Chatters Hair Salon - Outlet Collection Winnipeg Reviews 393

TrustScore 4.5 out of 5

4.6

555 Sterling Lyon Parkway, #203, R3P 2E3 Winnipeg, MB, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My 12 year old autistic son hates haircuts -both the sensory experience and the awkward chit chat during the cut. He was so excited to find that Chatters offered a silent service. The stylist did a g... See more

Company replied

Rated 5 out of 5 stars

The staff at Outlet Mall on Sterling Lyon in Winnipeg is so nice and lots of fun. Grace has been my beautification consultant for many years now. She is gifted at her craft and I've never been even s... See more

Company replied

Rated 3 out of 5 stars

Needed a haircut last minute so I booked with Chatters, haircut turned out pretty good but the stylist was very impersonable, he asked me what I wanted when I sat down and I told him and also told him... See more

Company replied

Rated 5 out of 5 stars

Exceptional experience with Kiran at Chatters! We brought both our daughters in for haircuts. Not only was Kiran so patient and kind, the haircuts were affordable and she nailed both their back-to-sch... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 555 Sterling Lyon Parkway, #203, R3P 2E3, Winnipeg, MB, Canada

  • +1 204-560-0227

4.6

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Haircut I’ve had - Thanks Kiran!

Best Haircut I’ve had in as long as I can remember. I walked in and saw Kiran whose attention to detail was amazing. Not a single hair is out of place. I typically just throw my hat back on after a cut but this one I couldn’t, it was just too perfect.
Thank you Kiran!

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

The service

The service

October 15, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

Thanks a bunch! we will share your feedback with Grace!

Rated 2 out of 5 stars

Bad haircut

I appreciated that I was taken in right away, and the staff were very friendly. Where things went downhill was the actual haircut. They stylist did the opposite of what I asked for and it ranks among one of the worst haircuts I have ever had

October 10, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We appreciate you sharing your experience. We're sorry the haircut wasn't what you expected, despite our friendly service and prompt attention. We'll review your feedback to improve our services. If you would like to come back in we can certainly book you in with another stylist to make it right for you. Please call the salon and speak with our manager Sandy.

Rated 5 out of 5 stars

Good job Chantal.

Good job Chantal.. thank you

October 13, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We are so happy to hear that you had a positive experience. We appreciate you taking the time to leave us this kind review.

Rated 4 out of 5 stars

The gal that did my hair really…

The gal that did my hair really listened to what I wanted.

October 12, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're glad you felt heard, and we appreciate you sharing your positive experience with our team! Thanks for your feedback.

Rated 5 out of 5 stars

Good Job

Thank you. Im happy with my cut

October 12, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're so happy to hear that you are pleased with your haircut! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

The stylist Karimbeer did a great job

The stylist Karimbeer did a great job. She asked the right questions, was super friendly and professional and gave me exactly the cut I like.

October 5, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you enjoyed your experience! We appreciate your positive feedback regarding the excellent service and the stylist's professionalism in providing the perfect cut.

Rated 2 out of 5 stars

My stylist didn’t talk at all

My stylist didn’t talk at all, like barely even a hello. I asked for my bangs to be cut and he took off my cape without even doing it. I didn’t feel comfortable asking again.

October 11, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

Hi Brooke, We are very sorry that you felt uncomfortable to ask to get your bangs cut again. Jerry would never intentionally want any of his clients to feel that way. We would be happy to get you in with another stylist that is more talkative to trim your bangs for you. Please give the salon a call 204-560-0227 and speak with our manager Sandy. She would be happy to help you!

Rated 5 out of 5 stars

Grace was so patient with my daughter…

Grace was so patient with my daughter who was getting her ears pierced.
She was gentle and encouraging and even tho there were tears, and in the end my daughter was so happy with her new earrings.
I would definitely recommend coming to see Grace for your kids ear piercing.

October 4, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're so happy to hear that your daughter had a positive experience getting her ears pierced! We appreciate you acknowledging the patience and gentleness provided. Thank you for recommending our services! We will share your review with Grace.

Rated 5 out of 5 stars

Grace is awesome

Grace is awesome. Always an excellent experience.

September 26, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you had an excellent experience! Thank you for sharing your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great stylist

Chantel was very pleasant and answered my questions and made me feel at ease.

September 30, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you felt at ease and that your questions were answered thoroughly by Chantal. Thank you for sharing your positive experience with us. We will share this with your stylist and we hope you'll book with Chantal again.

Rated 5 out of 5 stars

Grace took her time an explained…

Grace took her time an explained everything very friendly will be back for sure. I'll travel the hour to get it done

September 27, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you found your experience so helpful and friendly! We appreciate you taking the time to share your positive feedback, and we look forward to seeing you again.

Rated 5 out of 5 stars

Kristen is amazing she provided great…

Kristen is amazing she provided great service as it was my first time getting my hair done and it was great experience.

September 28, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you had a great first-time experience and that you received amazing service with Kristen. We appreciate your positive feedback, We will share it with your stylist. We hope you will book with her again!

Rated 5 out of 5 stars

Chantal is amazing!

Chantal is amazing, my girls and I have seen her a few times. She is kind, patient, so good at the cuts and style. Thanks for going above and beyond and just being so great!! I am so grateful

September 28, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're so happy to hear that you and your girls have had such wonderful experiences! We appreciate you taking the time to share your kind words; it means a lot to us. We will pass this along to Chantal. We hope to see you soon!

Rated 5 out of 5 stars

The people working there and Grace is…

The people working there and Grace is terrific. I have been going to her since we moved to Winnipeg 2 years ago to get my hair coloured and cut.

September 16, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you find our team terrific. It's great to know that you've been pleased with your hair color and cuts since you moved to Winnipeg. Thanks for your positive feedback, We will share it with Grace and the team!

Rated 5 out of 5 stars

It was great

September 23, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

Thank you for your review! We look forward to seeing you again.

Rated 5 out of 5 stars
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're happy to hear that you had such a wonderful experience. Thank you for your positive feedback, We will share it with Jerry.

Rated 5 out of 5 stars

Mindful, gentle, meticulous service.

Kiran is a mindfully listened to my hairstyle desire and provided detailed input on how she will proceed with my haircut and style. Provided excellent tips on styling. Also, she did her work gently and meticulously along the way. Finally, she showed the finished product and ask of if I was satisfied. Never felt rushed. Will be back to have her work on my hair again!

September 21, 2025
Chatters Hair Salon - Outlet Collection Winnipeg logo

Reply from Chatters Hair Salon - Outlet Collection Winnipeg

We're so happy to hear that you felt heard and received detailed advice regarding your haircut and styling. It's wonderful to know that the service was gentle and meticulous and that you never felt rushed. We appreciate your feedback. We will share it with Kiran and we look forward to seeing you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look