I went to the salon yesterday with Shayna, and she’s absolutely amazing! She did my highlights and haircut, and truly understood what I wanted; something easy to style and that would make me feel comf... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had my lashes lifted and tinted with Brye and it was such a smooth process! She even talked me into redoing my brows after my last lamination worn off and Im so glad she did! I love leaving the salo... See more
Company replied
Love Sharon at Bower Mall! She is hands down amazing! Not only does she do exactly what I ask, she offers excellent advice and is very personable! All the ladies that answer the phone are very polite... See more
Company replied
Anna is such a joy! She always does exactly what I want and today especially was so fun. I decided to get a funky new look with a big splash of vibrant purple and she was very enthusiastic about doi... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
4900 Molly Banister Drive, #154A, T4R 1N9, Red Deer, AB, Canada
- +1 403-342-2233
4.6
Excellent
575 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s always a pleasure sitting in the…
It’s always a pleasure sitting in the chair chatting with Shayna.
October 16, 2025
Reply from Chatters Hair Salon - Bower Place
We're glad you enjoy your time with us! It means a lot to us that you appreciate the experience. Thank you for your feedback.
Welcoming
I enjoy the efficient and welcoming reception on arrival. My appointment is a positive experience from start to finish. Thank you
October 15, 2025
Reply from Chatters Hair Salon - Bower Place
We're glad you enjoyed your experience. It's wonderful to hear that you found the reception efficient and welcoming. Thank you for your feedback.
Worst experience
Wish I was a Karen. I knew from the start when she didn’t part my hair and was aggressively brushing my hair that it was not going to turn out well she totally butchered my hair! Worst experience at a salon!
October 11, 2025
Reply from Chatters Hair Salon - Bower Place
We're so sorry your experience didn't meet expectations. We appreciate your feedback and will review our processes to ensure this doesn't happen again.
Good haircut.
Good haircut.
The hair stylist was talkative and respectful.
It was a good visit.
October 11, 2025
Reply from Chatters Hair Salon - Bower Place
We're happy to hear that you enjoyed your recent visit! We appreciate you taking the time to share your positive experience with our services.
Reply from Chatters Hair Salon - Bower Place
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it!
Not happy
I dont like the way that the hairstylist keeps on whispering to the receptionist and he decided to haircut its ok to give opinion and suggestions to customer but please the customer went to this salon to get the haircut they like. charged for Long hair where he only cut the side of hair and little bit of back took him 15mins to cut didnt realized til my daughter was home.
October 4, 2025
Reply from Chatters Hair Salon - Bower Place
We appreciate you bringing this to our attention. We're sorry to hear that the service did not meet your expectations and that you were not satisfied with the haircut or the pricing. We'll review your feedback to improve our customer experience.
Macky made me feel like a million…
Macky made me feel like a million bucks! This was my first time in his chair I am happy to say I found my stylist ! I loved my time in his chair. My hair looks so good
October 10, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you had a wonderful first experience! It's fantastic that you felt amazing, and we appreciate you sharing your positive feedback about our service.
Love my haircut was able to book last…
Love my haircut was able to book last minute will go back
October 10, 2025
Reply from Chatters Hair Salon - Bower Place
We're happy to hear that you love your haircut and that you were able to book last minute. We appreciate your positive feedback, and we look forward to seeing you again.
The Best Hair Experience with Shayna
I went to the salon yesterday with Shayna, and she’s absolutely amazing! She did my highlights and haircut, and truly understood what I wanted; something easy to style and that would make me feel comfortable. She’s so kind and attentive, and spending 4 hours in the chair felt like a breeze under her care. I honestly can’t recommend her enough! 💇♀️✨
October 6, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you had an amazing experience! It's wonderful that the stylist understood what you wanted and made you feel comfortable. We appreciate you recommending our services and acknowledging their attentiveness.
Reply from Chatters Hair Salon - Bower Place
We're glad you loved your hair, and we appreciate your kind words about the stylist. Thanks so much!
Mackey is such a fantastic stylist and…
Mackey is such a fantastic stylist and so fun to talk to. Love going to get my hair cut by him. He made my day. My hair looks really nice too. Thank you Mackey.
October 3, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you enjoyed your haircut and had a fun experience. It's great to know we made your day, and we appreciate your kind words!
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you always feel great during your visits. Thank you for sharing your positive experience with us!
Reply from Chatters Hair Salon - Bower Place
We are happy to hear that you had an excellent experience. Thank you for taking the time to leave us your feedback; we appreciate it.
Attention to detail :)
Made me feel super relaxed and did an amazing job on my hair. Will definitely be back
September 29, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear you felt super relaxed and that you loved your hair! We appreciate your feedback and look forward to seeing you again.
I really liked my haircut and how it…
I really liked my haircut and how it was styled. :)
Hair stylist was friendly and fun to chat with.
September 21, 2025
Reply from Chatters Hair Salon - Bower Place
We're so glad you liked your haircut and styling! It's great to hear that you found the hair stylist friendly and fun to chat with. We appreciate your feedback!
Macky always knows what to do with my…
Macky always knows what to do with my hair. Makes me feel like a million bucks everytime. Amazing fades everytime. Thank you!!!
September 24, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you feel amazing after your visits! It's wonderful to know that you appreciate the fades. Thank you for your kind words!
I had a wonderful hair cut from Jules
I had a wonderful hair cut from Jules . It looks fantastic and I’m very happy with it .
All the staff were extra friendly but not pushy.
It was very well priced. I’m had a very happy with my visit .
September 23, 2025
Reply from Chatters Hair Salon - Bower Place
We're happy to hear that you had a wonderful haircut and that you are very happy with the results! We appreciate your feedback regarding our friendly and attentive staff, and that you felt it was well-priced.
Dakota was very knowledgeable
Dakota was very knowledgeable, asked questions, helped me to convey what I wanted.
September 13, 2025
Reply from Chatters Hair Salon - Bower Place
We're happy to hear that you found our team member knowledgeable and helpful in understanding your needs. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Bower Place
We're glad you enjoyed your experience. Thank you for your positive feedback; it means a lot to us.
I have very thin and delicate…
I have very thin and delicate hair...but Sharon knew exactly what to do for me when it came to a perm!!!
I am SO GRATEFUL that she knows what she's doing and what will work for my hair!!!
September 18, 2025
Reply from Chatters Hair Salon - Bower Place
We're so happy to hear that you had a great perm experience! It's wonderful that our team member knew exactly what to do for your delicate hair. We appreciate your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.