Chatters Hair Salon - Empress Street Reviews 255

TrustScore 4.5 out of 5

4.7

675 Empress Street, #1, R3G 3P7 Winnipeg, MB, CA


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Rated 5 out of 5 stars

Angie Hunt is the reason I travel from Flin Flon. She is an amazing stylist and I am always happy with my hair. She takes the time to ensure you are always satisfied.

Company replied

Rated 5 out of 5 stars

Angie consistently reviews with our daughter what her hair vision is, and without pressure gives suggestions or thoughts, and then expertly delivers on point. Always satisfied, whether it is an upkeep... See more

Company replied

Rated 4 out of 5 stars

Stylist understands what the customer wants. Very friendly greeting + guidance to the waiting area; also informs you how long the wait (taken on time). Stylist reviewed my history before beginning. No... See more

Company replied

Rated 5 out of 5 stars

Another perfect haircut and wonderful experience at Chatters on Empress. I just love the way my hair looks and feels after a wash and cut with hairdresser Alla. She is talented, professional and a p... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Angie Hunt!

Angie Hunt is the reason I travel from Flin Flon. She is an amazing stylist and I am always happy with my hair. She takes the time to ensure you are always satisfied.

October 15, 2025
Chatters Hair Salon - Empress Street logo

Reply from Chatters Hair Salon - Empress Street

We're so happy to hear that you're consistently satisfied and that you travel to see our stylist! It's wonderful to know that you appreciate the time taken to ensure your satisfaction. Thank you for your feedback.

Rated 5 out of 5 stars

She did an amazing job🙌 So professional…

She did an amazing job🙌 So professional and friendly. I love my hair — everything was just perfect

October 8, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy to hear that you had such a wonderful experience! It's great to know that you felt your service was professional, friendly, and perfect. Thank you!

Rated 5 out of 5 stars

I like my hairstyle

I like my hairstyle. The hairstylist followed my request and she did very well. We’ll definitely come back.

October 4, 2025
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Reply from Chatters Hair Salon - Empress Street

We're so happy to hear you like your hairstyle and that the stylist fulfilled your request so well! We appreciate your intention to return. Thank you!

Rated 5 out of 5 stars

Angie and Sonel are awesome

Angie and Sonel are awesome. Great customer service

September 30, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy to hear about your awesome experience! Thank you for recognizing our great customer service.

Rated 5 out of 5 stars

Sonal

Sonal. Great service and she listens to what l want.

October 1, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy to hear that you had a great experience and that our service met your needs. Thank you for your positive feedback!

Rated 4 out of 5 stars

Experienced stylist

Stylist understands what the customer wants. Very friendly greeting + guidance to the waiting area; also informs you how long the wait (taken on time). Stylist reviewed my history before beginning. No unwanted chatter.

September 20, 2025
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Reply from Chatters Hair Salon - Empress Street

We're glad you enjoyed your experience. It's great to hear that the stylist understood your preferences and that you appreciated the friendly service and efficient wait time updates. Thank you for your feedback!

Rated 5 out of 5 stars

Sheila is the best

Sheila is the best! She always gives a perfect hair cut, exactly what I ask for and puts alot of care into the styling! I won’t go to anyone else!

September 27, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy to hear that you consistently have such a wonderful experience! It's great to know that you appreciate the attention to detail and care provided during your haircuts. Thanks for your positive feedback!

Rated 5 out of 5 stars

I love my hair

I love my hair! Angie is the most proactive stylist and she makes the salon on Empress shine!

September 23, 2025
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Reply from Chatters Hair Salon - Empress Street

We're glad you enjoyed your experience! It's wonderful to hear that you love your hair and that our stylist made your visit special. Thank you for your feedback!

Rated 5 out of 5 stars

10/10 service from products to…

10/10 service from products to services. Amazing staff, great haircut and unreal selection for new hair potions ✨ will be back!

September 23, 2025
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Reply from Chatters Hair Salon - Empress Street

We're delighted you enjoyed our products and services! It's wonderful to hear you appreciate our staff, haircut, and selection. We look forward to your return!

Rated 5 out of 5 stars

Sonal- professional and just so good at…

Sonal- professional and just so good at colour and giving me tips for achieving the healthiest hair possible.

September 19, 2025
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Reply from Chatters Hair Salon - Empress Street

We're glad you enjoyed your experience! It's wonderful to know the colour service and hair health tips were helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

very helpful Zahra did a great job

very helpful Zahra did a great job. Thank you

September 18, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy to hear that you had a great experience and found our service helpful. Thank you for your positive feedback.

Rated 1 out of 5 stars

3$… environmental charge

The fact that customers are charged 3$ for environmental fee is ridiculous, I cannot bother to come again

September 15, 2025
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Reply from Chatters Hair Salon - Empress Street

We appreciate your feedback and time. We're sorry the environmental fee impacts your decision to return. We'll review this matter.

Rated 3 out of 5 stars

The cost is insane

The cost is insane

September 9, 2025
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Reply from Chatters Hair Salon - Empress Street

We hear your concern about the price, please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

Sheila has been my stylist for 15+…

Sheila has been my stylist for 15+ years. She is always the best listening ear and uses her creativity with colours and cuts. Have never been disappointed

September 13, 2025
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Reply from Chatters Hair Salon - Empress Street

We're so happy to hear that you've had such a positive experience over the years! It's wonderful to know that you appreciate the listening ear and creative talent. We appreciate your feedback!

Rated 5 out of 5 stars

Sonal was amazing

Sonal was amazing! She really did a great job!

September 12, 2025
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Reply from Chatters Hair Salon - Empress Street

We're so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us; we appreciate it.

Rated 5 out of 5 stars

always the best hair cut



always the best hair cut

August 31, 2025
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Reply from Chatters Hair Salon - Empress Street

We're so happy to hear that you consistently have a great haircut experience with us; thank you for your positive feedback.

Rated 4 out of 5 stars

Love being able to walk in and make an…

Love being able to walk in and make an appointment and I usually don’t have to wait for weeks to get in! I love my stylist she knows me and never disappoints! I could not give this 5 stars due to the person who was at the front the other day. She seemed to be either having an off day or had no idea what she was doing - looked like a deer in headlights and well if I had not been a regular I can say I would have left and given up, this was just trying to get an appointment, Either more training is needed with this person or she’s just not the right fit with the company.

September 7, 2025
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Reply from Chatters Hair Salon - Empress Street

We're happy you appreciate the convenient appointment booking and your stylist's expertise. We regret to hear about the front desk experience. We value your feedback and will address this to ensure a better experience for everyone.

Rated 5 out of 5 stars

My test stylist took a little bit…

My test stylist took a little bit longer than other hair salons, but it was absolutely worth it. My wife loved it and that’s why I would go back and recommend it.

September 6, 2025
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Reply from Chatters Hair Salon - Empress Street

We're glad to hear that you found the experience worth the extra time! It's wonderful that your wife loved the result. We appreciate your recommendation and feedback!

Rated 1 out of 5 stars

Was not pleased with the service

Was not pleased with the service. My daughter’s hair is uneven. Will not go back to that person…. Cut MY hair too short even after discussing the length….TWICE

August 30, 2025
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Reply from Chatters Hair Salon - Empress Street

We regret that the service did not meet your expectations, and we appreciate your feedback. We'll address your concerns about the haircuts with our team.

Rated 5 out of 5 stars

Shelagh did a great job!

Shelagh listened to my request for a shorter cut - layered Bob cut - and did a great job! I feel much better about my hairstyle. Thanks!

September 6, 2025
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Reply from Chatters Hair Salon - Empress Street

We appreciate your feedback and are so glad to hear that you are happy with your new layered bob! It's wonderful that you feel better about your hairstyle.

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