Prexi took the time to listen to what I was hoping for in my new cut. She gave some suggestions and then did a great job cutting and styling my hair. I was very impressed with her knowledge and the ca... See more
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My recent visit Aug 10 2024 to Chatters in Thunder Bay Ontario was AMAZING!! My stylist Samantha went above and beyond worh the updo I was asking for and the front employee was so kind to put my fals... See more
Company replied
My stylist did an amazing job, she was extremely patient with the amount of hair I have, I got the results I wanted and I couldn’t be happier! I have extremely thick hair which is time consuming but s... See more
Company replied
I've been a client of Chatters since returning to Thunder Bay. Friendly staff, great stylists, and central location, makes this a perfect salon! A big thanks to Samantha, my stylist. She always... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
369 Main Street, #C7, P7B 5L6, Thunder Bay, ON, Canada
- +1 807-626-9063
4.9
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Reply from Chatters Hair Salon - Thunder Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Went in to see Kenzie and I had the…
Went in to see Kenzie and I had the best time! Went from bright blonde to natural brown and she did such an amazing job
February 27, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you had a great experience with Kenzie! It's wonderful to know you're thrilled with your new hair color. We strive to provide exceptional service and are delighted you enjoyed your visit.
The staff were very friendly and…
The staff were very friendly and welcoming. Love my new haircut.
I added a facial waxing when I was getting my haircut and they were able to accommodate me.
Thank you to all the staff at Chatters.
Book another appointment for next month.
February 21, 2025
Reply from Chatters Hair Salon - Thunder Centre
We are so happy to hear you had a positive experience! It's wonderful to know you were treated well and that you are happy with your haircut and waxing. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.
awesome people
awesome people and so nice about my hair length, was very gentle letting me know i may need a full cut not just a trim. she was totally understanding!!
February 22, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had such a positive experience. We appreciate you highlighting our team's kindness and understanding. We strive to create a welcoming and comfortable environment for all our clients.
Reply from Chatters Hair Salon - Thunder Centre
We're so glad to hear you enjoyed your experience! It's wonderful to know you appreciated the friendly and excellent service from our stylist. We strive to provide a positive experience for all our clients, and your feedback confirms we're achieving that goal. Thank you for sharing your experience.
My hair stylist Mackenzie is awesome
January 30, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear that you had a great experience with Mackenzie! We appreciate your kind words and are thrilled that you enjoyed your visit.
Amazing!!!
Everytime I go into this chatters the workers are kind and the hairstylists give me exactly what I ask for! Thank you so much chatters!
January 28, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words about our team.
As always the staff are friendly.
As always the staff are friendly.
Riley did a great job cutting my hair
January 27, 2025
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind words! We're so happy to hear that you had a positive experience with us. We're glad you found our staff friendly and that you were pleased with your haircut. We appreciate you taking the time to share your feedback.
Thanks Riley for fantastic service
Thanks Riley for fantastic service! Always a pleasure to see you.
January 25, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're so glad you had a fantastic experience and enjoyed your visit! It's wonderful to hear that you appreciate the service. Your positive feedback means a great deal to us and motivates our team to continue providing exceptional care. We appreciate you taking the time to share your thoughts.
Loved my stylist
Loved my stylist. Loved the colour and her attention to detail with removing the dye from my face.
January 24, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had a wonderful experience! It's fantastic that you enjoyed your stylist's work and appreciated their attention to detail. We strive to provide exceptional service, and we're delighted you had a positive visit.
Great salon
Great salon! I love my haircut and everyone there is so friendly and helpful. I would definitely recommend!
January 15, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled you had such a wonderful experience! We truly appreciate you taking the time to share your positive feedback. It means the world to us to hear that you loved your haircut and enjoyed the friendly atmosphere. Your kind words about our team are especially encouraging, as we strive to create a welcoming and helpful environment for every guest. We're so happy to hear you'd recommend us – it's comments like yours that make our work so rewarding. Thank you again for your fantastic review! We look forward to welcoming you back soon.
Hair looks and feels amazing
Hair looks and feels amazing! So happy with the service as always! McKenzie was awesome and the whole vibe just made my day. My new regular hair salon!!
January 15, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled you're so happy with your hair and your experience! It's wonderful to hear that you loved the service and found the atmosphere enjoyable. We strive to create a positive and relaxing environment for all our clients, and we're delighted that your visit exceeded your expectations. We appreciate you making us your regular salon and look forward to welcoming you back soon!
Jennifer always does a great job
January 9, 2025
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had such a positive experience! It means the world to us that you took the time to share your feedback. We strive to provide excellent service, and knowing we met your expectations is incredibly rewarding for our entire team. We're so happy you were pleased with the service you received and we hope to see you again soon. Your kind words are a great motivator for us to continue providing the best possible service. Thank you again for your wonderful review!
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled you had a wonderful experience! It's fantastic to hear that your stylist truly listened to your vision and helped you achieve your desired look. We appreciate you sharing your positive feedback and hope to see you again soon. We strive to provide a consistently excellent experience for all our clients, and your review confirms we're on the right track. Thank you for choosing us and for taking the time to leave such a kind review. We value your business and look forward to welcoming you back in the future. Your satisfaction is our top priority, and we're delighted to hear that we met your expectations.
This was my first appointment with…Jennifer
This was my first appointment with Jennifer . She was amazing !
Kind, pleasant , welcoming and helpful.
My haircut was just what I wanted, and she made good suggestions for my hair type re: ongoing care and products. The retail staff were great as well !
December 28, 2024
Reply from Chatters Hair Salon - Thunder Centre
We are so happy to hear you had a wonderful first appointment with Jennifer! It sounds like she truly listened to your needs and provided a great haircut and helpful advice. We are proud of our team's dedication to providing excellent customer service and creating a welcoming environment for all our clients. We appreciate you taking the time to share your feedback.
Reply from Chatters Hair Salon - Thunder Centre
We're so happy to hear you had a great experience with your haircut! We strive to provide our customers with the best possible service and we're thrilled you were satisfied with the results.
Jennifer was amazing and so kind
Jennifer was amazing and so kind! She did a great job & I'm so happy with the results!
December 13, 2024
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear about your positive experience! It's wonderful to know that you were so happy with the results and that you had such a great interaction with Jennifer. We appreciate your kind words and will share your feedback with her.
Great service as always.
November 25, 2024
Reply from Chatters Hair Salon - Thunder Centre
Thank you for your kind words! We are so happy to hear that you enjoyed your recent experience. We appreciate your continued support.
Reply from Chatters Hair Salon - Thunder Centre
We're thrilled to hear you had such a positive experience. We appreciate your kind words about MacKenzie and are glad you enjoyed your time with us.
Always a great experience
The same hairstylist has been doing my hair for a couple of years. She’s skilled and knowledgeable about the services and products she provides, and she listens to what I want.
Can the receptionist ask what IS my name not what WAS my name? Pet peeve. LOL.
November 22, 2024
Reply from Chatters Hair Salon - Thunder Centre
We appreciate you taking the time to share your feedback. We're glad you've had a positive experience with your stylist. We'll certainly pass your feedback about the receptionist along to the team.
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