Absolutely loved my experience! The stylist was professional, attentive, and really listened to what I wanted. My hair turned out even better than I imagined – fresh, healthy, and styled perfectly. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My stylist, Rhonda, and I had a good conversation while she did my hair. I had been suffering from headaches weekly with how thick and long my hair was, and she did an amazing job at layering and shor... See more
Company replied
Rhoda is the BEST! Honestly, she is the nicest, most caring and attentive hairdresser I've ever met. I would have given 5 stars BUT the place needs a drastic makeover. It's old, getting runs down, fee... See more
Company replied
Chatters is always welcoming and warm. I've been going there for years and always get a great cut from Rebecca!!
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1365 Woodroffe Avenue, #B, K2G 1V7, Nepean, ON, Canada
- +1 613-225-4247
4.8
Excellent
980 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service
Wonderful service. I loved my stylist, she was genuine, warm and a lovely woman.
July 11, 2025
Reply from Chatters Hair Salon - College Square
We appreciate your wonderful feedback! We're so happy you enjoyed our service and that you found your stylist to be genuine, warm, and lovely.
Friendly staff
Friendly staff, easy to get to location and I always walk away a happy customer! Christy knows her way around a curly head! Thanks for another great cut!
July 10, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear about your positive experiences with our friendly staff and convenient location. We truly appreciate you mentioning your satisfaction with your haircuts. Thanks for the kind words!
Kristy took time to understand what I…
Kristy took time to understand what I wanted in a hair cut and she tried to fix my former stylists errors but was honest about it taking a couple more haircuts to get what I want. She did a fabulous job bringing out my curls with only her fingers!
July 4, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that they took the time to understand your haircut goals and address previous issues. It's wonderful that you appreciated their honesty and skill in enhancing your curls. Thank you for your review!
Chelsea did exactly what I was looking…
Chelsea did exactly what I was looking for! I wanted a beautiful fluffy blowout and I got exactly that. The cut and layers were so perfect !
July 9, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you received the beautiful, fluffy blowout you desired! It's wonderful to know that we achieved the perfect cut and layers for you. Thank you for your positive feedback!
Regan is the best
Regan is the best ! She’s the only hairdresser I’ve found who does my haircut the way I like it! Her only flaw, is that she’s always fully booked! Love her
July 8, 2025
Reply from Chatters Hair Salon - College Square
We appreciate your kind words! It's great to know you consistently love your haircuts. We're so happy you found a stylist whose expertise you value. We will share your feedback!
Enjoyable birthday haircut :)
Always enjoy a haircut, especially with Rhoda, I have full trust in what she will do with my hair and it made me feel like myself again on my birthday! Thanks everyone!
July 5, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you always enjoy your haircuts. It's wonderful that you feel you can trust our team, and we're glad we could help you feel like yourself again on your birthday! Thanks for your positive feedback.
Reply from Chatters Hair Salon - College Square
We're so glad you love the color and that you experienced excellent service! Thank you for sharing your positive feedback with us.
Rebecca is the best there.
July 5, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear about the great experience you had. Thank you for your positive feedback!
Reagan is fabulous
Reagan is fabulous! She was ready for me at the time of my appointment, took the time to discuss my wishes and other options for my style and promised a satisfaction guarantee. The shop is tidy and spacious.
July 2, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you enjoyed your experience! It's great to know that you were pleased with the service and the time spent discussing your style. We appreciate your positive feedback regarding the shop's atmosphere.
Rebecca is very nice
Rebecca is very nice, gets me coffee and does a good job with my hair . Looks all new now
July 2, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you enjoyed your experience! It's great to know that you felt well-cared for and are pleased with your new hairstyle. Thanks for your feedback.
The stylist was very pleasant
The stylist was very pleasant, I felt very comfortable and she understood the style I wanted.
I was pleased to be able to get the appointment as a walkin with only a fifteen minute wait.
July 2, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you felt comfortable with the stylist and that they understood your desired style. We're also glad you were able to get a walk-in appointment with a short wait. Thanks for your feedback!
Chelsea was amazing
Chelsea was amazing! Listened and did exactly what I wanted, only better!
June 29, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a wonderful experience! It's great to know we exceeded your expectations. Thank you for your positive feedback!
Donna is very pleasant and enjoyable to…
Donna is very pleasant and enjoyable to be with while having my hair done.
June 28, 2025
Reply from Chatters Hair Salon - College Square
We're glad you enjoyed your time and found the experience pleasant. Thank you for sharing your positive feedback; we appreciate it greatly!
Reply from Chatters Hair Salon - College Square
We're glad you had such a wonderful experience with our curly hair expertise! Thank you for your positive feedback; it means a lot to us.
Donna was fantastic!
Donna was fantastic!! My first time in a Chatters and my first time having Donna as my stylist and I can confidently say my first time leaving a hair appointment feeling in love with my hair :) Thank you!
June 26, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a wonderful first experience! It's fantastic that you're in love with your hair after your appointment. Thank you for sharing your positive feedback.
Donna listens very well
Donna listens very well : she understood exactly what I wanted. I am very pleased with the results.
June 26, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that the service met your expectations. It's great to know the results aligned with what you wanted, and we appreciate your feedback!
She did a lovely job did many curls and…
She did a lovely job did many curls and helped me find other products at the end
June 25, 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you had a positive experience and that you were pleased with the curls and the product recommendations. We appreciate your feedback!
Rebecca always treats my elderly mother…
Rebecca always treats my elderly mother with kindness and respect. Thank you
June 25, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that your mother is treated with kindness and respect. Thank you for sharing your positive experience; we appreciate it.
Rebecca was ready
Rebecca was ready, did what I asked for, beautifully done and was great to talk to. Couldn't ask for better service.
June 25, 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had such a positive experience! It's wonderful to know that everything was beautifully done and that you enjoyed the conversation. Thank you for your feedback.
Reply from Chatters Hair Salon - College Square
We're so happy you enjoyed our friendly atmosphere and great customer service! We appreciate your positive feedback very much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.