Clean, friendly, courteous environment. I do miss Archie. He was a good communicator. Guess, each person has their own style. The new stylist's communication style left me with the impre... See more
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See what reviewers are saying
Your master stylist Valerie has been cutting my hair for many years. Her skills and service are excellent, and this visit was no exception! Please see previous reviews for details.
Company replied
I’ve bounced around between different hairdressers for years because no one ever seemed to deliver what I actually wanted. Since going to Hemang, that’s completely changed. He listens, he gets it rig... See more
Company replied
My daughter wanted vibrant blue and purple highlights, and WOW!! Hermang knocked it out of the park! The blues and purples blended beautifully, are so vibrant and it is so tastefully done! Hermang did... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
16041 24 Avenue, #80, V3S 9H7, Surrey, BC, Canada
- +1 778-294-4410
4.7
Excellent
925 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Valerie is the Best!!!
Your master stylist Valerie has been cutting my hair for many years. Her skills and service are excellent, and this visit was no exception! Please see previous reviews for details.
October 10, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you consistently have excellent experiences. We appreciate you taking the time to share your positive feedback regarding the skills and service you receive. Thank you!
Clean
Clean, friendly, courteous environment.
I do miss Archie. He was a good communicator.
Guess, each person has their own style. The new stylist's communication style left me with the impression that she thought I did not understand English. In reality, I am fluent in English and French.
October 10, 2025
Reply from Chatters Hair Salon - Grandview Corners
We appreciate your feedback and are glad you found our environment clean and friendly. We'll address your concerns about the new stylist's communication style. We value clear communication with everyone. We're sorry you miss the previous employee.
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you found our service professional and personable. Thank you for your positive feedback; it means a lot to us.
Great personable professional highly recommend Valerie service
Great personable professional service. Valerie knows what she’s doing. Great job.
October 16, 2025
Reply from Chatters Hair Salon - Grandview Corners
We appreciate you sharing your experience with us! We're so happy to hear that you found the service personable, professional, and great.
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had a terrific experience! We appreciate you taking the time to leave us this wonderful feedback.
Mediocre experience.
October 7, 2025
Reply from Chatters Hair Salon - Grandview Corners
Thank you for the feedback, we're sorry your experience was mediocre. Please contact the manager if you have any more to discuss.
Great cut and colour
Sandy gave me a great cut and colour. This was my first colour with her, and second cut. She listened to how I like my hair cut and I’m very pleased with the results.
October 9, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you received a great cut and color! We appreciate your positive feedback and are so glad that our team member listened to your preferences and that you're pleased with the results.
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had a great experience with Inderjit! Thank you for your positive feedback; we appreciate it very much.
Sonia P. is wonderful
Highly recommend Sonja P.! She was lovely and did a great job on my hair.
October 7, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're so glad to hear that you had a great experience and that you appreciated the wonderful job on your hair. Thank you for your positive feedback!
I got an appointment same day and it…
I got an appointment same day and it was exactly what I needed. A great refresh
October 12, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you were able to get a same-day appointment and that it provided the refresh you needed. Thank you for your positive feedback!
Clear plan on what was going to happen…
Clear plan on what was going to happen with my hair and how we would achieve what I wanted. Sarita was knowledgeable and listened to what I wanted. I finally have the colour blended properly, after I have been struggling to get this look at other salons
October 9, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had a great experience! It's wonderful that the plan was clear and tailored to your hair goals. We're so glad we could finally give you the properly blended color you desired. Thanks for your positive feedback!
Meek
Meek, Grandview in Surrey, took his time to perfect cutting and coloring… he gave options and suggestions as well which made my visit exceptional…
October 11, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had such a wonderful experience with Meet! It's great to know that the care taken with your cut and color, along with the helpful suggestions, made your visit exceptional. Thanks for your feedback!
Inder is always so conscientious and…
Inder is always so conscientious and helpful.
It is always a positive experience when I go in for my haircut
October 10, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're so glad to hear that you find the service conscientious and helpful! We appreciate you sharing that you always have a positive experience when you get your haircut.
Aliyaah, Stylist and front Staff know there products
Staff know hair products well, and services offered extremely well.
I'll be back to see Hair Stylist: Aliyaah
October 10, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that the staff's knowledge of hair products and services impressed you! We appreciate your intention to return. Thanks!
Inder is terrific
Inder did a fabulous job on cutting and colouring my hair -- just how I wanted it done.
October 10, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had a fabulous experience and that your hair was cut and coloured just how you wanted. Thank you for your positive feedback!
Sonja listened to what I was looking…
Sonja listened to what I was looking for - she made some suggestions - love my cut and style!!! Would definitely book again with Sonja.
October 9, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you felt heard and loved the suggestions for your cut and style! We appreciate your feedback and look forward to your next booking.
Great highlights/Cut
Great highlights. Aliyaah really took her time and made sure my hair wouldn’t break. Love the colour. She gave me exactly what I wanted. Very friendly l, kept asking me if I wanted anything and made sure I was happy with my hair before I left. I will definitely have Aliyaah do my hair again!
October 9, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you love your highlights! It's wonderful that she took the time to ensure your hair's health and that you were happy with the color. We appreciate you mentioning her friendly service. We look forward to seeing you again!
Very friendly, good cutto wait a bit until stylist…
Had to wait a bit until stylist available, but she gave me a really nice cut. Thanks!
October 6, 2025
Reply from Chatters Hair Salon - Grandview Corners
We appreciate you sharing your experience and are happy to hear that you are pleased with your haircut. We apologize for the wait. Thank you!
Chatter's Promotion
Chatters had a promotion for a 50% discount on a hair cut. But it turns out that you needed to have a hair cut and colour for the promotion to be honoured.
The promotion could have been more clear on the criteria for the discount.
October 6, 2025
Reply from Chatters Hair Salon - Grandview Corners
Hi Tony, I believe the stylist misunderstood the coupon for your appointment. Please give the salon a call at your convienence.
Inder was very precise in cutting my…
Inder was very precise in cutting my hair and took the time to explain and listen to exactly what I wanted. She took her time and did not rush the process. She did a great job! Thank you
October 4, 2025
Reply from Chatters Hair Salon - Grandview Corners
We're happy to hear that you had a great experience! We appreciate that the stylist was precise and attentive to your needs. Thank you for your positive feedback; we value it greatly!
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