Chatters Hair Salon - Cornwall Centre Reviews 115

TrustScore 4.5 out of 5

4.6

2102 11th Avenue, #17 Cornwall Centre, S4P 3Y6 Regina, SK, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chatters knows how well they are doing. Fantastic. I always feel so much better. I do not have much hair left hehe, but Jolene does not treat me differently. I can walk in feeling ill and depressed,... See more

Company replied

Rated 5 out of 5 stars

The appointment was for my 5 year old son, who struggles meeting new people, and can find the sensory experience of a haircut a bit challenging. The stylist that did my son's hair cut was very patient... See more

Company replied

Rated 4 out of 5 stars

warm greeting when I entered salon, great cut (showed stylist a picture and got what i was expecting) and clean, organized space

Company replied

Rated 5 out of 5 stars

We had great conversation on different topics while she worked on my colour and she did a wonderful job on my hair. Everyone is very personable in the salon...I enjoy coming to you guys.

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 2102 11th Avenue, #17 Cornwall Centre, S4P 3Y6, Regina, SK, Canada

  • +1 306-525-4200

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It.was okay

It.was okay

March 25, 2025
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you so much for taking the time to review your Chatters appointment.

I am sorry to hear that the overall experience was not all positive.
Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

Love this salon

Love this salon, will be back

March 27, 2025
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We're so happy to hear you enjoyed your experience! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Quick cutter

I have had Jolene cut my hair before. She is very personable and easy to talk to. I just show her a picture of what I want and she cuts it. I always keep in mind that it may never look exactly like the picture but it’s a guide. I also like that she is quick.
I have always been satisfied with my cut.

March 19, 2025
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you've had such a positive experience with our stylist. We strive to provide a welcoming and comfortable environment for our clients, and we're glad you found her personable and easy to work with. We're also happy to hear that you're consistently satisfied with your haircuts.

Rated 2 out of 5 stars

The layers that I loved before were not…

The layers that I loved before were not the same as what I’ve got now because I chose any hair stylist option. I shouldn't forget the stylist I had before. My fault!

February 28, 2025
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We appreciate your feedback and understand your disappointment with the recent experience. We strive to provide consistent quality, and we're sorry to hear that your experience didn't meet your expectations.

Rated 5 out of 5 stars
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We're so glad to hear you received exactly what you were looking for! We strive to provide our customers with the best possible experience.

Rated 5 out of 5 stars

Great service

Great service, and nice place to go.

December 4, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you for your kind words! We're so happy to hear that you enjoyed our service and found our location welcoming. We strive to provide a positive experience for all of our customers.

Rated 1 out of 5 stars

When you do an angled bang

When you do an angled bang, it should be done with a razor.my bangs look ridiculous

December 2, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We understand your frustration with the outcome of your haircut. We strive to provide the best possible service to our customers, and we're sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Rated 5 out of 5 stars

Friendly and timely

Friendly and timely. Stylist was easy to talk with regarding my hair cut and style!

November 29, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you for your kind words! We are so happy to hear that you had a positive experience with our stylist. We strive to provide a welcoming and comfortable environment for all of our clients, and it's great to know that you felt heard and understood.

Rated 5 out of 5 stars
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

Friendly and efficient staff.

Friendly and efficient staff.

October 30, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you for your kind review! We are thrilled to hear you had a positive experience with our staff. We appreciate your feedback and look forward to seeing you again soon.

Rated 5 out of 5 stars

Stylist listened to what I wanted and…

Stylist listened to what I wanted and explained what she was doing

October 29, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We appreciate your kind words. We are thrilled to hear that you had a positive experience with our stylist. We strive to provide excellent service and are happy to know that you felt heard and understood.

Rated 5 out of 5 stars

Nisha is awesome

Nisha is awesome! 👏🏻

October 25, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊

Rated 5 out of 5 stars

I had a great experience getting my…

I had a great experience getting my hair cut, got exactly what I wanted today! Thank you Jolene⭐️⭐️⭐️⭐️⭐️

October 19, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We are thrilled to hear that you had a wonderful experience and received the haircut you desired. We appreciate you taking the time to share your positive feedback.

Rated 1 out of 5 stars

I’m very disappointed with my hair cut

I’m very disappointed with my hair cut, the overall visit was very nerve racking, I had a very bad experience with clippers before and my regular stylist uses a straight razor to cut the back but the lady used a clippers and was going all over in different directions and had asked if she could use a razor instead and she stated that they don’t use them their I told her that I had a bad experience with clippers I felt like leaving with my hair unfinished ughh just a distasteful cut.

October 1, 2024
Unprompted review
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We understand your disappointment with your recent haircut. We strive to provide a positive and comfortable experience for all our clients, and it's clear that we fell short of your expectations on this occasion. We value your feedback and will use it to improve our services.

Rated 5 out of 5 stars

Found online booking fast and easy.

Found online booking fast and easy.

September 17, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We're delighted to hear you found our online booking process fast and easy. Thank you for taking the time to share your positive experience.

Rated 5 out of 5 stars

Catie

Catie started great conversation, and she's so fun to talk too! I'll never go anywhere else.

August 26, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

We're thrilled to hear you had such a positive experience! It's wonderful to know you enjoyed your conversation and found it enjoyable. We appreciate your kind words and are glad you'll be returning.

Rated 5 out of 5 stars

Awesome cut

Awesome cut, i got great advice and guidance on my new cut. Super excited

August 19, 2024
Chatters Hair Salon - Cornwall Centre logo

Reply from Chatters Hair Salon - Cornwall Centre

Thank you for your kind words! We're so happy to hear you're excited about your new cut and the advice you received. We strive to provide a personalized experience for each client.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look