Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up wit... See more
Location
Switch location1800 Sheppard Avenue East, #1088, M2J 5A7 Toronto, North York, CA
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See what reviewers are saying
I had an amazing experience at Chatters at Fairview Mall! Sophia gave me the perfect cut, paying attention to every detail I wanted. She really listened to what I was looking for and delivered even be... See more
Company replied
Sophia Chung from Fairview Mall never fail to go above and beyond to her clients to have a good hair colouring treatment. I experienced a comfortable treatment and received a good advice about which h... See more
Company replied
Everytime I go to chatters in Fairview mall. I always have the best experience. Emma did my hair today and did such a wonderful job! She took her time, listened to what I wanted and did an amazing job... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1800 Sheppard Avenue East, #1088, M2J 5A7, Toronto, North York, Canada
- +1 416-497-9234
4.5
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently visited Emma for a haircut…
I recently visited Emma for a haircut and color, and I was truly impressed by her work, professionalism, and warm personality. The coloring I requested was quite challenging and difficult , yet she patiently explained every step to me and put in her utmost effort to ensure I was completely happy with the result. Her dedication, skill, and attention to detail are remarkable. I highly recommend her to anyone looking for exceptional hair services—you’ll be in the best hands with Emma. Thanks a lot Emmajoon .
August 9, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you were so impressed with your recent haircut and color! It's wonderful to know that you felt your stylist was professional and attentive. We appreciate your recommendation and are glad you were happy with the results. Thank you for your kind words!
Love everything about the salon and the…
Love everything about the salon and the staff! Super clean work
They became my favourite spot to do my hair
August 2, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're delighted you love our salon, staff, and clean work! It's wonderful to hear we've become your favorite place for your hair. We appreciate your positive feedback!
My hair was totally fizzy just after…
My hair was totally fizzy just after the blow dry!
August 2, 2025
Reply from Chatters Hair Salon - Fairview Mall
Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.
Emma did a terrific job on my eyebrows!
August 7, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had a terrific experience with your eyebrows. Thank you for sharing your positive feedback with us!
I always have the best services
I always have the best services. The stuff are very freindly.
August 4, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you consistently have great experiences! We appreciate your kind words about our team and your positive feedback.
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had such an amazing experience, and we appreciate you sharing your positive feedback with us!
Great stylist
Got a nice haircut and the salon staff was welcoming. It was difficult to communicate with the stylist because of a language barrier, the salon should provide a translator for their non English speaking staff. That being said, the stylist’s skills were excellent!
July 25, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're glad you enjoyed your haircut and found our staff welcoming. We appreciate your feedback regarding the language barrier and will explore ways to improve communication for all our clients. Thank you!
Excellent Service
This was my 8th visit to Chatters, 6th with Sophia C. As usual, she did a great job on my hair. I love the scalp massage!
July 24, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you consistently have great experiences! It's wonderful that you enjoy your visits and the scalp massage. We appreciate your continued patronage and feedback.
I had a great haircut
I had a great haircut, stylist listened to what I wanted and styled my hair nicely!
July 16, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're so happy to hear the stylist listened to your preferences and styled your hair nicely! Thank you for letting us know about your great haircut experience!
BAD EXPERIENCE / NOT GOOD HAIRSTYLIST
This is the salon that I've been going for more than 3 times and everything's good, but on Sunday July 20 it was a bad experience, one of the stylist that was assigned to me is very bad, she doesn't know how to speak in English and doesnt understand anything, it's fine with me if it's a stylist that doesn't know how to speak in English but knows what she's doing, but this stylist doesn't also know what she's doing! Goodd thing there's a stylist that is telling her what to do but without her she doesn't clearly know what she's doing! She's about to colour my bleached hair right away without toning it omg! And it took almost 3 hours just to colour my hair! Chatter's I hope you can do better!
July 20, 2025
Reply from Chatters Hair Salon - Fairview Mall
Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.
I like the way they treated me
I like the way they treated me, and my hair was lovely, but it is expensive, specially b va se my hair is quite short
July 7, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're glad you appreciated our service and your lovely hair. We acknowledge your feedback regarding the pricing, especially considering your hair length, and we appreciate you bringing this to our attention.
Great Experience!
Had a great experience. Easy to book online and very happy with the service.
July 14, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're so happy to hear that you found it easy to book online and that you were very happy with the service you received! Thanks for the positive feedback.
Reply from Chatters Hair Salon - Fairview Mall
We appreciate you sharing your experience! We are so glad to hear you enjoyed your haircut and our service. Thank you!
Sophia is really good with men's…
Sophia is really good with men's haircut. Meticulous and perfectionist.
July 20, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had such a positive experience! It's great to know that you appreciated the attention to detail in the haircut. Thank you!
Roqia cut my hair for the second time
Roqia cut my hair for the second time, and the result was amazing—exactly what I wanted! Thank you so much, Roqia!
July 20, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had another amazing experience! It's wonderful to know we achieved the results you wanted. Thank you for your positive feedback!
Very approachable salon
Very approachable salon. Beautiful cut my hair. Also very good they offer some drinks. Thank you for the team.
July 19, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you found our salon approachable and that you love your haircut. We're also glad you enjoyed our drinks. Thank you for your feedback!
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had such a wonderful experience. Thank you for your kind words, and we look forward to seeing you again!
Great service and I love my results every time!
Thank you as always to Sophia! She is always on time and she knows my hair well. My daughter and girlfriends book with her too :) See you next time!
July 15, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're happy to hear that you had a great experience. Thank you for your continued support and positive feedback!
My review
The workers there were very kind and caring. I am very happy for the result of my haircut.
July 6, 2025
Reply from Chatters Hair Salon - Fairview Mall
We're delighted to hear that our workers were kind and caring! We appreciate you sharing your positive feedback and are very happy you love your haircut.
Reply from Chatters Hair Salon - Fairview Mall
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
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