My experience with Chatbase is only limited to their support team, which was awesome. Fast, helpful, understanding, i have no words to express how grateful i am for their help. Kudos to you, M... See more
Company replied
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Review summary
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Very satisfied with Chatbase, which we’ve been using for the past two years. Extremely useful both internally and for our clients.
Company replied
Been absolutely pleased with Chatbase. From the simplicity to set it all up and learn how to use it to the power and depth of what it can do. I was able to train my first agent so quickly on an archiv... See more
Company replied
Great service and support.
Company replied
Company details
Written by the company
Chatbase helps businesses build custom AI-powered customer support agents trained on their own data. Teams use Chatbase to create chatbots that answer questions, automate support, reduce ticket volume, and improve customer experience 24/7. With Chatbase, teams can train an AI agent on their website, help center, documentation, PDFs, or internal knowledge base. The agent delivers fast, accurate responses based on company-specific information instead of generic answers. Businesses use Chatbase to automate customer support, assist website visitors, qualify leads, and provide instant answers without increasing headcount. Chatbase is designed for startups, SaaS companies, ecommerce brands, and enterprises that want to scale support operations with AI. Chatbase AI agents can be embedded on websites or deployed across a variety of customer channels such as email, Zendesk, WhatsApp, Slack, and Instagram. If you're looking for the best platform for AI customer support or a better alternative to Intercom Fin, Ada, Sierra, or Tidio -- Chatbase delivers more accurate responses, more flexible customization, and faster time to value.
Contact info
United States
- support@chatbase.co
- chatbase.co
3.8
Great
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
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No proper response from the team side
No proper response from the team side. My query has been pending for more than a month.
That is the worst support ever.
August 16, 2023
Unprompted review
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