Stephanie is amazing with curly hair! She takes her time, gives honest advice, and never pressures you to buy products. Even when another salon ruined my haircut, she offered a professional opinion on... See more
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See what reviewers are saying
I consider myself very lucky since Stephanie was introduced to me as my hair stylist. She's the best I ever had. A true professional, highly skilled and very personable. I always enjoy my visits wit... See more
Company replied
I had an amazing keratin treatment with Mehrin! She’s incredibly skilled, professional, and friendly. My hair is now silky smooth, shiny, and frizz-free. Mehrin explained everything clearly and... See more
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Sylvia was absolutely amazing! Her knowledge of what she was doing was incredible - when I asked for some curls at the end, instead of using a curling iron or straightening iron, she used a Mauritian... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1215 Sumas Way, #210, V2S 8H2, Abbotsford, BC, Canada
- +1 604-855-0261
4.6
Excellent
522 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing wash and blow out by Sylvia
Amazing wash and blow out by Sylvia! She’s always such a pleasure to see and does such an amazing job on hair.
October 15, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Good service and a great stylist
Good service and a great stylist. Stephanie is the best hair stylist I’ve had in a long time.
October 8, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Sylvia was very thorough
Sylvia was very thorough. She did a great job.
Chatters needs Senior discounts and it was rainy so I wish there were mats at the door to wipe your feet.
October 11, 2025
Reply from Chatters Hair Salon - Power Centre
We're glad you enjoyed your experience and appreciate your kind words about the service. We value your suggestions regarding senior discounts (as we have senior discount 15% off on Retail and Service on first Tuesday of the month) and mats for rainy days (mats has been shipped from the company any time it arriving as we just finished renovation so some of the item got delayed but for sure we keep this suggestion in the priority list). Thank you for your feedback!
Valina is very friendly
Valina is very friendly, knowledgeable and cuts my hair just the way I like it.
October 10, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
The hair dresser BETTY was superb as…
The hair dresser BETTY was superb as usual. Been with her for 12+ yrs & never been disappointed.
September 30, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Anjelica is awesome
Anjelica has never disappointed me. She is great with colour and cut. She is a genuine good person.
October 1, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear that you consistently have a great experience! It's wonderful to know that you appreciate the quality of the service and the person providing it.
GREAT SERVICE WITH SYLVIA!
September 27, 2025
Reply from Chatters Hair Salon - Power Centre
We're glad you had a great experience. Thank you for your positive feedback; it means a lot to us.
Great Job!!
I consider myself very lucky since Stephanie was introduced to me as my hair stylist. She's the best I ever had. A true professional, highly skilled and very personable. I always enjoy my visits with her and feel quite pleased with my hair when she finished.
Looking forward to my next visit.
Colin Van Keith
September 26, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear you feel lucky to have found your stylist! It's wonderful that you consider her a true professional and enjoy your visits. We appreciate your feedback and look forward to your next appointment.
Unprofessional- no phonecall when the location temporarily closed
I booked 3 weeks prior. I confirmed the hair appointment 2 days prior by text from Chatters. I showed up to my appointment only to enter an active construction site. No one called to tell me they were temporarily closed, even after I confirmed by Chatters text. Unprofessional and stressful experience.
September 13, 2025
Reply from Chatters Hair Salon - Power Centre
We regret to hear about the inconvenience you experienced upon arriving for your appointment. We apologize for the lack of communication regarding the construction and temporary closure. We'll review our confirmation process to prevent this from happening again.
Stephanie takes the time and asks what…
Stephanie takes the time and asks what I wanted done this appointment, and did an amazing job! Love my hair.
September 5, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear that you had such a wonderful experience! It's great to know the stylist listened to you and that you love your hair. Thanks for your feedback!
Excellent job on my hair
Stephanie always does an excellent job on my hair. She is also awesome to talk to as well.
September 11, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
The fact my appointment time was…
The fact my appointment time was delayed (over booking?) and place of service was changed with NO notification to me. My daughter told me.
September 10, 2025
Reply from Chatters Hair Salon - Power Centre
We regret your appointment was delayed and the location changed without notification. We'll review our communication process to prevent this issue from recurring. Thanks for your feedback.
Such a bright salon
Such a bright salon. Even with the Reno’s happening at the Sumas location I was happy that someone called to advise the change of location. Stephanie P was amazing
September 10, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Bright, cheerful and talented stylist.
My hair stylist was prompt, and did an excellent job. It was my first time with Betty and I thoroughly enjoyed her company as well.
September 8, 2025
Reply from Chatters Hair Salon - Power Centre
We're so happy to hear that you had a wonderful first experience! It's great to know that you appreciated your stylist's promptness and enjoyed their company. Thanks for your feedback!
They do what they love and it shows.
Professional and very caring towards the client.Prices were fare and just plain nice people.They listen to what u want and deliver.
September 4, 2025
Reply from Chatters Hair Salon - Power Centre
We appreciate your kind words! It's great to hear that you had a positive experience with our team and were happy with our services and prices.
Sylvia is a warm compassionate caring…
Sylvia is a warm compassionate caring soul. She listens well and is an extermly talented hair stylist. I love how her light glows around her being. She is a gem, a genuine keeper. Thanks Syliva. ❤️ Rosey your client.
September 2, 2025
Reply from Chatters Hair Salon - Power Centre
We are so happy to hear that you had such a wonderful experience! It's great to know that you felt heard and cared for. Thank you for your kind words and for taking the time to share your thoughts.
Sylvia is my new go to hair dresser
Sylvia is my new go to hair dresser. She is amazing and she is so nice and my hair is fantastic!!!!!!
September 4, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear that you had such a fantastic experience! It's wonderful to know that you love your hair and that you appreciate the excellent service. Thanks for sharing!
The Best Experience in a Decade
Silvia was a very astute and professional hairdresser who understood the complexity of my hair type, my style preferences and recommended extremely valuable advice not only on a suitable and relavent cut, but styling the cut and the right products to use. This is the first time in a decade I had an observant, engaging and extremely well trained professional hairdresser I will not go to anyone else again!
August 27, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear about your positive experience! It's wonderful that the stylist understood your hair type and style preferences. We're delighted you found their advice valuable and that you're so pleased with the results. We appreciate your kind words and are glad you've found a stylist you trust.
I feel comfortable with my stylist and…
I feel comfortable with my stylist and know I can tell her if I want her to do things differently!
September 2, 2025
Reply from Chatters Hair Salon - Power Centre
We're happy to hear that you feel comfortable sharing your preferences with your stylist. It's wonderful knowing you have such a positive experience with us!
Thanks!
Sylvia was a personable hairstylist who made my day. She was very encouraging and also listened carefully to my wishes for my hair. Thanks for working on Labour Day.
September 1, 2025
Reply from Chatters Hair Salon - Power Centre
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
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