Absolutely loved my experience! The stylist was professional, attentive, and really listened to what I wanted. My hair turned out even better than I imagined – fresh, healthy, and styled perfectly. Th... See more
Company replied
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See what reviewers are saying
My stylist, Rhonda, and I had a good conversation while she did my hair. I had been suffering from headaches weekly with how thick and long my hair was, and she did an amazing job at layering and shor... See more
Company replied
Rhoda is the BEST! Honestly, she is the nicest, most caring and attentive hairdresser I've ever met. I would have given 5 stars BUT the place needs a drastic makeover. It's old, getting runs down, fee... See more
Company replied
Chatters is always welcoming and warm. I've been going there for years and always get a great cut from Rebecca!!
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1365 Woodroffe Avenue, #B, K2G 1V7, Nepean, ON, Canada
- +1 613-225-4247
4.8
Excellent
980 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rhoda is the BEST
Rhoda is the BEST! Honestly, she is the nicest, most caring and attentive hairdresser I've ever met. I would have given 5 stars BUT the place needs a drastic makeover. It's old, getting runs down, feels dirty: it's definitely showing its age. Time for a renovation. Chatters keeps increasing its prices, so WHY isn't every location getting the TLC it needs to justify those prices. I'm sure the staff isn't getting the raises they need to live a half decent standard of living! I would bet all my money on it. So, take those price increases, upgrade your facilities and give your PEOPLE a raise. Lest the cold ugliness of corporate America triumph over the men and women that give it life.
September 5, 2025
Reply from Chatters Hair Salon - College Square
We appreciate your feedback and are so glad you had a positive experience with our staff! We acknowledge your concerns regarding the facility and pricing. We'll share your comments with our team as we continually work to improve.
Reply from Chatters Hair Salon - College Square
We appreciate your positive feedback! We are so happy to hear about your great experience.
<3 Top tier experience
Really great experience!! im not sure what the lady's name was who did my hair was but she was super friendly and it was super fun getting to talk about hair with her!
August 27, 2025
Unprompted review
Reply from Chatters Hair Salon - College Square
We're glad you enjoyed your experience! It's wonderful to hear that you had fun discussing hair and found our team member to be so friendly. Thank you for your positive feedback!
Kristy is a wonderful hairdresser
Kristy is a wonderful hairdresser. She always makes my daughter's curls look beautiful.
August 29, 2025
Reply from Chatters Hair Salon - College Square
We're glad you enjoyed your experience! It's wonderful to know that your daughter's curls always look beautiful after her appointments. Thank you for sharing!
Exactly what I wanted!
I had an amazing experience with Christy. She listened to what I asked for and my concerns, gave me great suggestions, and made my experience wonderful. My hair turned out perfect, exactly what I had wanted and hoped for! I will definitely be coming back.
August 25, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear about your amazing experience! It's wonderful that you felt heard and received great suggestions. We appreciate you taking the time to share your feedback; we're so glad your hair turned out perfect. We look forward to seeing you again.
Very happy!!
Reagan was very friendly and took the time to talk and figure out exactly what cut I wanted before starting. I absolutely love the cut she gave me and will book with her again.
August 23, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a positive experience! It's wonderful to know that the stylist's attentiveness helped you achieve the perfect cut. We appreciate your intention to book again.
Josee is awesome
Josee is awesome! She’s knowledgeable and take care of my hair so wonderfully by giving me advice only if I ask for it and she really understands different hair types and how to style it and what is currently trending. Love her!!
August 23, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a positive experience! It's wonderful to know that you appreciate the advice and styling expertise. Thank you for your kind words; we value your feedback!
Reply from Chatters Hair Salon - College Square
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had a wonderful experience with our professional service. Thank you for your positive feedback!
Safiya is a wonderful stylist
Safiya is a wonderful stylist! She always listens and has consistently been able to give great haircuts.
August 22, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you consider our stylist wonderful! It's great to know she consistently provides you with excellent haircuts and listens to your needs.
Just what I wanted
August 15, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you got what you wanted, and we appreciate your feedback!
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you had a wonderful experience! Thank you for sharing your positive feedback; we truly appreciate it.
Reply from Chatters Hair Salon - College Square
We're happy to hear that you enjoyed your recent appointment with us! Thank you for your kind words and for sharing your positive experience.
Reply from Chatters Hair Salon - College Square
We're glad you had a fantastic experience. Thank you for letting us know about your positive experience.
Christy is so great with kids
Christy is so great with kids! They're thrilled with their cuts.
August 19, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that the kids are thrilled with their haircuts and that their experience with our team member was so great! Thank you for your feedback.
Reply from Chatters Hair Salon - College Square
We're happy to hear that the young kids had a great experience. We appreciate you taking the time to leave us this amazing feedback!
Safiya did an amazing job on my hair
Safiya did an amazing job on my hair! I came in with a hair vision that she had never tried before but of course she did an incredible job and I love it! I will definitely be back. Highly recommend her for those looking to do something funky and challenging with their hair
August 6, 2025
Unprompted review
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a wonderful experience! It's great to know that you love your hair and that your stylist did an incredible job bringing your vision to life. We appreciate your recommendation!
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you had a wonderful experience and that you are pleased with your hair. Thank you for your positive feedback!
Thanks you Chelsea
Thanks you Chelsea - great service my hair looks and feels great. See you next time
August 16, 2025
Reply from Chatters Hair Salon - College Square
We appreciate your positive feedback and are so happy that you feel your hair looks and feels great after our service. We look forward to seeing you next time!
My new hair cut
Sofia took the time to really get to know what I wanted in my new hair cut. We also discussed the hair cut as it progressed, making minor adjustments to achieve what I wanted. This was the best experience I had in years. Will be back in 3 months for a touch up for sure.
August 14, 2025
Reply from Chatters Hair Salon - College Square
We're glad you enjoyed your experience. It's wonderful to hear that the attention to detail and collaborative approach resulted in the perfect haircut for you. We appreciate your feedback and look forward to seeing you again!
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