with a well-organized meeting. In a short period of time, we understood the property’s condition, areas of concern and recommended follow-up actions. We could decide next move with confidence.
The surveyor's extensive surveying experience on a broad range of properties has made him resourceful. He pro-actively advised on potential issues, statuary procedures & documents, which has helped us deal with the complexity of property transaction with a peace of mind.
Chase PMC Ltd has a good word-of-mouth from verified users I know personally. From my own experience, I highly recommend it to any buyers who look for a professional service on RICS Home Survey & excellent client-service!

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent surveyor

Ka and his team are very friendly and helpful! He gave us very useful and honest advice on our new home survey. He also gave us immediate feedback straight after survey as well as sharing all the photos with us on a shared platform. As a first-time buyer, we feel so lucky to have such an experienced person assisting along this journey. Highly recommend to those who are looking for survey, Plus, he is an English and Chinese (Cantonese) speaking surveyor.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Ka to all.

Highly recommend Ka to all.
This is my second time inviting Ka to survey the property. Ka is highly responsible and patiently address any property inquiries, providing detailed explanations and offering expert suggestions and advice. His professionalism is consistently outstanding.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Professional

I'm happy with the professional service from ChasePMC. The inspection arranged just in a few days, the detailed report and discussion just came afterwards.

I gave 5 stars to such professional service in a reasonable price.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Chasepmc.

I highly recommend Chasepmc to carry out home surveys. Ka is very thorough in his approach, explaining in full detail how he will carry out his work before, during and after the survey. What I like about the service is that he communicates throughout the whole process and explains in details. Prompt response to all the questions. Even sending emails to confirm appointments with agent. Provides good and sound advice too. His fees are also very reasonable. Excellent service at an excellent price.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic work

Ka recently did a survey for our dream house. He is so detailed and experienced. And he give valuable and direct recommendations on how to deal with different situations. It a pleasure to have him, highly recommend it to everyone who need a trustworthy surveyor.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of inviting…

I recently had the pleasure of inviting Chasepmc on a surveying project, and I couldn't be more impressed. Their expertise and precision in surveying were outstanding. I highly recommend this company to anyone in need of a skilled and reliable surveyor

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Good to work with

It was happy that they arranged the survryor work by our short time notice. He was responsible and gave us extra information/ opinion. It was nice to work with him.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Ka is nice. responsible and professional

Ka is nice and responsible. He answers our inquiries about the property patiently and explained everything in detail. He even explained everything about the surveyor report and gave us expertise suggestions and advice via phone call and Zoom for a long time without any surcharges. He is so professional which works even out of the terms and conditions without extra charges. Appreciate him a lot! We

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

What a marvellous experience!

What a marvellous experience!
The company is reliable and professional, also the price is very friendly.
The zoom meeting for explain the report is bilingual.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Ka is your choice

Ka is professional with lots of constructive suggestions. He understands all our needs. He is so patience to explain everything with different solutions to solve the problems.

Before the survey, he may ask to know your needs and concerns. During the process, he will update his findings and quickly tell you about the situation of the house. After the survey, he will have a very detailed meeting with you.

The most impressed is even after a month, he still help me follow up the case and make me feel released.

July 11, 2023
Unprompted review

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