Cathy, as always you are my favourite hairstylist, both my girls are now customers for life. Janene’s hair looks fabulous and she enjoyed meeting you. Thank you for always being the best in the busi... See more
Company replied
Location
Switch location645 Lansdowne Street West, #244, K9J 7Y5 Peterborough, ON, CA
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See what reviewers are saying
My experience was great everyone was friendly and happy I just want to know why my husband Gary Brett's name is on this, i Janet Brett was the person that was there and my husbanD passed away last... See more
Company replied
Kim is so good at her job ! Great at knowing hair colours , styles , cuts so well for her clients!! Plus such a great personality she has always aims to please us !! Definitely our favourite gal !!
Company replied
Rachel was amazing with Naomi. Naomi is a toddler and wasnt too happy about getting her hair cut but Rachel was asking her questions and was really nice and pleasant. Rachel also gave her the exact cu... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
645 Lansdowne Street West, #244, K9J 7Y5, Peterborough, ON, Canada
- +1 705-745-7419
4.7
Excellent
482 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great haircut by Kim and all staff are…
Great haircut by Kim and all staff are very friendly and professional
October 9, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're so happy to hear that you enjoyed your haircut and found our staff friendly and professional. We appreciate you sharing your positive experience!
Reply from Chatters Hair Salon - Lansdowne Place
We're so happy to hear that you had such a wonderful experience! Thank you for taking the time to share your positive feedback with us.
Christine always does such an amazing…
Christine always does such an amazing job! Love my new fall colour.
October 11, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're so happy to hear that you love your new fall color! Thank you for your kind words; we appreciate your positive feedback very much.
Stylist did an excellent job
Stylist did an excellent job. Took the time to fuss with it. She takes pride in her creation
October 9, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that you had a great experience! It's wonderful to know the stylist's dedication was evident and you appreciated the attention to detail. Thanks!
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that you had an amazing experience! We appreciate your positive feedback and look forward to seeing you again.
Reply from Chatters Hair Salon - Lansdowne Place
Thank you for taking the time to leave a review. We look forward to seeing you again!
Reply from Chatters Hair Salon - Lansdowne Place
We're so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us.
10/10 brow tinting
September 30, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're so glad you loved your brow tinting experience; we appreciate your perfect rating and feedback!
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that your experience was quick and met your expectations. Thank you for your positive feedback; we appreciate it!
As usual Alex did a great job styling…
As usual Alex did a great job styling my hair. Thx for the great service!
September 26, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that you received great service! It's wonderful to know our stylist did such a great job styling your hair; we appreciate the feedback!
Reply from Chatters Hair Salon - Lansdowne Place
We are so glad that you had such a wonderful experience with our customer service. Thank you for your positive feedback.
Reply from Chatters Hair Salon - Lansdowne Place
We're so happy to hear that you've had such a consistently positive experience with Cathy over the years. Thank you for your continued support!
Loved the reaction!
When people see you after your hair appointment and seem speechless you know that your stylist has chosen your colour perfectly!
September 19, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that your hair colour is perfect and that others noticed it! It's wonderful when a stylist's expertise shines through so clearly. Thank you for your positive feedback!
Two stylists and one was horrible
My two girls saw two different hair stylists at the same time. I am horrible with names but one was older and one younger. The older stylist was 5 stars! The younger one I would give a 1-2. When she washed my daughters (Alexis) hair she missed the underside completely, I showed her a photo and had to ask twice to cut like the picture. It was choppy, and she seemed to have no idea what she was doing. I asked for layers and didn’t get. The hair cut was a mess. I had to fix it myself when we got home. I wouldn’t even know she had any training. AND I had booked a specific stylist and neither of my girls got her….she wasn’t even there and she was the one I wanted and booked specifically. I will NOT be returning. I have triplets and your salon just lost all 3 of them.
September 16, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We appreciate you sharing your experience. We're sorry to hear about the inconsistencies in service and that the haircut didn't meet your expectations. We also regret that the stylist you booked was unavailable. We'll address your concerns with our team to ensure better consistency and accuracy in the future. Thank you for your feedback.
Reply from Chatters Hair Salon - Lansdowne Place
We are so glad you had a great experience. We will make sure to let Kim know!
Very friendly staff and received a…
Very friendly staff and received a great haircut! Will definitely go back.
September 8, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're delighted to hear that you found our staff very friendly! It's great to know that you received a great haircut, and we look forward to seeing you again.
great service!
great service, very prompt and punctual. Christine, Rowan (?) and the rest of the staff were kind and welcoming. My hair looks fabulous! I would definitely go back :)
September 5, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're delighted to hear that you received great service and that our team was kind and welcoming! We're so glad your hair looks fabulous, and we appreciate your intention to return!
Reply from Chatters Hair Salon - Lansdowne Place
We are so glad you had a great experience with Rachel! Thank you for your feedback and hope to see you again.
I always get great service and everyone…
I always get great service and everyone is so friendly. Today was with Wendy and she was great and my hair looks amazing. I have had Kim and Kathy as well cutting my hair and they were great to and gave me a great cut.
September 3, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that you consistently get great service and find everyone friendly! It's wonderful to know that you are pleased with your hair. We appreciate you taking the time to share your feedback.
I always have a wonderful experience at…
I always have a wonderful experience at Chatters. Cathy is my go to hairstylist and she always does a wonderful job.😊
August 31, 2025
Reply from Chatters Hair Salon - Lansdowne Place
We're happy to hear that you consistently have a wonderful experience at our salon with Cathy. We appreciate you sharing your positive feedback regarding your hairstylist's excellent work!
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