While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This website is terrible, unfriendly, and downright dangerous. The site is run by a man called James, who is a former member of law enforcement, along with his sidekick, a chatroom admin named... See more

Rated 1 out of 5 stars

This chatroom is dangerous and needs taking down to protect vulnerable people. Online dangers aren't a joke and this site is riddled with them dangers. Geriatric bullies are just the norm r... See more

Rated 5 out of 5 stars

I have been with chatterbox uk about a year now and love it. james the owner is friendly and approachable very popular with chatters and cares about the site being enjoyed by us all. more people are c... See more

Rated 1 out of 5 stars

Very clicky with an overbearing sense of gang bullying. With the stories you hear of online abuse and how trolling affects people, this seems to be a good to destination for men and women who just wan... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

England's #1 Free UK Chat Rooms - a more personal Social Network, with Social Media & Forums.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This website is terrible

This website is terrible, unfriendly, and downright dangerous. The site is run by a man called James, who is a former member of law enforcement, along with his sidekick, a chatroom admin named Kayleigh. This pair troll and harass members of the site, using their admin powers to hide their identities.

On multiple occasions, Kayleigh has breached GDPR laws by forwarding sensitive information to other members of the site who have no right to know people’s personal, health, sexuality, or mental health status.

Private messages are not private. James, the owner, has the ability to monitor all communications on the site and does so regularly. He uses this information to troll users and start drama while hiding under different names.

This website also has a problem with sexual predators, and it has been well known for some time that this is the case.

New members are not welcomed. If they do not know you, they do not engage, and users tend to remain within their own small friend groups.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Dangerous

This chatroom is dangerous and needs taking down to protect vulnerable people.
Online dangers aren't a joke and this site is riddled with them dangers.
Geriatric bullies are just the norm ranging from the dirty minded to absolute vicious of society.
Unfortunately the majority are obviously people with no hope left in their lives and use this platform to practice out their nasty and toxic behaviour.
Clique groups aren't just the problem here. Newcomers aren't exactly welcomed unless they share the bullying brutality. Ganging up on other chatters can be dangerous to especially the nice and vulnerable.
Unfortunately the behaviour is swept under the carpet by the moderator called RedSprite.
The owner James is reaping rewards for something that is misleading and dangerous. He truly should hang his head in shame .
Time and time again a chatter called random would say things to other chatters that only resembles as criminal and frightening but somehow people who don't do anything wrong get banned.
Please if you are a decent person avoid avoid avoid

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Offer a £10 reward if your child answers a few questions a week. Does not pay though. Emailed them no reply, do not waste your time.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Beware!

If I could give this site zero stars I would. They make newcomers very unwelcome and if you're not part of the clique you get trolled. The trolls in question aren't guest members but registered members. They seem to enjoy trolling and even admit to doing so. Absolute dregs of society they are and nothing gets done about it as reading the previous reviews I'm not the only one to have been trolled. Nasty, evil and vile creatures who should be ashamed of themselves and who deserve to be banned from the site permanently. Enter this chat site at your own risk!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Awful chatroom experience

Worst chatroom I’ve ever been in my life, full of bullies, trolls, racism, sexism & the absolute worst of the worst people anyone could probably find on such rooms, I wouldn’t recommend this chatroom to anyone, avoid at all costs, unless you want to be bullied, trolled & felt like being in an gangland community.

This is also stated on the website
“being robust in how we deal with troublemakers (often known as trolls) The end result being friendly community chat rooms where everyone is happy, relaxed and feels safe”. Just look at the other reviews about basically what I’ve implied and clearly the trolls and troublemakers haven’t been dealt with robustly, even comments from a year ago say the same, what does that tell you about this site, as I too have been bullied and trolled and I don’t feel I’m happy, safe and relaxed in this unfriendly community.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

No voucher as promised

Did the online survey over a week and promised £10 voucher. Completed it and hav’nt recieved it and they’re ignoring emails
Big Scam

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Never think of chat rooms as someone to chat to when your feeling low

I came to this site 4 years ago during Covid to chat little did I know what trashy people come to chat sites they join a bully clique and anyone who does not become one of these people which I personally never want to be either online or in real life is eventually banned.
Abuse from them did eventually get into my head now I realise I’m a good person and that’s exactly the type of person these toxic people attack so time to warn other nice and caring people to stay away from them stay with your real friends and family let these wasters drown in their own misery

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

bullies and nasty people

bullies and nasty people especially to those who are vulnerable, nothing is done to protect anyone. The ring leaders seem to be untouchable. In real life no one would get away with this behaviour. Ring leader is a sad individual with no life apart from chat

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Very clicky with an overbearing sense…

Very clicky with an overbearing sense of gang bullying. With the stories you hear of online abuse and how trolling affects people, this seems to be a good to destination for men and women who just want to focus nastiness and poor behaviour on one person until they leave the chat room. They way some people talk to new chatters is disgusting, and it's usually older people who should know better. Terrible site and I would advise you to avoid it at all costs

June 30, 2024
Unprompted review
Rated 2 out of 5 stars

I love this site for talking silly and…

I love this site for talking silly and pure nonsensenical twaddle but ive suddenly been barred for nothing. I've tried so hard to figure it out but to no avail. It's strange and really cruel cos I was having fun chatting. Don't speak to many ppl and you cut me off just because. Boo 🙄

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

I love love love this chat site !

I love love love this chat site !! Staff are very patient and keep the room well . i have been waiting for chatterbox to emerge and this is the top site for UK chat .! thanks Chatterbox for rising from the ashes !! xxwhite_dovexx xxxxxxxx

October 2, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look