Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
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My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Jennifer Is DA BOMB!!
Jennifer Is DA BOMB!!! I drive from Atikokan for both my daughter and I and its worth it. Highly recommend coming to her with just an idea and giving her the space to work with your face shape and hair type. I asked her to bring my blond back and she did not diappoint!! natural, beautiful and fresh!
May 2, 2025
Reply from Chatters Hair Salon - Thunder Centre
Krystal Viney,
We're thrilled to hear about your positive experience! It's wonderful that you find our stylist so talented and that you're willing to travel for her expertise. We appreciate you trusting her with your hair and recognizing her ability to understand your needs and create a look that suits you perfectly.
Reply from Chatters Hair Salon - Thunder Centre
Thanks for sharing your positive experience!!
Customer service treatment respectful
Customer service treatment respectful, courteous and helpful.
May 9, 2025
Reply from Chatters Hair Salon - Thunder Centre
Carol Buswa,
Thank you for your kind words! We're delighted to hear that you found our customer service respectful, courteous, and helpful. We strive to provide a positive experience for all our customers, and your feedback means a great deal to us. We appreciate you taking the time to share your thoughts.
Mackenzie was a breath of fresh air
Mackenzie was a breath of fresh air. She was lovely and kind and very attentive. She took the time to discuss my hair and give me solutions. Honestly…I left looking and feeling like a new person. I find haircuts difficult and hadn’t been for years. She may have cured me of this. She is so insightful when it comes to curly hair - and understanding that all curly hair is unique. Thank you!!
May 9, 2025
Reply from Chatters Hair Salon - Thunder Centre
Julie,
We're so happy to hear about your wonderful experience! It's heartwarming to know that you felt so comfortable and well-cared for during your visit. We're thrilled that you found the stylist to be attentive and insightful, especially when it comes to understanding the unique needs of curly hair. It's wonderful that you left feeling like a new person, and we hope you continue to enjoy your new look. Thank you for sharing your positive feedback.
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had a positive experience! It's wonderful to know you enjoyed your haircut and Jennifer's service. We look forward to welcoming you back soon.
clean environment
clean environment, was Greeted nicely, prompt service
literally only writing because it makes you have to have so many words before it will accept it. which to me is stupid. but here it is wasting my time.
May 6, 2025
Reply from Chatters Hair Salon - Thunder Centre
We appreciate you taking the time to share your experience. We're glad you found our environment clean, our staff friendly, and our service prompt. We understand your frustration with the minimum word count requirement for reviews. We value your feedback and will consider your suggestion for future improvements.
Prompt and excellent service from front…
Prompt and excellent service from front desk staff to the stylist. Great and talented staff
May 1, 2025
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind review! We're so happy to hear you had a positive experience with our team. We strive to provide excellent service to all our clients, and we appreciate you recognizing our staff's hard work and dedication. We look forward to seeing you again soon!
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you had a positive experience! We appreciate your kind words about Rylee. We strive to provide excellent service and are happy to know we met your expectations.
Jennifer is great
Jennifer is great. She always gives me a great cut and a beautiful color.
April 11, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you had a positive experience. We appreciate your kind words about Jennifer and her skills. We strive to provide exceptional service and we're glad you're satisfied.
Riley is great!
April 6, 2025
Reply from Chatters Hair Salon - Thunder Centre
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Mackenzie is great !
April 5, 2025
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
On time friendly and listened to what I…
On time friendly and listened to what I wanted
April 4, 2025
Reply from Chatters Hair Salon - Thunder Centre
We appreciate your kind words and are glad you had a positive experience. We strive to provide excellent customer service and are happy to hear that our team met your expectations.
Reply from Chatters Hair Salon - Thunder Centre
Thank you for sharing your positive experience!
Samantha was great
Samantha was great. Very friendly and would recommend her to anyone who wants a haircut
April 2, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had such a positive experience! We appreciate your kind words about Samantha's friendliness and expertise. We're so glad you enjoyed your haircut and would recommend her to others.
My stylestist was great!!
March 31, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you had a great experience! We strive to provide excellent service and appreciate your kind words.
Thank you for the amazing haircut
Thank you for the amazing haircut! I felt amazing after it was done! And my hair looks really great! I’ve gotten so many complements at work the next day!
March 27, 2025
Reply from Chatters Hair Salon - Thunder Centre
We are so happy to hear that you had a great experience and are loving your new haircut! We strive to make our customers feel confident and beautiful, and we're thrilled that you're feeling amazing. Thank you for sharing your positive feedback!
Samantha was very kind
Samantha was very kind. She listened to me when I explained what I wanted done. She was very good in helping me find product afterwards as well. Everyone in that shop is helpful.
Bright and clean and environmentally great. 1st time in there and I would recommend them to everyone.
March 14, 2025
Reply from Chatters Hair Salon - Thunder Centre
We are delighted to hear you had such a positive experience! It's wonderful to know you felt heard and appreciated the stylist's kindness and expertise. We are proud of our team's dedication to providing excellent service and ensuring customer satisfaction. We appreciate you highlighting our commitment to environmental practices and our welcoming atmosphere. We are thrilled you enjoyed your first visit and would recommend us to others.
Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
I love every experience at Chatters…
I love every experience at Chatters especially when it’s for fun and special events like today! Thank you :)
March 8, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you had a wonderful experience at Chatters! It's always our goal to create a fun and memorable experience for our guests. Thank you for sharing your positive feedback, it means a lot to us.
Great hair stylists
Friendly, prompt service, and most importantly great haircuts and styling!! I drive across town to go here instead of anywhere else.
February 28, 2025
Reply from Chatters Hair Salon - Thunder Centre
We appreciate your kind words and are thrilled to hear about your positive experience with our services. We strive to provide excellent haircuts and styling, and it's wonderful to know that you value our efforts. Thank you for choosing us and for your continued support.
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