Chatters Hair Salon - Durham Centre Reviews 611

TrustScore 5 out of 5

4.8

276 Kingston Road East, L1Z 1G1 Ajax, ON, CA


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Rated 5 out of 5 stars

In the fall of 2025 I randomly chose Raj at Chatter Salon Ajax to take me from shoulder length hair to a pixie cut. She did a great job and I have continued with Raj for 4 followup hair trims. Raj l... See more

Rated 5 out of 5 stars

Amazing! Wonderful Service! I was paired with Anissa during my visit and booked a blowout hair appointment for a wedding. Since I was on a time crunch, I felt nervous and Anissa's professionalism... See more

Company replied

Rated 5 out of 5 stars

Suroya is a wonderful hairstylist, she blended out my previously dyed hair perfectly and gave me a great fresh haircut. Her attention to detail and quality of work is superior to anywhere I’ve been. S... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Raj! She was incredibly nice and attentive, making sure I was comfortable throughout my haircut. Not only did she do an incredible job with my hair, but she also recom... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

611 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Raj at Chatters Ajax

In the fall of 2025 I randomly chose Raj at Chatter Salon Ajax to take me from shoulder length hair to a pixie cut. She did a great job and I have continued with Raj for 4 followup hair trims. Raj listens to her clients, is very skilled and friendly. She is now my go to hairdresser.

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

It's my first time to come here. I booked online to get my daughter's haircut initially. When we got there, I asked if they have an open spot while my daughter is getting her haircut (I didn't see any spot avail online same time as her). Loved that they were able to accommodate me last minute! I got a haircut, my hair coloured and treatment I am very happy with the outcome! I definitely will come back again. Infact I already have my next appt set! Everyone was friendly. Great experience overall!

October 4, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're glad you enjoyed your first visit and that we could accommodate you. It's wonderful to hear you are happy with your haircut, colour, and treatment. Thank you for already booking your next appointment!

Rated 2 out of 5 stars

Left with my hair still wet

Left with my hair still wet. Ended up getting charged more than originally told even though I booked for long thick hair. Paid $90 for a trim and to leave with my “styled hair” wet and frizzy.

October 9, 2025
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Reply from Chatters Hair Salon - Durham Centre

We appreciate you taking the time to share your experience. We're sorry your visit didn't meet expectations, especially regarding the price and styling. We'll review your feedback.

Rated 5 out of 5 stars

Amazing as usual

October 11, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

Sullie is absolutely amazing!

Sullie is absolutely amazing!! I have been coming to her for over three years now and she always does such a great job. Super friendly, personable, and amazing service!

October 10, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear that you consistently have such a wonderful experience! It's great to know that you find the service friendly and personable. Thank you for your amazing feedback!

Rated 5 out of 5 stars

Great stylist who knows and understand…

Great stylist who knows and understand hair (Sydney). All staff was very welcoming and the atmosphere was great. Price was reasonable. Will come back for sure.

October 4, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you had a great experience with our stylist and that you felt welcomed by our staff! We appreciate your feedback regarding our atmosphere and prices.

Rated 5 out of 5 stars

Fabulous Hair Experience!

Catarina gave me a perm and a cut today and she did a fabulous job of it. She is very friendly and is very easy to talk with. Chatters is very clean and bright. All the girls working there are friendly and will also speak with you.
All in all, I highly recommend Chatters for a great experience and also Catarina is a fabulous hairdresser.

October 8, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you had a fabulous experience with your perm and cut. It's wonderful that you found our salon clean and bright, and that our team members were friendly and welcoming. We appreciate your recommendation!

Rated 3 out of 5 stars

Raj was amazing

Raj was amazing. She was so patient with my kids during their cut. Some of the senior staff at the front weren't as helpful or resourceful. They almost sounded like I was inconveniencing them by asking questions.

October 7, 2025
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Reply from Chatters Hair Salon - Durham Centre

We appreciate your feedback. We're happy to hear that your children had a great experience. We'll address your concerns about the front staff to ensure a better experience for everyone.

Rated 5 out of 5 stars

Easy to use website

Love the ability to book online and with the stylist I want! I also like that I can see my appointment history

October 7, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you love the convenience of booking with your preferred stylist online! It's great that you also appreciate having access to your appointment history.

Rated 5 out of 5 stars

Always friendly

Always friendly, great suggestions

September 26, 2025
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Reply from Chatters Hair Salon - Durham Centre

We are happy you found our team friendly and helpful. We appreciate your positive feedback and are glad you enjoyed your experience!

Rated 5 out of 5 stars

Chatters Experience

Kyra was a great stylist - very friendly and helpful with suggestions on my haircut. I'm happy with the service.

October 4, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy that the stylist was friendly and helpful with suggestions for your haircut! We appreciate you letting us know you're happy with our service.

Rated 5 out of 5 stars

Raj is amazing

Raj is amazing. Did my highlights for the second time. Love it. Everyone was so nice.

October 2, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear that you love your highlights! It's wonderful to know that everyone was so nice during your visits. Thank you for your positive feedback!

Rated 5 out of 5 stars

I was in town visiting for 2 nights

I was in town visiting for 2 nights.
I needed a wash and a blow dry.
My hairdresser was kind and gentle.
My hair looked beautiful for a birthday dinner I was going to.

September 26, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you enjoyed your experience while visiting! It's wonderful that your hair looked beautiful for your birthday dinner, and that our hairdresser was kind. Thank you for your feedback.

Rated 5 out of 5 stars

Educated&Experienced

Sullie is great at what she does. Efficient, educated and always suggests something when I’m not sure what I want to do.

October 2, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear about your great experience! We appreciate you mentioning the efficient and educated service and the helpful suggestions provided. Thank you for your review!

Rated 5 out of 5 stars

Hair salon appointment

Very sweet and caring

September 30, 2025
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Reply from Chatters Hair Salon - Durham Centre

We appreciate you sharing your kind words with us; we are so happy to hear that you had such a positive experience.

Rated 5 out of 5 stars

Partial highlights with Raj

I went in for partial highlights today. Raj did an amazing job with a generous amount of foils to blend my greys. She made sure to listen to what I wanted which is a critical part of good customer service. I wanted subtle highlights and she delivered. She took her time to blow dry my hair straight so that I could leave the salon with beautiful hair. I appreciate that I did not feel rushed. I am very happy with the final results.

September 30, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you had a wonderful experience and appreciate the highlights. It's great to know that we met your expectations by listening to your needs and delivering the subtle look you desired. Thank you for your positive feedback!

Rated 5 out of 5 stars

Curl specialist

Sydney was friendly and really took the time to cut my hair making the most for my curls. I am very happy with my hair!

September 28, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear that you had a wonderful experience! It's great that our stylist was friendly and took the time to care for your curls.

Rated 5 out of 5 stars

Kyra makes the experience great

Kyra makes the experience great. She listens to exactly what you prefer. She makes great recommendations too on not just hair but also products. And she's really easy to talk too. Highly recommend.

September 27, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're happy to hear that you enjoyed your experience! It's great to know that you felt heard and that you appreciated the recommendations. We appreciate your high recommendation!

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