Chatters Hair Salon Reviews 66,826

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, friendly demeanor, and ability to deliver desired results, especially for challenging hair types. Many highlight the exceptional service, noting the personalized attention, engaging conversations, and the overall pleasant atmosphere that makes them feel comfortable and valued. The quality of the products and the user experience, from online booking to the final look, are frequently commended. However, some customers also noted occasional issues, such as delays in being seated for appointments. A few reviewers expressed dissatisfaction with specific stylists who they felt did not understand their requests, resulting in uneven cuts or styles that did not meet expectations. There were also instances where customers felt uncomfortable due to a stylist's attitude or perceived rush to finish the appointment.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and talent.... See more

Service

Users describe positive interactions with service, highlighting stylists who are talented, kind, and... See more

Product

Customers had positive experiences with product, often praising the tailored results and the expertise of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are obsessed with the results, with some... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their visits... See more

Based on these reviews

Rated 5 out of 5 stars

This was my first time meeting with a hair stylist as I typically went to a barber. In my consultation with Erik, I learned a lot of incredibly helpful information about my hair type, hair care, and h... See more

Rated 5 out of 5 stars

I cannot recommend Franc Gole enough!!! Not only is he unbelievably talented, but he also brings such an increadible energry and creativity to every appointment. And beyond his talent, he is genuinely... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Giulianna forever and she is the absolute BEST. Not only is she amazing with blondes, but she understands textured and curly hair like no one else. I have super curly hair and most... See more

Rated 5 out of 5 stars

For the past 3-4 years I have been fortunate to have Natalia cut, style and colour my hair. Natalia knows her stuff. Very knowledgeable about the various hair products too. I have seen Natalia coach... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

67K reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Queen Ana Maria

I am always so happy after having my hair done by the best of the best, Ana Maria! She puts her whole heart into all she does and makes you feel and look your best. She is a true artist and a wonderful person.

March 21, 2026
Rated 5 out of 5 stars

Alanna had cut my hair and she did an…

Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she was great to talk to and really brought my hair back to life! I 10/10 recommend her!!

March 24, 2026
Unprompted review
Chatters Hair Salon logo

Reply from Chatters Hair Salon

We're happy to hear that you had such a positive experience! It's wonderful that you felt heard and that your hair goals were achieved. We appreciate your recommendation!

Rated 5 out of 5 stars

Bry at Regent Chatters

I have always wanted a stylist that is very particular, knowledgeable, a listener...and kind. Well.....Bry at Chatters on Regent is your guy!! He listens to your ideas, suggests alternatives or just slightly modifies your ideas...or supports them. He gives.."THE BEST" head massages when washing your hair. He suggests products suited to your age. For example...I have been using Moroccan Oil for years. It is a fantastic product. However, now that I am totally grey...he suggested that I try another product because that one has an orange tint. I changed to a clear one. Wow ! What a difference. His cuts are fantastic! He takes his time to make it perfect ! I HIGHLY recommend Bry at Chatters on Regent! Thanks Bry....you made me feel pretty again. ♥️

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had the BEST experience with Waheeda.

I had the BEST experience with Waheeda.
She did my haircut and highlights, and they came out absolutely amazing. I’m honestly obsessed with the results. Whatever she recommended, I trusted her completely, and I’m so glad I did because everything turned out perfect.
It’s been a long time since I’ve found a stylist who truly understands my hair, my style, and what actually works for me. Waheeda is that person. Her attention to detail, her confidence, and her talent are on another level. I finally found my forever hairdresser after searching for so long.
If you’re looking for someone who listens, cares, and delivers flawless results, go see Waheeda. She’s incredible.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Going back to Waheeda knowing I would…

Going back to Waheeda knowing I would get a great haircut after spending years and wasting money trying multiple salons in Barrhaven and Nepean. She listened to me when I explained what I wanted, what I liked & didn't like. She told me what would work and gave me good advice. I got many compliments on my hair and that's why I returned to her today and will again. I will recommend Waheeda to anyone I know looking for a great salon experience!

March 23, 2026
Unprompted review
Rated 3 out of 5 stars

The service itself was good.

The service itself was good, the stylist did a great job on my hair.
However, the pricing was very misleading. I was quoted $20 over the phone when booking, but after the service, I was charged $30. That was quite surprising and honestly frustrating.
Customers deserve clear and accurate pricing upfront. Please ensure your staff are properly trained to provide correct information when booking appointments. Transparency matters, and surprises like this damage trust.
Thanks

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Experience

I loved the experience! They were super gentle and considerate!! I would definitely recommend this place in all of Reddeer!! Love you guys lots!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Best hair cut ever.

I was a walk in on March 17 and had my hair cut and styled by Ana Maria. What a wonder patient hair stylist. She listened to what I wanted and made some suggestions. I love the cut and style. And that hair wash. I could have fallen asleep it was so relaxing. I finally found a wonderful hair dresser. Thank you!!!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Balyage review

Franc was such a warm and comforting person to be around I had a blast my whole appointment and he made my hair look amazing!!!!

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Budget service not worth the price

Booked a cut for my daughter. Her hair is to her mid back and was expecting we would be charged this rate. The hairdresser told me she would need to charge more due to length so I agreed thinking she would need more time. Haircut was done in less than 40 min, didn’t need extra time and charged me more and they would not even put curls in her hair. Was told I would have to pay another $20.00 to turn on a curling iron on top of already being charged another $20.00 for the trim. Not worth $89.00 for a trim.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Had a wonderful experience with Franc…

Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up with a shelf at the back and not being able to wear your hair down.)
While in the area for a ringette tournament, did a walk-in for my grandaughters' hair cut. Saw a curly haired lady getting a nice cut and asked if I could be squeezed in. Franc was my stylist. Told him what I wanted, layers with( no shelf). He promised it would be the best cut I ever had. He was right! Exactly what I wanted. Beautifully layered curls, removed the bulk, very knowledgeable, professional, detail oriented, guiding me through every step. An overall great experience. Super friendly environment, fun chatting. I highly recommend Franc. I will be returning. It will be worth the drive. A great hair cut changes how we feel every day. After 6 years, Thank you!

January 10, 2026
Unprompted review
Rated 4 out of 5 stars

Chatters review

LV is wonderful at cutting and styling curly hair

July 25, 2025
Chatters Hair Salon logo

Reply from Chatters Hair Salon

Hello Christine, we appreciate your feedback and are so glad you find our service wonderful at cutting and styling curly hair. See you soon. Thank you.

Rated 3 out of 5 stars

Ask cost before the cut.

They don't tell you how much it is until you go to pay then they want almost $50 for a 15 minute haircut. Nice people but the price is crazy. They did a good job but should be warned it isn't competitive pricing it's expensive for a guy to get a trim.

June 25, 2025
Chatters Hair Salon logo

Reply from Chatters Hair Salon

We appreciate your feedback and are glad you liked the haircut. We're sorry the pricing wasn't clear and seemed high. We'll review our communication to ensure clarity for all clients.

Rated 1 out of 5 stars

I was hesitant about a negative review…

I was hesitant about a negative review but the haircut is so bad I just feel I have to say so. One side is longer than the other, the middle at the back was left long & not tapered as I had requested. The bottom at the back has these wispy tufts of hair sticking out on each side. The whole haircut is all chopped up. I thought I was going for a professional cut but this is far from that. The hairdresser was very pleasant & seemed like she was really trying..
Plus I was charged $3 for a Green fee but I did not have any colouring,
I was a walk in!
So sorry to leave such a negative review. I will not be back.

March 2, 2026
Unprompted review

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