Chatters Hair Salon - Lansdowne Place Reviews 482

TrustScore 4.5 out of 5

4.7

645 Lansdowne Street West, #244, K9J 7Y5 Peterborough, ON, CA


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Rated 5 out of 5 stars

Cathy, as always you are my favourite hairstylist, both my girls are now customers for life. Janene’s hair looks fabulous and she enjoyed meeting you. Thank you for always being the best in the busi... See more

Company replied

Rated 5 out of 5 stars

My experience was great everyone was friendly and happy I just want to know why my husband Gary Brett's name is on this, i Janet Brett was the person that was there and my husbanD passed away last... See more

Company replied

Rated 5 out of 5 stars

Kim is so good at her job ! Great at knowing hair colours , styles , cuts so well for her clients!! Plus such a great personality she has always aims to please us !! Definitely our favourite gal !!

Company replied

Rated 5 out of 5 stars

Rachel was amazing with Naomi. Naomi is a toddler and wasnt too happy about getting her hair cut but Rachel was asking her questions and was really nice and pleasant. Rachel also gave her the exact cu... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 645 Lansdowne Street West, #244, K9J 7Y5, Peterborough, ON, Canada

  • +1 705-745-7419

4.7

Excellent

TrustScore 4.5 out of 5

482 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great haircut by Kim and all staff are…

Great haircut by Kim and all staff are very friendly and professional

October 9, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so happy to hear that you enjoyed your haircut and found our staff friendly and professional. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Michelle is amazing

Michelle is amazing! Highly recommend going to see Michelle!

October 11, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so happy to hear that you had such a wonderful experience! Thank you for taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Christine always does such an amazing…

Christine always does such an amazing job! Love my new fall colour.

October 11, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so happy to hear that you love your new fall color! Thank you for your kind words; we appreciate your positive feedback very much.

Rated 5 out of 5 stars

Stylist did an excellent job

Stylist did an excellent job. Took the time to fuss with it. She takes pride in her creation

October 9, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that you had a great experience! It's wonderful to know the stylist's dedication was evident and you appreciated the attention to detail. Thanks!

Rated 5 out of 5 stars

Wendy was amazing!

Wendy was amazing!! Great haircut. Will be back for sure.

October 8, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that you had an amazing experience! We appreciate your positive feedback and look forward to seeing you again.

Rated 5 out of 5 stars

Great service

Great service

October 3, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

Thank you for taking the time to leave a review. We look forward to seeing you again!

Rated 5 out of 5 stars

Alex is an amazing hairstylist

Alex is an amazing hairstylist! Thank you

September 30, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

10/10 brow tinting

September 30, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so glad you loved your brow tinting experience; we appreciate your perfect rating and feedback!

Rated 5 out of 5 stars

Great experience!

Great experience! Quick, and exactly what I asked for.

September 28, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that your experience was quick and met your expectations. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

As usual Alex did a great job styling…

As usual Alex did a great job styling my hair. Thx for the great service!

September 26, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that you received great service! It's wonderful to know our stylist did such a great job styling your hair; we appreciate the feedback!

Rated 5 out of 5 stars

Above and beyond great customer service.

Above and beyond great customer service.

September 22, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We are so glad that you had such a wonderful experience with our customer service. Thank you for your positive feedback.

Rated 5 out of 5 stars

Cathy

Cathy is great. Been coming to her for years.

September 20, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're so happy to hear that you've had such a consistently positive experience with Cathy over the years. Thank you for your continued support!

Rated 5 out of 5 stars

Loved the reaction!

When people see you after your hair appointment and seem speechless you know that your stylist has chosen your colour perfectly!

September 19, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that your hair colour is perfect and that others noticed it! It's wonderful when a stylist's expertise shines through so clearly. Thank you for your positive feedback!

Rated 5 out of 5 stars

Two stylists and one was horrible

My two girls saw two different hair stylists at the same time. I am horrible with names but one was older and one younger. The older stylist was 5 stars! The younger one I would give a 1-2. When she washed my daughters (Alexis) hair she missed the underside completely, I showed her a photo and had to ask twice to cut like the picture. It was choppy, and she seemed to have no idea what she was doing. I asked for layers and didn’t get. The hair cut was a mess. I had to fix it myself when we got home. I wouldn’t even know she had any training. AND I had booked a specific stylist and neither of my girls got her….she wasn’t even there and she was the one I wanted and booked specifically. I will NOT be returning. I have triplets and your salon just lost all 3 of them.

September 16, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We appreciate you sharing your experience. We're sorry to hear about the inconsistencies in service and that the haircut didn't meet your expectations. We also regret that the stylist you booked was unavailable. We'll address your concerns with our team to ensure better consistency and accuracy in the future. Thank you for your feedback.

Rated 5 out of 5 stars

Very friendly staff and received a…

Very friendly staff and received a great haircut! Will definitely go back.

September 8, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're delighted to hear that you found our staff very friendly! It's great to know that you received a great haircut, and we look forward to seeing you again.

Rated 5 out of 5 stars

great service!

great service, very prompt and punctual. Christine, Rowan (?) and the rest of the staff were kind and welcoming. My hair looks fabulous! I would definitely go back :)

September 5, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're delighted to hear that you received great service and that our team was kind and welcoming! We're so glad your hair looks fabulous, and we appreciate your intention to return!

Rated 5 out of 5 stars

Rachel was great!

Rachel was great!

August 29, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We are so glad you had a great experience with Rachel! Thank you for your feedback and hope to see you again.

Rated 5 out of 5 stars

I always get great service and everyone…

I always get great service and everyone is so friendly. Today was with Wendy and she was great and my hair looks amazing. I have had Kim and Kathy as well cutting my hair and they were great to and gave me a great cut.

September 3, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that you consistently get great service and find everyone friendly! It's wonderful to know that you are pleased with your hair. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I always have a wonderful experience at…

I always have a wonderful experience at Chatters. Cathy is my go to hairstylist and she always does a wonderful job.😊

August 31, 2025
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Reply from Chatters Hair Salon - Lansdowne Place

We're happy to hear that you consistently have a wonderful experience at our salon with Cathy. We appreciate you sharing your positive feedback regarding your hairstylist's excellent work!

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