Chatters Hair Salon - Skyview Reviews 559

TrustScore 4.5 out of 5

4.7

13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA


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Rated 5 out of 5 stars

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more

Company replied

Rated 5 out of 5 stars

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Company replied

Rated 5 out of 5 stars

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more

Company replied

Rated 5 out of 5 stars

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada

  • +1 780-476-7211

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lisa’s professionalism and experience as a hairstylist.

Thank you Lisa for the great job on my highlight's and cut. Love my color and cut.

September 19, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you love your new color and cut! It's wonderful to know that you think we did a great job with your highlights.

Rated 5 out of 5 stars

Great service

Great service

September 18, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you for taking the time to review your appointment with Lobna! We look forward to seeing you next time!

Rated 1 out of 5 stars

No blending completely different front and back

t looked very bad, like 2 completely Different colors in front and back not blended at all

September 6, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate your feedback and are sorry the colors appeared mismatched. We'll investigate this issue to improve our services, It looks like we have tried to bring you in to get this fixed! If we can help anymore please give us a call!

Rated 5 out of 5 stars

Heather is awesome

Heather is awesome

September 13, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you for taking the time to leave this review! We will see you again, Tyson!

Rated 2 out of 5 stars

I should have just shaved my head at home at least I know what I’m getting then.

The stylist was kind and professional and I’m sure skilled at their job, but should maybe ask more question if I am not being clear on what I am asking for as I got no where near what I had asked for cut wise when all I was looking for was a clean up on my current style I even provided reference photo on what the original cut was as my hair grown out a little bit. Even stated I do NOT want to have short hair and I can not have short hair as it does not work with my face structure and they acknowledge that and even when pointing out how short I stated no that’s too short at the next suggestion I said it was okay but didn’t want to go shorter than that. I didn’t realize that they would take suggested length and only leave a small chunk of front hair that length and then proceed to cut the rest of my hair to a length of 3-4 inches LONG not taking 4-6 inches off.

I obviously didn’t realize how short it was especially in the back and not fully paying attention as they told me what I asked for was clear.. especially since I wasn’t looking for a completely new hair cut just a clean up
So I’m not sure how a clean up ended up this way and me crying while leaving on how ridiculous I look and now having to wait months for it to grow out get to the length that I asked for it to be cut too.

September 12, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate you taking the time to share your experience. We're sorry to hear that the haircut did not meet your expectations, especially after you provided specific instructions and a reference photo. It is concerning to learn that the result was far from what you wanted, and we regret the distress this has caused. We will address your feedback to improve our communication and ensure a better understanding of our clients' needs in the future.

Rated 5 out of 5 stars

Melanie was an absolute delight to…

Melanie was an absolute delight to have. She was very fun and friendly to talk to and made me feel very good about my hair! And she suggested products but wasn’t pushy about it. I will 100% go back to her!

September 12, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you enjoyed your time with Melanie. It's wonderful that you felt good about your hair and appreciated the product suggestions. We appreciate your feedback and hope to see you again!

Rated 2 out of 5 stars

Quality has gone down.

My last few visits the stylist did not listen to my request for service. Over cut my hair - advised I was growing it out and needed a clean up around the neck and shape. Cut off over an inch. The time before I came if for a 20’s style soft wave. I left with my hair glued to my head. Washed it out as soon as I got home.

September 5, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate you sharing your experiences. We're sorry to hear that your requests weren't met and that you were dissatisfied with the haircuts and styling. We'll address this to ensure our team listens carefully and meets expectations.

Rated 5 out of 5 stars

Star

My stylist Star is fantastic.She does great hair styles

September 10, 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your experience. It's wonderful to know Star provided you with great hairstyles. Thanks for your feedback.

Rated 5 out of 5 stars

Fantastic stylist

Starr is the only stylist my son will trust with his thick curly hair. She is gentle, Aware, and respectful of neuroatypical needs.

September 6, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that your son trusts Star with his hair. It's wonderful to know that she is gentle and respectful of his needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Never disappoints!

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints. She knows what I am looking for in a style or cut before I do! Excellent outcomes always. No idea what could make things better! Thanks again Star et al!

September 4, 2025
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Reply from Chatters Hair Salon - Skyview

We're delighted to hear that you find our staff friendly and professional, and that you appreciate our immaculate facilities. It's wonderful knowing your stylist anticipates your needs and delivers excellent results. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent Service

Lobna is a talented hair stylist and her head massage is so relaxing. My daughter and I enjoy our services when we see her and have been loyal clients for years.

The front service staff is also wonderful and always helpful.

September 8, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you and your daughter enjoy the services. It's wonderful to know that Lobna's talents and relaxing head massages keep you both coming back. We appreciate your loyalty and that you find our front service staff helpful.

Rated 5 out of 5 stars

My experience was awesome

My experience was awesome. Star
is an excellent hair stylist. Thank you, Star!

September 4, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you had such an awesome experience! It is wonderful to know that you found Star to be excellent. Thank you for your feedback!

Rated 5 out of 5 stars

I have been coming here for a couple of…

I have been coming here for a couple of years now, and it has always been such a great experience, overall! Lisa is the best!

September 3, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you've consistently had such positive experiences over the past couple of years. We appreciate you taking the time to leave us this great feedback!

Rated 5 out of 5 stars

I am always impressed with the…

I am always impressed with the friendliness of the staff. Happy to support a Canadian company and workers.

September 1, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate you sharing your feedback! We're so happy to hear that you are always impressed with the staff's friendliness and that you support a Canadian company.

Rated 5 out of 5 stars

Star is an Amazing Stylist!

I always have an amazing and educational experience when I come to see Star and get my hair done. She is truly a wonderful hairdresser and the love for her job shows through in every step of your appointment.

August 30, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you always have an amazing and educational experience. It's wonderful that our hairdresser's love for her job shows. We appreciate your positive feedback!

Rated 5 out of 5 stars

All staff are friendly and helpful but…

All staff are friendly and helpful but my stylist Heather in particular is a gem. Such a lovely person and always does such a good job and willing to share her extensive knowledge and knowledge how. Highly recommend.

August 29, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you find our staff friendly and helpful! It's wonderful that you had such a positive experience with your stylist and their expertise. We appreciate your recommendation!

Rated 5 out of 5 stars

Wonderful foil outcome and cut

Wonderful foil outcome and cut. Personable stylist.

August 22, 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your experience! It's wonderful to hear you appreciated the foil outcome, cut, and Lita's personality. Thanks!

Rated 5 out of 5 stars

Lobana was excellent 👌 👏 👍 Definitely a…

Lobana was excellent 👌 👏 👍 Definitely a Red Seal. Excellent service and made me feel happy. She is so kind.

August 28, 2025
Unprompted review
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you had such a wonderful experience! It's great to know that you felt happy with the excellent service and kindness you received.

Rated 5 out of 5 stars

Star has been my go to stylist for…

Star has been my go to stylist for about 3 yrs now. She is amazing! Shes considerate, kind and extremely professional. She will make you feel seen and heard. She takes her time and truly listens to what your hair goals are. She is extremely knowledgeable and humble and strives for you to have the perfect hair experience.

August 28, 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that your stylist is amazing and that she's been your go-to for three years! It's wonderful knowing she's considerate, kind, and professional, ensuring you feel seen and heard while striving for the perfect hair experience.

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