The hair dresser took extra attention to detail, dealing with my 7 year old and 10 year old daughter. Not only did she particularly cut a shoulder length bob for my youngest, she squeezed my oldest... See more
Company replied
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See what reviewers are saying
Tracy did a wonderful job on my hair cut, I walked out feeling fresh and beautiful!! My hair had so much dead ends, breakage and otherwise just ickiness but she managed to make it soft, healthy and s... See more
Company replied
The hairdresser was very kind and helpful with teaching how to style the hair afterwards. She checked in regularly before making any changes and explained everything.
Company replied
Always a wonderful experience! Erin is the most spectacular lady you will ever meet! She listens to what you want, knows what she's talking about and will make you feel like the most important perso... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1349 Lasalle Boulevard, #17, P3A 1Z2, Greater Sudbury, ON, Canada
- +1 705-524-6513
4.8
Excellent
1K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it was great
October 15, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
Thank you for the positive review, we are happy you found your experience at Chatters Sudbury great!
Please correct my last name
Please correct my last name
It is spelt Kesek.
Thank you
Angie Kesek
September 24, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We appreciate you bringing this to our attention. We will ensure that your last name is corrected to Kesek in our records. Thank you.
Stylist is knowledgeable and trust her…
Stylist is knowledgeable and trust her recommendations.
October 12, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We appreciate you sharing your experience! We're so happy to hear you trust our stylist's expertise and recommendations.
My hair looks great exactly what i asked for
She did an excellent job with the colouring it’s perfect
October 10, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that the coloring was perfect! Thank you for taking the time to share your positive experience with us!
Reply from Chatters Hair Salon - New Sudbury Centre
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found Sierra helpful and friendly!
Reply from Chatters Hair Salon - New Sudbury Centre
We're glad you found it worth the money. We appreciate your feedback about our staff.
The stylist!
The stylist! Allowing your stylist to be themselves! My daughter had a great experience and left happier than she arrived ☺️
October 10, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that your daughter had a great experience with the stylist! It means a lot to us that she left happier than when she arrived. Thanks for your positive feedback.
Above and beyond
The hairdresser was very kind and helpful with teaching how to style the hair afterwards. She checked in regularly before making any changes and explained everything.
October 10, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're glad you enjoyed your experience! It's wonderful to hear that the hairdresser was helpful and informative, and that they ensured you were comfortable during your appointment. Thank you for your positive feedback.
great as always!!!!
October 8, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
Thank you for the positive review!
I was very impressed with the great…
I was very impressed with the great service I received! Ben gave me the best haircut I had been looking for in a long time. I Will certainly come back. Thanks Ben!
October 7, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that you were impressed with the great service you received! We're so glad that you got the best haircut and will certainly come back.
Disgusting i have even seen in my life…
Disgusting i have even seen in my life .. they ruin my hairs i wanted different everything they did totally different nd its been only one month now my hairs are getting damages , rough hairs nd i spent more than 400 $ on hairs prefer not to go there they suggest me everything for my hairs i did bt disgusting hair color radiculous hairs cut i have ever got
September 5, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're very sorry to hear about your experience. It sounds like you're unhappy with your hair color and cut, and that your hair feels damaged. If you have any other concerns that you would like to discuss further please reach out to our Salon Manager in store or by phone. We appreciate your feedback and will look into how we can improve.
Reply from Chatters Hair Salon - New Sudbury Centre
We are so happy you found our service kind and expedient! We appreciate you taking the time to share your positive experience with us.
Excellent experience
My appointment was on time, the salon was very clean. I loved my haircut!
October 4, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that you loved your haircut and that your appointment was on time in our clean salon! Thank you for your positive feedback.
Reply from Chatters Hair Salon - New Sudbury Centre
We're glad you enjoyed the updo! Thank you for your positive feedback; we appreciate it!
Mary is gooddd 🫶🏻
October 3, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
Thank you for your positive review!
I'm happy with the service I get every…
I'm happy with the service I get every time I go. I won't see anyone else but Tracy Smith. She knows what she's doing. I went in with the idea of a hair cut and she gave me a suggestion on how she could cut it.
October 2, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that you're consistently satisfied with the service! It's wonderful that you appreciate the suggestions and expertise. We appreciate your feedback!
Reply from Chatters Hair Salon - New Sudbury Centre
We appreciate you taking the time to share your positive experience. We're so glad you were pleased with our service!
Kennedy as always gives awesome service…
Kennedy as always gives awesome service and she always makes sure that you are good when you are processing
THANKS AGAIN KENNEDY
September 29, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're so happy to hear that you consistently receive awesome service! It's wonderful to know that the professional ensures that you are good during processing. We appreciate your feedback!
Didn’t have an appointment on my…
Didn’t have an appointment on my eyebrows tinted and waxed the accommodate me and the young girl that did it was very professional and they turned out beautiful. It’s very pleased with that and the price.
September 22, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're happy to hear that we could accommodate you for your eyebrow tint and wax. We're so pleased that you found the service professional and are happy with the results and the price. Thanks for your positive feedback!
The hair dresser took extra attention…
The hair dresser took extra attention to detail, dealing with my 7 year old and 10 year old daughter.
Not only did she particularly cut a shoulder length bob for my youngest, she squeezed my oldest for a quick trim even though he shift was ending and she had a long drive home. I truly appreciated the kind receptionist, the amazing customer service this hair dresser provided. I will be back to see her :)
September 29, 2025
Reply from Chatters Hair Salon - New Sudbury Centre
We're so glad the hairdresser provided such great service and attention to your daughters! We appreciate you recognizing the team's dedication to customer care. We look forward to your next visit!
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