Chatters Hair Salon - Grasslands Reviews 190

TrustScore 4.5 out of 5

4.7

4637 Gordon Road, S4W 0B7 Regina, Saskatchewan, CA


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Rated 5 out of 5 stars

I had moved to Regina last year, and hadn't had my hair cut since my move. I told the stylist at Chatters that I'm on the autism spectrum, and part of why I have been putting off getting a haircut wa... See more

Company replied

Rated 5 out of 5 stars

If you want a stylist that is courteous, caring but most of all is not happy unless the client is, ask for Stephen. Very talented stylist!!! Loving my highlights, color is amazing .

Rated 5 out of 5 stars

They work as a team and ask for advice along the way. I ended up with a partial foil that looks fantastic and couldn't be happier with the style. The salon is kept clean and stocked with any product... See more

Company replied

Rated 5 out of 5 stars

Bright, clean, spacious, lots of parking, convenient location, big windows providing natural light, coffee provided. Chenoa M. is a star as she is friendly and great at her job.

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 4637 Gordon Road, S4W 0B7, Regina, Saskatchewan, Canada

  • 13062712470

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Teamwork and Great Results

They work as a team and ask for advice along the way. I ended up with a partial foil that looks fantastic and couldn't be happier with the style. The salon is kept clean and stocked with any product you'd need. I just appreciated the talk was kept to a minimum and the work didn't stop - as sometimes can happen. Great atmosphere amongst colleagues.

July 13, 2025
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Reply from Chatters Hair Salon - Grasslands

We're so happy to hear that you love your partial foil and new style! It's wonderful knowing that you appreciated the team's collaborative work, the salon's cleanliness, and the efficient service. Thank you for your feedback!

Rated 5 out of 5 stars

It was great experience

It was great experience, I loved it!!!!!!!!! Fabulous job by Ella.

July 13, 2025
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Reply from Chatters Hair Salon - Grasslands

We're happy to hear that you had a great experience! We appreciate your positive feedback and are glad you loved the fabulous job.

Rated 2 out of 5 stars

Service was on time friendly person but…

Service was on time friendly person but would be careful cutting new clients and length indicated don’t cut side hairs and they were cut for blending purposes… not much but cut

July 12, 2025
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Reply from Chatters Hair Salon - Grasslands

We appreciate your feedback and are sorry the haircut wasn't quite what you expected. We'll discuss your experience to ensure we better serve our clients in the future.

Rated 5 out of 5 stars

Detailed and took great care with my…

Detailed and took great care with my hair

July 11, 2025
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Reply from Chatters Hair Salon - Grasslands

We're glad you enjoyed your experience, and we appreciate your positive feedback. Thank you for letting us know we took great care.

Rated 5 out of 5 stars

Britney is amazing always

Britney is amazing always. She makes my hair look amazing!

July 11, 2025
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Reply from Chatters Hair Salon - Grasslands

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Stylist was awesome

Stylist was awesome! Did a great job with my haircut and was chatty and fun!

June 30, 2025
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Reply from Chatters Hair Salon - Grasslands

We're glad you enjoyed your haircut! It's wonderful to hear that the stylist was so skilled, fun, and engaging. Thank you for sharing your positive experience!

Rated 2 out of 5 stars

The overall experience was poor…

The overall experience was poor although the haircut itself was fine.

I had a pre-booked scheduled appointment with a specific stylist for a medium haircut. My appointment was for 1:30 and I arrived about 5 minutes early. I was not called to the stylist’s chair until 2:05 (unacceptable). The whole point of pre-booking rather than just walking in is to get in at the scheduled time (or within a few minutes). No explanation was given for the delay.

The stylist cut my hair dry (which is fine, some stylists prefer that method). However, she then proceeded to style my hair without even offering to wash my hair (unacceptable). The haircut I booked normally includes a wash, cut and style. Other stylists either wash at the beginning before cutting, or wash after the dry-cut before styling. Not even offering a wash is not appropriate.

July 1, 2025
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Reply from Chatters Hair Salon - Grasslands

We appreciate you sharing your experience. We're sorry to hear about the delay and that the service didn't meet expectations regarding the hair wash. We'll review your feedback to improve our appointment scheduling and service procedures.

Rated 5 out of 5 stars

Shania does a great job

Shania does a great job! She takes her time and gives a very good haircut.

June 21, 2025
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Reply from Chatters Hair Salon - Grasslands

We're happy to hear that you had a great haircut experience with Chenoa! We appreciate you taking the time to share your positive feedback about the service. Hope to see you back soon!

Rated 5 out of 5 stars

My hair dresser was new but really…

My hair dresser was new but really great. Asked for help when needed

June 28, 2025
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Reply from Chatters Hair Salon - Grasslands

We're glad you enjoyed your experience. It's wonderful to hear the new team member provided great service and sought assistance when required. Thanks for the feedback!

Rated 5 out of 5 stars

Brittany was so awesome

Brittany was so awesome. She asked lots of questions about my hair before styling it and told me the concerns she had about the style I wanted. She confirmed I was happy with what I was seeing through the whole process. 100% recommend her!

June 28, 2025
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Reply from Chatters Hair Salon - Grasslands

We're so happy to hear that you enjoyed your experience! It's wonderful that you felt heard and that you were happy with the service you received. We appreciate you taking the time to share your feedback. Hope to see you back in Brittany's chair!

Rated 5 out of 5 stars

Brittany did a fantastic job on my…

Brittany did a fantastic job on my brows!! It’s great to have this new service at the salon!!

June 18, 2025
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Reply from Chatters Hair Salon - Grasslands

We're so happy to hear that you had a fantastic experience and that you are pleased with the brow service. We appreciate you sharing your feedback with us!

Rated 5 out of 5 stars

My stylist got to know me and my hair needs

My stylist took the time to get to know me, my hair, my hair challenges and the look that I want. She not only provided advice on cutting and styling, but also advised on products best for my hair and within my budget.

June 24, 2025
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Reply from Chatters Hair Salon - Grasslands

We're delighted to hear about your positive experience! It's wonderful that the stylist understood your needs and provided tailored advice on cuts, styles, and budget-friendly products. We appreciate your feedback!

Rated 5 out of 5 stars

Ella did a great job on my hair cut and colour

Ella did a great job on my , hair both the haircut and colour. She is particular about her work and I was completely satisfied with the cut and colour .

June 12, 2025
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Reply from Chatters Hair Salon - Grasslands

We're happy to hear that you were completely satisfied with your recent haircut and color. We appreciate you mentioning the attention to detail. Thank you for your positive feedback!

Rated 1 out of 5 stars

Over 45 minute wait past appointment…

Over 45 minute wait past appointment time

June 7, 2025
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Reply from Chatters Hair Salon - Grasslands

We apologize for the extensive wait. We appreciate your feedback and will review our appointment scheduling.

Rated 5 out of 5 stars

Perfect cut, and so kind

The stylist, Ella, was so friendly, I showed her a couple photos and she made suggestions based on my hair. I have my university graduation next week and I asked her to show me something that is easy and cute to do with my hair as I have to be there by 8am. She explained a couple of curling techniques and step by step showed me how to do a cute half up style I could do by myself in under 10 minutes! Thank you so much Ella!

June 8, 2025
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Reply from Chatters Hair Salon - Grasslands

Nicole,

We are so happy to hear about your positive experience! It's wonderful to know that you felt comfortable with the stylist and that they took the time to understand your needs. We appreciate you sharing your feedback and are glad that you are happy with the styling advice.

grasslands, Chatters Hair Salon

Rated 5 out of 5 stars

Thumbs up

I had moved to Regina last year, and hadn't had my hair cut since my move. I told the stylist at Chatters that I'm on the autism spectrum, and part of why I have been putting off getting a haircut was due to my sensory issues. My stylist took this in stride and was very patient with me, helped me understand what she recommended and why, and checked in frequently to make sure I was doing ok. The whole process was very low-key and friendly, and has gone a long way towards alleviating my haircut anxiety. Many thanks!

May 30, 2025
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Reply from Chatters Hair Salon - Grasslands

Sandra N,

We appreciate you sharing your experience. We're happy to hear that your stylist was so patient and understanding of your sensory issues. We're glad we could help alleviate your haircut anxiety and provide a low-key, friendly experience. Thank you!

grasslands, Chatters Hair Salon

Rated 5 out of 5 stars

I walked in and asked if there was an…

I walked in and asked if there was an experienced stylist available. I was severed immediately by Ella. Thank you Ella for my new do!! I will be back. Love my new cut and style.

June 4, 2025
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Reply from Chatters Hair Salon - Grasslands

Sheila,

We're happy to hear that you had a great experience! It's wonderful that we could provide you with a stylist who met your needs, and we appreciate your kind words. We look forward to seeing you again!

Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my haircut and I was given some good tips on how to get my hair ready for styling myself for my upcoming wedding.

June 4, 2025
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Reply from Chatters Hair Salon - Grasslands

Patricia,

We're glad you enjoyed your haircut and found the styling tips helpful for your wedding. We appreciate you taking the time to share your positive experience!

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