Had my keratin smoothing treatment done by Rudy and I absolutely love the results! He made the whole experience so comfortable, and I could tell he really knew what he was doing. My hair feels smooth,... See more
Company replied
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This experience was great because, I was able to come back in within two weeks to get my hair cut adjusted to be exactly the way I wanted it. This service was complimentary and very helpful in gettin... See more
Company replied
I have had the wonderful experience having Jennifer as my hairdresser over the past 3 years. She is a true master at her craft and I’m grateful she is my hairdresser here in penticton. She makes a ba... See more
Company replied
Great stylist (Jenny) who had great instincts to produce exactly what suited me and what I asked for when I only gave her minimal information. She obviously has had good training as witnessed by the f... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2111 Main Street, #105, V2A 6W6, Penticton, BC, Canada
- +1 250-493-2600
4.7
Excellent
766 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very courteous and nice
On time, very friendly and professional and did exactly what I requested
September 24, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that our service met your expectations. We appreciate your positive feedback regarding our team's professionalism and efficiency.
My girl was very experienced and fast.
I was happy to have prompt service as a walk-in customer. My cut was wonderful.
September 23, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you received prompt service as a walk-in customer! It is wonderful that you are pleased with your cut. We appreciate your feedback!
It was a good experience to be there
It was a good experience to be there. Jennifer A, did a good job giving me a new fresh look!
September 23, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're glad you enjoyed your experience and appreciate you highlighting the great work that was done. Thank you for sharing your feedback with us!
I have been going to your salon for…
I have been going to your salon for many yrs. Always prefering Jennifer to cut and style my hair .she is good and very creative along with her talents. And I’m out in a short time . Thank you Jen. Love my hair always.
September 23, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're so happy to hear that you've consistently enjoyed your visits with us over the years. We appreciate your kind words regarding the stylist's skills and creativity, and we're glad you always love your hair. Thank you!
Great haircut
September 22, 2025
Reply from Chatters Hair Salon - Cherry Lane
We appreciate your positive feedback and are so happy you received great service and are pleased with your hair!
Kait matched my colour perfectly
Kait matched my colour perfectly, and I left with a cute blowout. Highly recommend.
September 21, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you were satisfied with your color match and blowout. Thank you for recommending our services; we appreciate your feedback!
Reply from Chatters Hair Salon - Cherry Lane
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team knowledgeable and professional.
Good job
I can rely on a good cut and style every time. My bangs are tricky and Rudy always does a good job.
September 20, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're so happy to hear that you can always rely on us for a great cut and style! It's wonderful to know we consistently meet your needs. Thanks for your feedback!
Reply from Chatters Hair Salon - Cherry Lane
We appreciate your positive feedback and are so happy you received great service and are pleased with your hair!
Jen is very professional
September 4, 2025
Reply from Chatters Hair Salon - Cherry Lane
We appreciate your positive feedback regarding the professional service you experienced. Thank you!
Able to get an appt on the same day as…
Able to get an appt on the same day as I called.
Good employees-they all know what they’re doing.
September 17, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you were able to get a same-day appointment! It's great to know that our knowledgeable employees provided you with a positive experience. Thank you for your feedback.
Reply from Chatters Hair Salon - Cherry Lane
We're glad you had a great haircut experience. Thank you for sharing your positive feedback; it means a lot to us.
Excellent as usual
September 17, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're so glad you had a great experience! Thank you for your kind words; we appreciate it.
Great haircut from a nice person
Great haircut from a nice person. I’m very picky and Andrea does a great job with fades and knowing what you want.
September 16, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you received a great haircut from a nice person! We appreciate that they understand what you want and do a great job with fades.
Professionalism
Another awesome cut! Jennifer always dresses to professional standards as her cuts!!
September 16, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you enjoyed your recent haircut! We appreciate you taking the time to share your positive experience with our services.
Fast and so happy with the foils I got
September 15, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're so happy you received your foils quickly and are pleased with them. Thanks for letting us know!
Andrea was friendly
Andrea was friendly, helpful with hair advice and a fast worker. I felt like I had known her forever. Lovely lady.
I have recommended her to my friends.
September 8, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you felt so comfortable and valued the helpful hair advice. We appreciate your recommendation and are so glad you had a positive experience.
Reply from Chatters Hair Salon - Cherry Lane
We're so glad you had a great experience! Thank you for your kind words; we appreciate it.
Rudy is not just a stylist
Rudy is not just a stylist! The entire time at Chatters can only be described as an experience! A consummate professional.
Outstanding!
September 14, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're happy to hear that you enjoyed your visit! It's wonderful to know that you had such a positive experience with us. Thank you for sharing your feedback!
Great Haircut!
Kait is awesome! So happy with my haircut! She does a great job every time!
September 14, 2025
Reply from Chatters Hair Salon - Cherry Lane
We're so happy to hear that you are pleased with your haircuts! We appreciate you taking the time to leave us such kind feedback; it means a lot to us.
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