Chatonbo logo
Visit website

Chatonbo Reviews 3

•
TrustScore 4 out of 5

4.0

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

Welcome to Chatonbo! At Chatonbo, we believe that every business, regardless of its size, deserves access to world-class customer support technology. We provide a powerful, easy-to-use AI chatbot builder that helps businesses connect with their website visitors instantly, 24/7. Our mission is simple: to help you automate your customer service, capture more leads, and provide instant, accurate answers to your users without writing a single line of code. You just upload your documents or website link, and our AI learns everything it needs to know to support your customers naturally and efficiently. We are deeply committed to the success of the businesses that use our platform. Whether you are an e-commerce store aiming to boost sales, or a growing agency looking to streamline support tickets, our team is here to ensure your AI assistant works perfectly for you. We value transparency, continuous improvement, and above all, the feedback of our community. If you are using Chatonbo, we would love to hear about your experience.

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Finally getting actual leads from my traffic!

Honestly, I was getting pretty frustrated. I had decent traffic coming to my site, but barely anyone was actually filling out my contact page. I set up Chatonbo just to see if a chat widget would help, and it made a huge difference. People seem way more willing to ask the bot a quick question and leave their email than fill out a boring standard form. I'm getting so many more real leads now. Really glad I gave it a try.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

The Best AI Chatbot for Shopify!

I’ve tried a few different chat apps for my Shopify store, but Chatonbo is definitely my favorite. Setup was super easy, it just pulled in my entire product catalog without me having to do anything technical. The bot is surprisingly smart; it recommends the right items to people and even drops a discount code in the chat right as they're about to leave the site, which has actually saved quite a few abandoned carts for us. We ended up moving to the $19/month Pro plan because getting 5,000 conversations for twenty bucks is way cheaper than the alternatives. It basically pays for itself.

May 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look