Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
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See what reviewers are saying
My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very happy with Prexi
Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the care she provided in my time with her. She exceeded my expectations.
February 7, 2026
Unprompted review
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you had a great experience with our friendly and thorough service. Thank you for your positive feedback!
Prexi does an excellent job
Prexi does an excellent job
I’m from out of town and I happen to have her cut my hair in August . I loved the cut and so booked her again when we were back in Thunder bay in October!
October 7, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you loved your haircut experience enough to book again during your visit. Thank you for your wonderful feedback; it means a lot to us!
Hairstyle
Love the ambiance and my hair on my special day looks so good and it was perfect for entire day and night
Thank you for your service
September 27, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you loved the ambiance and that your hair looked so good on your special day! Thank you for your kind words and appreciation of our service.
Jennifer was fantastic and super easy…
Jennifer was fantastic and super easy to chat with and made the appointment very enjoyable. I loved my hair and felt like I wanted to for the evening.
September 26, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so glad that you enjoyed your appointment and felt great about your hair. It's wonderful to hear that you had a fantastic experience and found it easy to chat. Thanks!
Wonderful business!
Samantha is great! The store is so clean and inviting. Great products and friendly smiles!
September 27, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're delighted you had such a positive experience! We appreciate you mentioning the clean, inviting store, great products, and friendly team.
Reply from Chatters Hair Salon - Thunder Centre
We're glad you enjoyed your experience. Thank you for letting us know about your positive time; we appreciate your feedback.
Whole new look!
The ladies working there are so helpful and kind. Always ready to help and offer pleasant conversation! Love Mckenzie!
September 17, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you find our team helpful and kind. We appreciate you mentioning their readiness to assist and offer friendly conversation. Thanks for your great feedback!
Thanks to Samantha for the exceptional…
Thanks to Samantha for the exceptional hair cut service provided today.
September 24, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you received exceptional service today! We appreciate you letting us know you are happy with your haircut.
Friendly and fast
September 23, 2025
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Samantha is excellent
Samantha is excellent. It would be nice the people who greet you to have some personality. People enjoy a smile and an upbeat greeting.
September 23, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you had an excellent experience. We appreciate your feedback regarding the greeting experience and will share it with our team to improve our customer service.
McKenzie is the best at making sure I…
McKenzie is the best at making sure I always am satisfied. I always leave loving my hair cut.
September 13, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you consistently have a great experience and are satisfied with your haircuts. We truly appreciate you taking the time to share your positive feedback!
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you love coming here and that everything is amazing! Thank you for your positive feedback; we appreciate it.
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback; we appreciate it.
I <3 Chatters
Amazing service and friendly staff, I always leave feeling great and that I have gotten exactly what I pictured. I also love the products for sale and the recommendations that my stylist offers to help my hair reach its full potential.
September 12, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you consistently receive amazing service from our friendly staff. It's wonderful that you always leave feeling great and that you get what you pictured. We appreciate your feedback on the products and recommendations!
Cleanly and friendly spot to walk into
Cleanly and friendly spot to walk into, Samantha was awesome and cut my hair super quick. Good conversation and an overall fantastic first time at chatters.
September 11, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you enjoyed your first visit! It's great to know that you found our location clean and friendly and that you were pleased with your haircut and conversation. Thanks for the fantastic feedback!
Thanks Samantha for the bang trim- they…
Thanks Samantha for the bang trim- they are perfect!
Thanks to the ease of booking and getting the appointment as I was visiting from out of town :)
September 11, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you love your bang trim! We appreciate you mentioning the ease of booking and that you were able to schedule an appointment while visiting from out of town.
The staff is always helpful and nice
September 11, 2025
Reply from Chatters Hair Salon - Thunder Centre
We appreciate you taking the time to share that our staff is helpful and nice! We are so glad you had a positive experience.
Reply from Chatters Hair Salon - Thunder Centre
We're happy to hear that you love the work that was completed. Thank you so much for your wonderful feedback!
Gave me exactly what I wanted :)
Rylee helped me with exactly what I asked - hide my postpartum re-growth! Amazing thank you 😊
September 10, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that we were able to help you with your postpartum re-growth! We appreciate you taking the time to leave this amazing feedback.
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